Awesome Experience 2017 Expedition XLT EL - Kelley Expedition
Found the vehicle we were looking for online Kelly Ford a 2017 Ford Expedition XLT EL. Scheduled a text drive online for the next day. Immediately I was in contact with Timothy Bradley. He put me in contact with Bob Doyle Sale Associate the day of our test drive. Bob showed us all the features, his knowledge and professionalism was amazing. He walked us through the process of buying a car with no pressure or stress. 5 years ago, when I bought my car I traded, I went to Kelly Ford and I told myself I would never go back. Needless to say, I'm very Happy I did when we found this vehicle. The experience was amazing stress free. Tim Vogal made Ford Finacing easy and great competitive rates.
Also, Chuck Cooper Sales Manager was very pleasant and very interested in our experience. They all made car buying a pleasure.
Top Reviewed Specialists At This Dealership
Best first dealership experience!! - Sydneythacker
Everyone was so nice and helpful, made my first time getting a REAL, nice car. No one was intimidating or made it a scary experience
Perfect - FREDGT350
I have had all of my Mustangs Shelby’s and F-150’s serviced at tropical. The service has been far better than other dealerships which causes me to return to Tropical Ford. I have had significant good luck on the repairs and the people have treated me very well.
Sales & Leasing Representative
1st service experience - Fran_CrazyCatLady
On June 21st I have my 1st service experience. It was actually to get my brand new 2018 Fiesta tinted as promised as part of my buyer agreement. This particular appointment I was offered a lender car so I could go to work. I pulled up and Christen greeted me...since I was taking a lender, she needed to photo copy my DL and my insurance card, so she asked me to wait inside while she brings my lender around. Good thing I went inside. I forgot to pack a soda with my lunch so I got one from the vending machine they have in the waiting room. Waiting room had pleasant customers in it, watching Married with Children and eating free donuts and drinking free coffee. I have no complaints. And the tint on the car is perfect, no issues. My next appointment will be my 1st free oil change. And I'm still skeptical LOL.....I mean free oil changes. That saves me like $30 each time. I will make sure to tell you about that experience when I get to that point. And I'm hoping to schedule my appointment for a Saturday so I can get free BBQ!!! You guys & gals rock!
Sales & Leasing Consultant
Excellent Service, Professional, & Fair Price - zeroskate238
I recently visited this dealer for service and was very impressed. The staff was very friendly and they were able to fix an issue with my tire that has been going on for quite a while. Will definitely be back!
Sales Manager/Dealer Trades
Thank you troy burns - Michaeltodd50
Troy burns was amazing with helping me with my new truck for work..fun,relaxing,enjoyable day at greenway ford ..thank you Troy Burns and staff
Internet Sales Consultant
Internet Sales Manager
AMAZING CUSTOMER SERVICE!!! - Cj0813
Where to start!
A: I came in there with a 2012 Hyundai veloster with 125ishk Miles and told them i was wanting a sporty looking hatchback they showed me a few cars and ended with a feista not only did he make sure i was completely happy with the car he fought to get my payments as low as the dealership was allowed to make i
B: went to go get my windows tinted and i work 12pm to 9pm and they told me to come in at 11:30am and they will drive me to my job and drop my car off and hand my keys to security when it was done they literally went out of there way to get what i needed done quick easy and super convenient
new car buying experience - moneyman56
The people at Key Scales were very friendly and helpful in my buying experience.. I would recommend this dealership to anyone looking to buy a vehicle.
Outstanding Parts & Service Center - Tammy
I have never had a bad experience at Paradise Ford. The customer service is top notch. Everyone was very courteous and attentive. I want to give a huge THANK YOU to Tyler in the parts/service department. He was very heplful in researching and ordreing a new tire to match my damaged one. Tyler walked me through the road hazard policy information and when the new tire arrived the next day I got a call from Andy to say that my tire was ready. When I got to the shop Tyler installed my new tire and put my spare back in it's place... in no time at all I was back on the road. Paradise Ford Custom Service is the BEST.
worst experience ever - ronthecarguy
Was never even told what the price of the car would be, had to call 4 times to get a call from my salesmen. after I bought the car it took 2 weeks to get a paint chip and window tint done. they tried to give my car back with the worst paint work ive ever seen. then at 1600 miles the roof started leaking! ITS A HARD TOP! after yet another 2 weeks with out my car, they damaged the interior trying to fix the water leak and when I called them on it, i was kicked out and told if I didn't take my damaged car they would do a repo on me. I wouldn't recommend them to anyone ever.
Best car buying experience - Dee
Best car buying experience ever. All questions answered and didn’t have to spend hours at the dealership. No pressure and didn’t feel rushed
Chris is the BEST!!! - Luke
After my accident and dealing with insurance companies left and right, I was tired and needed a car. I didn't want to deal with pushy salespeople. Since Mullinax was near my house I decided to give them a shot due to convience. I met Chris. And ... he was awesome! I told him what I wanted and he didn't try to upsell me, and force me to get a bunch of add-ons I didn't need. He took care of me. I told him also my credit was fair and that I didn't have a down payment yet, but I needed a vehicle fast. You know what Chris did? He got me that car (2018 Ford Fiesta btw) the same day. If you go here, ask for Chris! I want to thank him personally and Mullinax. Y'all helped me out so much!
Excellent service - Mike V
I want to Thank Sunstate service department for doing an excellent job on repairing my 2014 Taurus. The people are Great from Stacey the Service advisor, Brad the Service Manager and the Tech. That made the repairs. Friendly service, kept me informed of the repair process for repairing my wire harness damaged by squirrels.
I highly recommend Sunstate for your purchase of a vehicle and the services of that vehicle.
OUTSTANDING - JMooreNYDB
Their customer service was outstanding.
Great communication and fast service.
It was a vast improvement over my experiences that I have had with KEY SCALE FORD.
Unfun experience - Jbern1313
Recently I took my vehicle in for service. As I was waiting and walked around the dealership, a used truck caught my eye. As I tried numerous times to get a price the salesman later told me it don’t make a difference what I sell it to you, you need 4 to 5 k down. When I received an email from the GM regarding to the service, I gave the service a 4 to 5 star yet commented on my experience regarding to their sales personal. He informed me that it was not their procedure and that he would speak to the sales person and his manager. After the sales.person called me back two days later, he had no idea who I was or why he even called. When I sent an email to the GM, he as to date responded. From what I understand this is a game that they play and I don’t have time for games.
Great sales experience - Los1600
I came in to exchange my suv and I was suprised by the quality of service I received. All employees were very helpful, specially Nik. Great job Nikolas!
New F 150 - Awinston
Great experience at Mullinax of New Smyrna. Matt was very pleasant and made the car buying experience very smooth. I recommend Mullinax Ford for the “No hassle” and fair price.
service advisor Bill S. - JJ
Bill, my service advisor at Ford of Clermont goes above and beyond to take care of his customers. I recommend him highly for any of your vehicle service needs!!
I won't buy a car anywhere else. - Binky
Since moving to Volusia County I have bought at least 8 vehicles from this dealer.and never disappointed. Sales staff is courteous and helpful, NEVER pushy, allow plenty of time to make a decision. (I think I should get my tenth vehicle free :-)]
Service staff is also courteous, and competent. They don't try to sell you services you don't need. Like all Ford dealers, they let you know what services will be due soon.
.ent is also
"non negotiating".... - NWright1650
I came up there to look at a 05 mustang. I wanted a lower price and after sitting there and them telling me the price on the car cannot be changed because ford has a no negotiating price. But they call me the next day and tell me theyll do a 1000 off which is what i wanted in the first place. Then i show up to the dealership to find that they only took 200 dollars off....... waste of time.
Stay away - Bradley Gregory
Purchased a 2016 F150 lariat with 20k miles. 12 hours after my purchase, the truck was at another Ford dealership getting repairs. To sum it up, I had the truck in my possession only 4 days over the following 3 weeks while it was in and out of the dealership being repaired. They failed to do any kind of presale inspection of the vehicle or even look it over when they took it in as a trade. I purchased it under the obvious assumption that it was a perfect, 1 year old, 1 owner, still fully covered under factory warranties F150, being sold AT a ford dealership. The owner Josh, did eventually trade me out into a new truck, however, I was not happy with the overall deal, and pretty much had no choice, but to keep the xxx or get into a new one since he was unwilling to just refund my downpayment and cancel the sale. Even though he did correct the situation, I just feel as though he was more worried about keeping his loses to a minimum instead of giving me a great deal and making me happy considering all the headaches I had to deal with. Just be cautious, if purchasing a used vehicle from this dealership.
Finance Manager/Business Manager
Palm Coast Ford
Senior Sales Associate