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New customer rating - Djellis
Very happy with their help in deciding which vehicle to lease that met with budget and service requirements. Truly felt that my husband Ed and I felt we were part of the Stillman family. Will recommend this dealership to our friends and family. Diane Ellis
Top Reviewed Specialists At This Dealership
Sales Consultant/Product Specialist
Great buying experience - Jneary11
First and foremost I was blown away by the product. I drove all of the luxury SUV’s and the XC 90 blew them away. Secondly I can’t say enough about how I was treated at Wynn Volvo. I spoke with Don over the phone and he was very open with pricing and other details and once I arrived for the test drive he treated me with respect and answered all the questions I had on the vehicle. He worked with me to get the right trim level, options, and color and on the day of delivery the car was clean and ready to go. There was never any pressure to buy and the entire process was smooth. I highly recommend Don and his team at Wynn
Exceptional - P
My experience with Union Park Honda was exceptional. Michael McDaniel is superb, he proactively went above and beyond to deliver the vehicle we wanted, even bringing it in for us when they didn’t have it on site without our asking. We spoke with several other dealers no one else offered this or the exceptional service Union Park delivered. Michael was fantastic to work with, never pushy and always patient and respectful. Their business/finance manager, Anthony, was great as well, providing information and options without scare tactics I’ve experienced elsewhere and respectful of decisions we made. I highly recommend this dealer and in fact already have numerous times!
Honda Assistant Sales Manager
Honda Client Advisor
Honda Sales Manager
You always get great service @ Volvo - Jax917
My car doesn't need much - a check up every year, oil change and an occasional repair. The guys in service @ Volvo are always courteous, friendly and take the time to answer my questions. I'm pleased with my car and with the service I receive at Volvo.
The customer service was superb... honestly! - Susan
The entire staff was courteous, highly professional and thorough. They thought of everything, including changing my E-Z Pass information. And I left there with a beautiful car for a great price.
Additional work - Kev S
They had to order part for a service needed they called me to set the appointment set me up and took care of the issue.
So easy, friendly and an overall great experience! - Courtney
Jon was the best! He showed me and explained every feature the car offered. I bought a 2014 RAV4 Limited, it had hail damage but the inside was immaculate, I seriously got a steal! I love my "new" car so much! The process was easy and painless. They gave me a super reasonable amount for my trade and didn't squabble or discourage me about the fact I still owed some on it. was approved by the first lender and Erica even got my interest rate down another 3% which is crazy for a young adult with little but good credit. Unneeded warranties and protection plans weren't pushed on me but Jon suggested the most useful and beneficial add on's for me and my vehicle. Mike, the manager, made sure his recon crew washed it up for me before I left and was genuinely excited I was leaving happy with the vehicle I wanted. I seriously can't thank everyone at Performance Volvo enough for making this experience so easy and exciting. Definitely a customer for years to come.
A truly exceptional experience with Service and Sales - Mark G.
The service staff (Karl) kept me informed as to how the work was progressing and provided me with options as to some repair work that may be needed and an impending recall. They also gave my family and me a loaner vehicle to take the kids to breakfast. The sales staff are also very friendly and everyone make us feel genuinely welcome at the dealership.
Tough first service appointment - Glen899
I had a tough first service appointment for my 2018 Volvo XC90, but my interaction with Gregg McDougall was good. The reason I brought my XC90 in for service involved the need to repair a fuel vapor leak, which surprised me since the vehicle is less than a year old. I requested a loaner as the service required more than a day. The loaner only had a quarter tank of gas (no big deal I thought at the time). Then, I received a call from Gregg, who let me know right away my Volvo XC90 had been scraped by another vehicle when sitting in the dealership parking lot. My initial impression is that more care is not taken in serving customers and their vehicles (loaner with little gas in the tank and then XC90 is damaged). I had to pick up my XC90 for a business trip, so I need to schedule another appointment for a body shop to repair the right rear passenger door and quarter panel. I hope my first experience is not indicative of future service appointments and am eager to see my recommendation for the service center change from "no" to "yes."
Gregg McDougall in your Service Department is personable, thoughtful, and seems reliable and knowledgeable. Gregg kept me informed about the service progress with my XC90 and took ownership for the accident that occurred with my XC90. I look forward to my future interactions with Gregg.
Earning my Trust - Jeff Sandler
As someone who holds the unique distinction of, after waiting 5 months for its delivery, and then returning one of the first XC90’s delivered by this dealership under the Lemon Law, I immediately learned how there is real muscle, empathy, caring and concern behind their slogan “Where Relationships Matter.”
At that time, Dennis was the service adviser leading the charge with numerous others involved, each demonstrating the best testimony anyone could every want or expect from any business.... a common level of customer commitment.
Based on his performance Dennis’ career trajectory to General Manager is no surprise as, along with owner Judith, he sets the tone and experience for what most customers remember the most, best or worst about any car dealership… their service experiences!
Against that backdrop, I feel compelled to share my most recent experiences with and thoughts about my current adviser, Kellon.
He’s always been helpful, responsive, knowledgeable, but it’s been he’s performance over the past several months during which my 2nd XC has needed major work where Kellon has always done the right things to make me feel good about paying a premium (more $) for work done in your shop. He repeatedly earned and re-earned my trust, confidence and respect.
When he couldn’t compete or justify the added costs he acknowledged the best thing was elsewhere while providing guidance and caution to assure a job properly done. And when work done in his shop was in question, his proactive responses made me realize not only is he genuine asset to his customer, the dealership and its slogan, but that he’s got the same potential that I experienced with Dennis many years ago.
People come and go, business climates change, sellers and buyers become jaded, but the character of this dealership and its service has remained a constant thanks to the qualities and effort folks like Kellon & Dennis bring to the party.
Satisfied client - tomcat
This is the second car I've purchased at Keystone Volvo Doylestown and am very satisfied with the experience. We are repeat customers because we received good service through the years. Worked with Paul Heiser for the sale, and afterward, Mike Wallace for the tutorial on the many features of my new XC40. Buying a new car is a big, and sometimes confusing decision, so it's important to enter into it with all the information you need. My husband and I enjoyed both the personal and friendly manner in which both gentlemen treat and communicat with us, returning phone calls promptly and answering questions.
Exceptional Service for an Exceptional Car - Volvo Lover
I pull into the brand new service facility at 7am, greeted by Josh or a member of his team immediately. Quickly sign in and go over the service appt. Driver comes inside to greet me and drives me to work.
I receive a phone call by mid-morning from Josh. He goes over any service/repair needed now or in the future that we didn't talk about at drop off.
I receive a phone call service is done, followed up with a phone call from driver who will pick me up and deliver me to my car.
I've never had any other service on my 2001 S60 other than Scott Volvo. At 200,000 miles and running really well. I always follow through with routine service maintenance. Thank you to the mechanics who give me peace of mind even at 200,000 miles.
The brand new service waiting area is something to see, it's beautiful and makes me feel Scott really does care about their customers' overall experiences.
Internet Sales Staff Lies to Customers - Jillian Coloe - Coloe Lies
Calling to confirm (after several email exchanges and telephone conversations with Jillian Coloe), that a specific vehicle was available, I was assured by Jillian Coloe and her sales manager less than 24 hours before visiting dealership that the vehicle was in stock. Coming from Philadelphia (1 hour drive), I wanted to be certain that I wasn't wasting my time. Upon arrival, Jillian Coloe handed me off to another salesperson who told me that the vehicle I came to purchase was being test driven by another customer. Less than 20 minutes later I was told that the vehicle had been sold the week before. Jillian Coloe was too much of a coward to respond to my request to come out of her office and explain why she blatantly lied to me.
Wynn Volvo Cars Norristown
Stillman Volvo Cars
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Sales Business Manager