No confidence in dealership - Gettysgo222
I bought my 2015 Mini Cooper. I was so excited until days later the indicator light came on telling me the washer fuel was low. That told me that this used mini was never checked out before putting it up to sell.
After many phone calls to the GM ( phone tag) Kevin the service manager told me to come in and they would check out the car. I was told they filled everything and even did an oil change. I thank them if it was really done. This should have been done before I bought the car. I live over an hour away and it cost to drive there. They could have offered to replace my gas.
I don’t feel confident in this dealership and would not recommend. I had other issues..I was given my registration stickers which would expire in a few weeks only to find out they were good until 2019. Another issue I was approved for financing then days later the financing lady Stacy called to say I needed more money down and the loan had changed after signing the contract .I told her I had financing. I did contact my lawyer and I was advise this was not legal for them to do. It might had been a mistake but come on...get your stuff together! Last when buying a car the sales person goes over the car with you, this never happened. No Manuel in the car. I was told they don’t give them now days. Need to go online to access it. What happened to customer service? For what you pay for these vehicles you think they would include a Manuel. Not everyone has a computer...Just way to many problems with this dealership. I have bought many cars and never had any problems.....
Fabulous!! - Monique
Spencer (and the entire crew) at Orlando Mini is outstanding!! They take excellent care of me and my car (Ghilly) :)
I recommend a mini and this dealership to everyone!