Awesome! - GLOLEW158
It was great working with John P. Very professional and informative. His Response to my questions were very print. He made me feel that he went the extra mile to Earn my business.
Top Reviewed Specialists At This Dealership
What a great team! - CELUGO3056
From my first contact the whole team was informative and helpful. I got a warm welcome when I arrived for my test drive and it just got better from there. Damian and Santi worked hard on my options and were able to get me into my dream car in just over an hour.
Sales & Leasing Consultant
General Sales Manager
Best Place to purchase a new Chevy Car or Truck - Hivelocitie
Fair, Honest, Helpful and a genuine pleasure to deal with. What more could you ask for. The sales management team are also very helpful. Good Outfit.
Excellent Experience - EMN
I definitely recommend this dealership. Each person I worked with was professional, courteous and they made the process very easy. I am a very happy customer!
Effortless purchase - Matt & Nichole
Buzz made our sales experience great!!! He made the process quick and easy. My husband and I would definitely recommend him and the Phillips' dealership team. We love our 2019 GMC Terrain!
First Class Dealer - GMC Joe
I have purchased four GMC trucks from this dealer and each in each transaction, from the initial contact with sales, finance and finally service the experience has been outstanding. This is a "no pressure" no added cost dealer that can be trusted. The service department is very knowledgeable and professional. The service managers are very experienced and take care to explain each service in as much detail as necessary. I recommend them over any of the mega dealers I've dealt with in the past.
Truck purchase - Kg4ite
I was looking to get a new truck, went through USAA car buying program and they sent several dealerships after looking at several, I elected to use Ron Norris they were the only one who had anything close to what I was looking for. When I went there I looked at several trucks on the lot but couldn’t find “my truck” so they went to another dealer and got it, and they beat the USAA deal, then they brought the truck up to their dealership detailed it then drove the truck out to Oviedo to my house.
Great service !
Routine Maintenance - halfsock
I have been using Sullivan Buick GMC since I bought my used 2011 GMC Pick-up in October of 2012. I was given a good deal on trade and have continued to have Sullivan to service my vehicles. Yes, I bought another used 2015 from Sullivan in in April of 2017 it had 18,231 miles. Their finance department is excellent.
Sullivan's service team is polite, listens to your needs and sets forth to service the vehicle. If they discover a problem with with the vehicle or need to make you aware of additional repairs or additional costs it is done forthright. You have the right to elect to continue service or postpone the service until another time.
When I have had lengthy repairs they will transport me to another location for shopping or dining. Call the dealer when your are ready to return and you will be picked up. If service is completed and you are off their campus they will call to advise and send pick up when you are ready.
Ask for a car wash and it will be done if the attendant is free. Be aware that the wash attendant washes and re-cleans the interior of your new or used vehicle at time of purchase.
This dealership is excellently managed.
You don’t get your money back - kathyl
My husband and I visited this dealership on Monday morning, June 11. We were ready to buy a car as we had done our homework. The salesman said they did not have the car on premise (2018 MDX Advance) but could locate one at another dealership. We reached an agreement based upon them locating the vehicle. I was asked to make a $500 deposit which would be returned if they were not able to locate a vehicle. They had until the end of the day, Thursday June 14. They were to keep me informed throughout the process. I did not hear from them so on Tuesday evening I called. The salesman said they think they located one - I reiterated the deadline. I heard nothing except for a text to my husband asking if we would take a AWD instead of FWD. I was buying the car but he texted him. I said no. I heard nothing again so on Thursday I called. The salesman said they would not be able to locate the car. I asked when my deposit would be returned to me and he said by 5:00 pm and would email my receipt. I also said that we would buy a 2019 when they came in since it was obvious there were no 2018 and keep me posted. Nothing was done and I called the Sales Manager Friday afternoon. After explaining it all over again he said he would return the deposit and text me when completed. It is Saturday night and still no deposit returned. This is the worst service ever. Don’t trust your money with Fountain Acura in Orlando.
LIES. LIES. LIES. - buddy1
Terrible - not a man of their word. Took my car in two weeks ago to sell it and stated they needed a 'clean title.' Did as I was told and paid off my vehicle's balance and obtained the title and walked back in 2 WEEKS LATER and they quoted me $2k less than my original offer. The only thing that changed on the car was the 40 miles I took to drive it there. Here I am a couple days before Christmas and I am now out $6k after the pay off. TERRIBLE. I will be going elsewhere, as should you.
Stay away! - Unhappy camper
Plenty of other dealers in this area.
Sales guy ok, "manager" has zero people skills.
Go somewhere else, you will be glad you did. Very glad.
Carl Black Chevrolet Buick GMC
Orange Buick GMC