FRIENDLY PEOPLE!! - Robert R Brower
This is our second visit to Kelly Ford. We are "snow birds" so we don't always know where to go. However a FORD dealer is always our first choice with our vehicle. This visit was to the parts department, where we were treated very kindly, and then we went to the Body Shop as recommended to see about getting the work done. John, Gil and the secretary there were phenomenal! They absolutely treat people with kindness, respect and are friendly and willing to help out. Our situation was a little different so John looked at our issue and between him and Gil they were able to take care of our problem on the spot. We then cancelled our parts order with no problem and were on our way. In this day and time of everyone being in a hurry and not thinking about how they can help someone out it was a pleasant surprise to have them be so interested in taking care of us - and always with a smile on their faces. It truly made our day and whenever we are in this area and need any work, etc. done on our vehicle we will definitely choose Kelly Ford. In addition we will let everyone we know who is looking to choose Kelly Ford for their needs and New Cars! You should be very proud of your employees.
Fred Almonte - cain
We have bought at least 2 Ford 150's from Key Scales in Leesburg, Fred Almonte was our sales man and he is very friendly, very professional and we would buy from him again. All the dealings we have had with Fred and the service department has been very pleasant and professional . Fred makes you feel like an old friend and we really like that in the sales people we deal with, that is one reason we go back to Key Scales. Also they do not pressure you. I have walked out of dealerships in the past due to feeling pressured by the sales person.
My new F-150 - Lois Harmon
Michael Torres is a great salesman for Tropical Ford. I had a very good experience with this dealership and will recommend them to anyone in the future.
pleasing & comfortable - Spyder
They took my truck in within 5 min. courteous kind & professional.
Each visit has been what you would expect from a dealership.
service was also timely, (in & out) hats off to mr. Gomez.
I live n far north Ocala, But the trip has been worth it.Each time.
Thanks For having this top notch establishment .
Top Reviewed Specialists At This Dealership
Oil change - Donna Armstrong
Want there without appointment ,they took my vehicle right away didn't have to wait long ... very courteous making sure everyone was okay asking if I would like a cup of coffee or anything else to drink
Excellent service - Trucks
We bought a new Ford Edge in ma , and go to vero beach for the winter months, with 6000 miles on car we had a rear brake issue, ( warped rotors) we had our first oil change at Palm Bay ford, and brought the car to them for the brake issue. Sophia De La Jara in the service dpt. And Glenn Harris the service director were excellent to deal with ! They both went above and beyond to get our issues resolved! I would highly recommend them. Tom Flynn cape cod ,ma. Vero beach, fl.
Sales Manager/Dealer Trades
Awesome Job - Dlgray
Carlos was patient with us - we went all over the lot looking for just the right truck. There was no pressure. He wanted to make sure we selected just the right one.
Awesome Experience and Friendly Staff! - mgrewe17
I have been to every Ford dealership in Central Florida and Kisselback Ford is by far the best! Everyone is so nice and friendly from the moment you walk in. They honestly just want to help you and never pushed a sale.
I had to special order my 2018 F-150 becuase I wanted a 6.5 foot bed with a supercrew. Duane was amazing. Throughout the whole process he answered all my questions and kept me update with every step in the ordering process. Duane even sent me a picture of my truck as soon as it was delivered!
Additional accessories (floor mats, bed mat, window tint, leveling kit) were all reasonably priced and ordered in advance to my trucks delivery date. Because of that, I was able to drive my new truck the day after my vehicle was delivered to Kisselback.
I 100% recommend Kissleback Ford to anyone and will be back to update the lease for our other vehicle in a couple of months.
Senior Sales Associate
Amazing experience - Bbinns3
So I just bought my 2nd car from Palm Coast Ford specifically Christopher Smith internet sales and not only did he get me into the car of my dreams but it was the easiest process I have ever experienced from picking to financing. And Palm Coast Ford gives lifetime oil changes, as well as amazing customer service for the life of ownership. I am a customer for life. Please go see them at Palm Coast Ford and tell Chris Bonnie said hi!
A great car buying experience - sarah
Bought a Ford Flex last week. Raphael was extremely helpful in showing me all of my options. The two people that worked with me from the finance department were extremely helpful. I love my new car!!!! I would recommend this dealership.
Great place to buy a truck - Rafael430
I found my used truck at Paradise Ford through AutoTrader. I contacted them and Tom Beer helped me with my selection process. He did a great job. They were very professional and helpful. No sales pressure, and no haggling; the truck was priced right and it’s an excellent vehicle. I did my purchase in 1 hour. Great people at Paradise Ford. The travel from Orlando to Cocoa ...well worth it!
Second car - Natalia1109
this is the second car I bought in this dealer, very good experience in both purchases, the seller (alex) helped me throughout the process. Thanks
New car - AprilT
Purchased a brand new car from mullinax ford apopka! My experience was great! I would recommend them to anyone. Everyone was so helpful and courteous!
Love the service - JoAnnette Perez Chacon
I love the service at Peacock because they treat me suoer nice, I dont have to wait too long and service provided is excelent. In summary is the best Ford dealer I have visited.
Abby is a great service adviser - Bob
Abby, Abby, and Abby
She is the reason i come here for all my service needs and I'm not under warranty
Thank you Abby
Excellent service - Mike V
I want to Thank Sunstate service department for doing an excellent job on repairing my 2014 Taurus. The people are Great from Stacey the Service advisor, Brad the Service Manager and the Tech. That made the repairs. Friendly service, kept me informed of the repair process for repairing my wire harness damaged by squirrels.
I highly recommend Sunstate for your purchase of a vehicle and the services of that vehicle.
Kenny - 19042012Pka
Great staff and very helpful in finding exactly the car I was looking for. Kenny kept in contact with me for months while I was researching and trying to find the right truck. When I visited the dealership the process was relatively easy and I found the truck I wanted at the right price. Not to mention Kenny was able to support me after the sale and made sure the truck was running and looking like a new truck by the time I left! I felt like they still cared about my business even after I left with the truck.
Easiest car we have ever purchased - Joan
Just bought a Escape from Mullinax Ford in NSB. Everyone was polite, friendly and helpful it was a comfortable transaction. Would definitely recomend to a friend.
Thank God for this Guy! - CherylWhelan
I'd like to thank Dustin Ketchum for his tenacity in dealing with me and my husband. I was a very satisfied 2015 Edge owner who had racked up more miles selling real estate than my lease would allow. We stopped in twice then finally Dustin found the perfect match to put me in a 2018 Edge. We were all about keeping the monthly payment low and Dustin was able to work with us. Thanks Again!
Customer Service - ny35kngtn
When I first came to automation Ford a year ago. I had a bad experience and said I would never come back to your dealership again. I few weeks later I was contacted by Karen Morro and she asked me to give her a chance to fix the problem. Well, I have to tell you Karen was one of the most friendliest courteous, and caring people I have ever met. She had just become a manager and I have to tell you I was blown away with the service department after meeting her. Had it not been for Karens caring and outgoing personality I don't think I would have came back. Karen did everything she could to help me get my car fixed and be on my way. Automation Ford is very lucky to have a dedicated employee who really cares about the customers and their vehicle. I want to thank you Karen for everything. and because of you Automation Ford will always have a customer who will come back knowing That I can feel safe knowing you ( Karen ) are apart of the service that is above and beyond and service I have ever had. You make the customer ( and me ) feel more like family. I know it sounds a little far fetched but I have to be totally honest. Thank you Thank you Karen
Stay away - Bradley Gregory
Purchased a 2016 F150 lariat with 20k miles. 12 hours after my purchase, the truck was at another Ford dealership getting repairs. To sum it up, I had the truck in my possession only 4 days over the following 3 weeks while it was in and out of the dealership being repaired. They failed to do any kind of presale inspection of the vehicle or even look it over when they took it in as a trade. I purchased it under the obvious assumption that it was a perfect, 1 year old, 1 owner, still fully covered under factory warranties F150, being sold AT a ford dealership. The owner Josh, did eventually trade me out into a new truck, however, I was not happy with the overall deal, and pretty much had no choice, but to keep the xxx or get into a new one since he was unwilling to just refund my downpayment and cancel the sale. Even though he did correct the situation, I just feel as though he was more worried about keeping his loses to a minimum instead of giving me a great deal and making me happy considering all the headaches I had to deal with. Just be cautious, if purchasing a used vehicle from this dealership.
Key Scales Ford
Internet Vehicle Specialist
Quick Lane Advisor