Excellent Service - Giulia
Steve and Harry are always extremely helpful, friendly and professional, no matter how busy they are. They are excellent customer service representatives and a direct reflection on the dealership. Have always received first class service. Thank you!
Top Reviewed Specialists At This Dealership
Certified Sales & Leasing Professional
Prompt and very professional - Falcon
Ive gone to them since 3 years and never ever had a bad experience ! friendly & professional staff. The loaner service is always a swift. Very easy to get appointments flexible to your timings.
Review - Kim
I had appt for oil change and to get a part replaced. They did not have the part to replace in stock when I said I needed it at the time I set the appt. complete waste of time going there waiting 1.5 hours for an oil change that I will start getting done somewhere else. The service st the dealership is over priced and they don’t have it together not organized
Courteous service and excellent salesman - Cts
Courteous service and excellent salesman I had a short time available to buy a used Cadillac I went online several places and Murphy move to be the best buy. I would recommend this dealership to and I had my friends in the market for new or used car
SULLIVAN Cadillac will let you die! - Screw SULLIVAN
Service department was supposed to give me a free inspection, but then charged me $115.
The next day both of my front tires blew out almost killing me and my family.
Are tires not part of a standard inspection anymore?? Also, no coolant or transmission fluid in the vehicle. I got charged a waste disposal fee. Did they forget to fill it up or never checked it at all??
DO NOT TRUST ANYONE AT SULLIVAN CADILLACS IN OCALA.
Purchased car for my wife - David Supercharged
Purchased a new car for my wife.
Dealership was Helprin everyway.
I dealt with Rob Farish as salesman.
He had a great personality and helped me in getting my best deal.
I live 2 hours away and would drive it again to deal with Starling!!
Thanks again Rob!
Mike erdman Cadillac damaged my car - Bryang
I drop my car off at 9 a.m. to repair my fuel pump and me and service adviser walk around my car and there was no damage to my car while i was at dealership i walk to sales department to see what they would give me towards trade in value for a new Cadillac the sales manager inspected my car and he did not see any damage to my car but when I came back at 5 pm to pick my vehicle up we noticed a crack on my front bumper and grease marks all over hood the service adviser said they did not do any damage to my car they offered to trade my car in towards a new Cadillac or give me a bottle of touch up paint i went to 2 body shops and they recommended a new bumper or at least repaint mike erdman said they would not fix my bumper they where very unprofessional and rude
LIES. LIES. LIES. - buddy1
Terrible - not a man of their word. Took my car in two weeks ago to sell it and stated they needed a 'clean title.' Did as I was told and paid off my vehicle's balance and obtained the title and walked back in 2 WEEKS LATER and they quoted me $2k less than my original offer. The only thing that changed on the car was the 40 miles I took to drive it there. Here I am a couple days before Christmas and I am now out $6k after the pay off. TERRIBLE. I will be going elsewhere, as should you.
Finance & Insurance Director
General Sales Manager