Best Service - Jrgolden
I was in and out before I could finish a phone call. My rep set my expectation and then exceeded it. He was clear what would be done and in explaining the results of my vehicle inspection.
Top Reviewed Specialists At This Dealership
New Car Sales
New Car Sales Assistant Manager
Best Service - Carjunky1986
I like the way I am treated from the time I walked on the lot I was greeted with a smile! I met the GSM he was very friendly and he packs a big smile! To go with the name Smiley! I bought a Buick and I am very happy with the service I will be coming back for a service check up and the appointment setter was very nice to call me today for a reminder.
amazing sales team. - D@ncer98
they will find you the best deal that suits your needs. they worked really hard to get me into the car i wanted. highly satisfied.
Sales Leasing @ Fleet Acct Manager
Sales & Leasing Consultant
Sales Leasing & Fleet Manager
Best customer experience - Vonnie 75
I was so happy with the service Alfonso provided me I had to share. Its not everyday that you come across a salesguy who actually cares and doesn't see you as a profit. He listened to everything I had to say and went above and beyond to make sure i was taken care of. If your in the market for a new car go see Alfonso! You will not be disappointed. Thank you Gateway for hiring such a great employee.
Purchase of 2018 Equinox - Harry
The entire car buying experience was a pleasure. Ali and Duane were very informative a pleasure to work with. Everyone was very friendly and highly recommend Midway Chevrolet.
Awesome experience - tatum001
I have bought my last three vehicles from Chapman and from IKE. IKE is professional and kind I would not use any one else. IKE went out of his way to get the car we wanted and finally brought a car from the MFG and tracked it every day. Great Job IKE...
Parts - Steve322
A big Thank you to Mindy in parts. She was very helpful and very quick to respond to emails. I would recommend Freeway Parts to anyone looking for extras.
Amazing Salesmen - Tatiyana21
He did everything fast and I would go back again. I will be telling my family so they can get an amazing deal. Having a referral bouns is good as well.
Fast, friendly, easy - racer772
Went in knowing what I wanted, and they help me get it. Never felt pressured while I was there. And I walked out feeling like I got a good deal.
Service Department Awesome! - emlee5134
The issue with our GMC Terrain took more than one visit, but Gary kept us apprised of the situation the whole time via calls, and Jody was there to see that we were picked up and delivered to our destinations. Travis is a techie wonder...very knowledgeable! Five Stars and Kudos to Findlay GMC!!!
Unnecessary oil change. - Thomas J Mozako
Thought I needed oil change due to the mileage shown on the window sticker. The mileage shown was when the last oil change was performed, not when oil change is required! Dealer changed oil , did not check mileage on my 2017 Grand Sport. If they did they would have known oil change was not required. This was one of the free oil changes that came with the purchase of Corvette. I am now out one free oil change due to their incompetence .
Horrible money hungry - MARKJAMESFARRELL
I unfortunately bought two vehicles from sands. My Malibu has needed two alignments in less than a year with less than 17000 miles. I have owned many vehicles and never needed alignments. In addition there sales tactics are pushy and they lie quite often to get you in the door then they say my bad and don’t honor the deal.
Buying experience - Budnlil104
We had a great experience buying my truck. Jim Smith shows he values excellent customer service. He.was very helpful and was very knowledgeable about my truck and made it easy for me to know how everything worked. He is a great salesman, a great asset to this dealership. I’ve highly recommended him to my friends. I also want to mention Mike Richie in finance, what normally has been a nightmare In the past, mike made it a very pleasant experience.
Screwed me out of 8 grand then sold me a car with 5000 mile! - Buddy1192
I am elderly and has had some medical problems. They sold me a car with 4300 miles on it and charged me the price of a 2017. They then hooked me up with a crackpot finance company called "Allay" I will never do
any businnes with these crookss. I am just now seeing what happened. My name is Jesse Capello
Dealership is only has good as its people.... - AZROYAL
Doug Bonham is hands down the most knowledgeable and customer focused while trying to find solutions for Chevy and its customers. As a business I can respect that. Business needs to make money or they wont be around to provide on going service. However trying to find a win/win with customers at a fair and justified price is the challenge. Doug has this skill. AutoNation would take a BIG loss if Doug ever leaves that dealership. For I know myself and others would follow him. Its about people...a car is a car / truck is a truck. Great job Doug! I have purchased over 30 vehicles from Doug for my business and personal. He takes care of my service and sales....cant speak highly enough of him....
xxxxxx DONE with their so-called "service" dept - Sira Hodge
In the year that I've owned my 2013 Camaro I've had to have the fuel injectors replaced twice, the battery, the radio, the Hill Start Assist, and then my clutch went bad. Their excuse about my clutch was "well the 100 point inspection when we sell the car only indicates that the parts are working, not that they're worn out." Well that's just great! This car only has 58,000 miles. The warranty didn't cover the clutch because it's not considered a "moving part." So Autonation wanted to charge me $2500 for parts and labor, but didn't provide me with an itemized statement for the parts. I found a local mechanic who did the job for less than $1,000. Hey, it's not covered by warranty anyway, so why not. Anyway, when I took it in because the Hill Start Assist wasn't releasing on hills (caused the clutch to overheat, probably because the clutch was burning out anyway), they gave me some baloney about using the E-brake on hills. It took my husband dumbing it down before they finally understood that the Hill Start Assist needed adjustment. My radio was cutting in and out and they replaced it under warranty, but now the new radio is even worse and I'm still having to pay for Sirius XM with fewer features! I don't know why the fuel injectors went bad twice in six months. They said I had to use premium fuel, so now I do. I hate dealing with so-called "service advisors" who have absolutely no mechanical knowledge and don't listen to you. I hate the fact that I have to have my husband talk to them. I hate the fact that my Camaro has spent so much time in the shop in one year. And then they give me hassle if I want a rental vehicle so I can get to work while they "analyze" my car. Don't get me started on how they quoted me $600 to fix a flickering headlight, and later on when I took the car to get the headlight fixed, the price suddenly changed to $1100. I'm so xxxxxx DONE with Autonation that I don't even care about the extended warranty anymore.
Don't try to do anything out of the ordinary with them. - Larrysk65
Other than ordering an accessory that wasn't a fit for my truck the purchase went well. The sales associate, Robert Hill was excellent. Please ask for Robert Hill. Really little could have been better. He is a nice guy, who's mission is to sell you a vehicle and to make sure you are happy. ASK FOR ROBERT HILL.
Auto Nation I Come Home! - Blumanrock
I want to thank Mike Riley, service advisor who may me feel really good about Auto Nation again. I come back home again! I took my 2014 Chevrolet Equinox to Brake Master, to do a oil change, because I didn't agreed with Auto Nation going to making an appointment. What a mistake! Because,brake master didn't do the job right, where on Friday, June 8, 2018, just before noon, when I was headed to the bank. Well, my oil pressure indicator came on demanding to turn off my engine. Make a long story short, oil sprayed all over the engine. Had to have the vehicle towed to Auto Nation, missed a day of work too, had to walk to Fry's get SRP power credit. Find out from Mike Riley, that whoever did the oil change, which was Brake Master, was the reason forking out $547.38 today! However, Mike told me, that brake master paid for the oil change, after I threatened to bring my attorney into it. Here's my point, take your vehicles, whatever the make is, to the dealership for repairs. I'm lucky my engine didn't suffer any major damage. I paid $30,000 for my Equinox and I depend on my vehicle to get to work. I'm 32 miles one way to get to work. So, I gave harsh review last time, which was truthful about how long I there one time. But, Mike & others made up for that, for the fact that I had an appointment this Monday. Mike got my vehicle back to me, this late afternoon. Again, thank you Mike Riley & the rest of the team at superstition Auto Nation in Mesa, Arizona 85206!
Great place to shop for a vehicle! - Sanfran1
Great Experience! If you are serious about buying a car shop here! Prompt service got the vehicle i was looking for. Will shop here in the future for my next car!
The Body Shop cut corners on my deer experience - David B
I hit a deer. I took it to Kingman Chevrolet body shop to be repaired because Allstate works with Enterprise Rent-A-Car. The Allstate experience is wonderful however when I got my car back the morning of is the body shop manager if he had checked the bulbs for my passenger side to match the ones on my driver side that were broken. He said no. I told him that the headlight bulbs were not Originals. I asked him if I could purchase the correct ones and have them put them in and he said no. I took it to Walmart to have them installed and found out that one of the connectors, the high-beam, the lock clip is broken. Wal-Mart electrical taped it closed for me. The low beam is screwed into place. This is totally wrong mechanical work. I noticed on the estimate that no light bulbs were on it. Even though the headlight was completely smashed. Allstate stated that all the leadership needed to do was put in a secondary request to cover these additional materials needed. I think all they wanted to do was get the Allstate checks what they already had in hand to get my car pushed out the door so they could cash the checks.
Scam Artists - TK
Offered a 2017 Chevrolet Sonic for $12,703.00 with a dealer discount of $3,000.00 which brought the total to $9,703.00. Me knowing sales fees doc fees title and registration would put me close to the original asking price I was comfortable making this purchase. Brad told me that the Bradley advantage Plan discount was for a $3,000.00 dollar trade-in. I was upset but said okay I'll trade in my Cadillac. Then he only wrote up $1000.00 for trade in. On top of that put $1000.00 cash down which I never wanted to do. Bringing the total sale to $14703. Out the door. Hours later the price changed online. I called Parker and spoke with Jake. Discussed this with him and mentioned I took a photo earlier of the deal from there website. Jake confirmed the Bradley advantage discount plan and said it was only for the Lake Havasu location. Funny that this vehicle is located at the Parker location. Shame on you guys conducting business this way. Many don't shop local because of this very thing. I will take my business to a larger city where they don't scam you and rip you off. The last time I will do business with them.
Greedy and manipulative - Karen Groves
Tried to buy a used car from these guys. They wanted me to pay 8,000 more than the car was worth, pay off 4,000 more on my trade in so they could resell it and make even more on that deal. Beware!
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