The absolute best dealership I have ever worked with. - Elgin2k
ABSOLUTELY THE BEST BUYING EXPERIENCE OF MY LIFE!!! Joel took my car buying experience and perception to new heights I have never witnessed. I came from Miami on a whim, interested in a very particular trim and model. Orlando Infiniti only had 1 vehicle in stock with these specific parameters, and just like Joel had promised, I would be walking out with it. "If you're in the market for a car, we make sure you leave with one" he said, and boy was he absolutely right.
Where to begin, first of all I thought I had been going to the best Infiniti in Florida where I used to purchase in Miami, wow I was wrong. Not only is the showroom beautiful and state of the art just like the service bay, the level of service at this dealership is just unheard of.
Before even arriving to the dealership, they assured me the car will be out when I get there and valet will leave it up-front for me. They cater to every aspect of the process, not only was Joel the MOST TRANSPARENT of any dealership I have ever worked with, they were totally forth-coming in the process, and the honesty was off the charts.
I was just stunned at how eager I was to sign, I was so happy and in such a great mood, I normally have a miserable experience in my 10+ years of car buying, Such an eye opening experience. I mean usually it's the salesman and me Vs. the finance manager but in this case Gabriel the finance manager at Orlando Infiniti was also on my side, calling IFS pleading my case to them and doing anything in his power to pull the absolute best deal he could.
GUYS YOU DID THE IMPOSSIBLE, YOU MADE ME FEEL GOOD ABOUT MY PURCHASE AND MADE ME FEEL GOOD DURING THE BUYING PROCESS. NO SMOKE AND MIRRORS, THEY ARE THE REAL DEAL! THANK YOU FOR THE RIDE OF A LIFETIME, I WILL BE BACK FOR THE NEXT ONE!!!
Top Reviewed Specialists At This Dealership
Sales & Leasing
This has been the best car buying experience ever! - Chela374
Luis Bayala is a great asset to the Infiniti company. Very courteous and professional. Luis is the best! Made car buying painless. We called the dealership asking for someone in Spanish. Luis was busy with another customer and was given our contact information. Luis contacted us and we gave him the car information and what our budget was. He told us he would get back with us that he was going to speak with his manager. Called us back and asked us to fill out the application online and he would get back with us. Luis walked us step through step. He would keep us up to date with what was being done. Called us to let us know we were approved. All we had to do was go to the dealership, look over the car to see if we liked it and we signed the papers. Easiest car buying ever!! Thank you Luis!!
Excellent - Glory
Sue was awesome and first class all the way, There is no other service department in this county that excels in customer service and professionalism.