Service call - Tu
I continue to use Lexus of Melbourne service center because of their superior service and John Lohne's help and courtesy. Keep it up and thank you!
Top Reviewed Specialists At This Dealership
Sales & Leasing Consultant
Sales & Leasing Consultant/Technology Specialist
Sales and Leasing Consultant
Amazing ! Ask for Charles! - Lfebheart300
Charles was absolutely phenomenal. From the get go, he listened to what we wanted. He suggested us multiple routes that was best for us ( even offered us to lease when we couldn’t find the right car vs buying a car, when that would have cost him a percentage of his commission). He’s very honest and upfront.Such a kind gentleman, we ended up purchasing a Lexus and I’ll definitely refer our friends and family to this dealership. We are from out of town and it was well worth the drive. :) Everett ( finance manager) was also very informative and so helpful! The only person we weren’t extremely fond of was Ray ( 2nd part of purchasing process) however every other step of the purchase went smoothly and efficiently.
VEP Sales Manager
Customer Service, Par Excellence!! - Ann-Renee265
Customer Service in today's environment feels like it's becoming a diminishing art, but not at Lexus of Orlando. I visited this dealership for the first time in May and was greeted with the most helpful, pleasant and service oriented young man ever. Emmanuel was that guy and represented the dealership very well! Thank you Emmanuel.
Then, I asked for a service rep that had the same service oriented professionalism and here comes Joshua Montgomery, he was that guy. Josh exemplified "customer service, par excellence". He greeted me with a smile, a firm handshake, a get to know you conversation, a walk-around check of my car, and assured me that everything would be taken care of with my car, to my satisfaction. He just went above and beyond the call of duty to make sure that I was comfortable and pleased. Thank you Joshua, for a job well done!!!!
Lexus of Melbourne