Easy Breezy & Not cheesey - Diamond Girl
My experience was outstanding and I could not have had a better SALESMAN! Roger Farney is a great man and wonderful to work with. Roger understood me completely and catered to my needs. He is a perfect fit for Coulter Caddilac! What I liked most is his commitment and dedication to follow-up & knowing his product.
Best experience ever - jacfig27
I felt very comfortable in this dealership, no pressure and great hospitality. The dealer associated Paul Horak listened to my concerns and tried to accommodate me. I know it's a give and take in negotiating, however, I came away knowing I got the best deal possible. From the very first day to present I have received very good customer service. I feel the pride that employees at liberty buick have. I will return to Liberty on my next purchase.
EASIEST, MOST EFFICIENT & HAPPY CAR BUYING EXPERIENCE EVER ! - Bhash Debra Shila
So glad that we (wife, daughter and I ) met Ben Wilcox. He is sincere, efficient, caring, patient, personable yet professional, knowledgeable and fun.
By far the best and experience...bar none. Super friendly and relaxed. It was also memorable ! We had requested a quick transaction...and it was !! We will most definitely go back to buy a car for our daughter (she enjoyed this experience so much). We also worked with Christina Wilcox and Mark Johnson in (finance). We will recommend Ben, Christina, Mark and Findlay Dealership - wholeheartedly, with pleasure.
Thank you and best wishes.
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Sales and leasing
Excellent Service - ronaz56
Certainly one of the very best Dealership/Service Departments in the metro Phoenix area. Truly a pleasure working with Heidi Burns who is always responsive to email or phone calls, exceptional product knowledge and well organized to ensure your vehicle is routed thru the shop in an effecient manner. Work performed by technicians is always top quality as was the case with the excellent job completed on my truck by their Front End Alignment technician. Thank you, Ron T (Mesa AZ)
Excellence service from beginning to end. - SeaMore124
Arrived on time for my scheduled appointment. Brought my car in for an oil change and tire rotation. Jason told me it would take about 1 hour and asked if I was staying there or needed a way home. My husband brought me, so we walked around the parking lot. Within the hour, my car was ready. Jason told me that it just needed to be washed, but I told him that I had already taken my car to a car wash earlier in the day, so it wasn't needing to be washed. He then walked me over to the Cashier. Thanked me for coming and told me to have a great weekend.
A great buying experience - 17gregschevy
We dealt with Mike Costa and he was thorough, informative, and a real pleasure to work with. When we buy our next car we will be sure to buy it from Mike.
Excellent vehicle purchase experiance! - Tom H
Best dealership I have ever done business with. They worked hard to make this happen and did it in a professional manner. I would recommend Coulter to anyone looking to buy a vehicle.
Great Customer Service and Deal!!! - Drew B
My wife and I were looking to purchase our first new vehicle. We had done much shopping around and found that Kingman Chevrolet Buick had the best customer service and deal within 500 miles. We took home a new Chevy Malibu and have been very pleased with the level of customer service we have received even after the sale. The service department has been great about letting us know about specials and even let us know that our first oil change was coming up and called to setup appointment. Will definitely be going her for our next vehicle. Thank you all again for making the experience so easy and enjoyable.
Replacement Battery - Coddiwomple101
Our SUV needed the ACDelco Battery replaced. Naturally, it was one of the less common ones. Cameron in the parts department had to call numerous out-of-town places to locate one but was able to find it in the valley and get it to Flagstaff quickly. Shane and the other gentlemen in the service department changed out the batteries and had us back on the road in a few minutes. Everyone there went above and beyond to help us. They were great!!! Thank you!
Greedy and manipulative - Karen Groves
Tried to buy a used car from these guys. They wanted me to pay 8,000 more than the car was worth, pay off 4,000 more on my trade in so they could resell it and make even more on that deal. Beware!
Dishonest dealership - Buick_guy
I would stay away from this dealership. I regret spending 2 hours here only to be quoted imaginary numbers by their sales staff. I was able to get the same vehicle from a nearby Buick dealer for $200 less per month....that’s right, the same vehicle. Avoid or suffer at your own risk.
CREDIT THIEVES - Fordy
CREDIT THIEVES!!!!!!!!!! This establishment has to be a joke. They call it the Steve Coury FAMILY Automotive. It should be renamed to Steve Coury we don't care about you and your family automotive. So my husband and I were purchasing a used truck and we decided to trade in our 2011 Hyundai Sonata 2.0T this was in July. Well a week later we saw the Sonata that we traded in driving around town, well looked what popped up in the mail in August a bill for the Sonata. We called Hyundai finance and told them we traded it into Steve Coury dealership called Steve Coury and they said they sent a check. The next month September came along and we got another bill we called again and said we did not have the car also called Steve Coury again they said they sent a check. The next month October rolled around and guess what another bill once again called the finance company and Steve Coury. I had to drive down to Steve Coury with the repossession bill (on a car we didn't have anymore) and show them that the car had not been paid off and my husband's credit was on the line. The car did not get paid off until October 21st. They said don't worry his credit won't get hurt well guess what his credit went from an 800 down to a 602. We just recently purchased another vehicle from a different dealership and they told my husband that he was a high risk loan because he let the Sonata fall behind (when we didn't even have it). Now with our new car we have to pay an extra $2000 in interest because Steve Coury did not fulfill the obligation on time because that dealership has NO MONEY. I went to Steve Coury with all this information i.e credit report and all the bill's from Hyundai motor saying we were behind and the SALES MANAGER Greg Ray sent me away and said he could not help me on a problem that they caused. I had initially contacted a GM by the name Shad Leblanc and he said he would look into this and go figure he never called me back. SHAME SHAME on that so called business wrecking peoples credit then not doing anything about it. They are really nice to your face when you want to buy a car but if something goes wrong watch out cause they are your worst enemy. Please take it from me DO NOT go there it will be the worst experience you will ever have. Usually a lot of people buy car's to fix their credit this place will just damage it and not do anything about it. If only we had been warned ahead of time. This is my warning to all of you.
Quick service - Desertdawg
My truck popped a code and I called Ashley at Yate's, she was able to get me in and out in one day which save me an extra 80 round trip.
Truck runs great and there was no issues one the trip home.