Great Salesman / Great Experience - bunny52
This is the first time I bought a brand new vehicle from Rowe Auburn. There was a few issues with the vehicle my husband and I noticed after test driving the vehicle as we looked it over. We approached Dan & the manager with them and I have to say there was no hesitation in regards on having it fixed. They both made it clear to us that they would take care of anything that needed to be done to make us happy satisfied. Dan Is very noligable and very experience on getting us set up with the new technology that comes with the new car. He was very patient with me as I had alot of questions. So far I have been very happy with my 2019 Kia Optima S.
Dan is a great sales man and I highly recommend him to anyone. (I already have).
Nancy & Tony Morin
Top Reviewed Specialists At This Dealership
Sales & Leasing Consultant
Hyundai & Mazda Sales Manager
Excellent - Theone
Paul went out of his way to get me the truck I needed and did a excellent job helping me get it thank you so much
Vehicle Sale Rep
Vehicle Sales Representative
Very professional and friendly staff. - Dyann
While having our Hyundai Tucson serviced, we inquired about a truck that we had seen on the Rowe website. After we took the truck for a test drive, Jason provided us with details on the truck with no pressure to make a decision that day. A few days later we decided to purchase the vehicle and the transaction went very smooth. Jason showed his professionalism by making us feel very comfortable with all aspects of purchasing the truck.
Internet Sales Manager
GREAT!! - jpeas
My husband and I are thrilled with how hard everyone worked to get us the best deal! Amazing customer service! We had previously worked with Spencer at a different dealership years ago, and without knowing he was he working here now, it was a pleasant surprise! We will most definitely continue business with Bill Dodge in the future! Troy was fantastic to work with, as well as Dylan and Spencer. Everyone played a different but very important part in the sale, and we are over all extremely thankful for all their hard work and dedication to their customers.
Kept their cool even when swamped! - jmsnmcln
I stopped in first thing in the morning on the Saturday of Presidents Day Weekend. My salesperson Matt F. was really nice and showed me a couple cars and we took a test drive on the vehicle I ended up buying (2017 Sonata). When we got back, we got the ball rolling on the paperwork. During this time, more and more people were coming in, and Matt had 2 or 3 different people he was working with, but he made sure things were progressing on my end- checking in w the finance Dept and offering me sandwiches and coffee. It took a few hours due to the sheer volume of people, but Mark, their Finance guy treated me really well, adding an extended warranty and gap insurance at no extra charge to make up for the wait. Ultimately, I would wholeheartedly recommend Prime. Every person I talked to was courteous, and professional. I look forward to many years of being a Prime customer.
Finance & Insurance Manager