Best Acura dealership - Julie H
Bought my car from Peggy Smith. I have bought many cars from Peggy and acura. I have always had the best experience. Always get the best price. Every employee I worked with were professional and very courtesy. Would highly recommend. Love my mdx.
Totally satisfied. Painless. - presbybob
The team at Ball Honda: Ruben, Jorge, and Victor were great. We tested their patience, for sure, as we test drove a number of cars before settling on the one we purchased. Then, Ernie in the service department has been great -- getting me in, providing the loaner for detail work to be done, and then having the work done well and in a timely manner. This is the second time we have gone with Ball -- and I would do it again.
Horrible Waste Of Time! - ashley4264
Spent about an hour with Kevin about a two weeks ago, he was very friendly, took us for a test drive and then gave him all my payoff/info on my old lease and said I needed some estimates. He said his boss wouldn't give him numbers unless I stay for my car to be evaluated. I didn't have time stay any longer so I came back the following weekend and left my car for about a half hour for them to check out/give me numbers. When I got back they had checked out the car but did not have any estimates ready. I then was introduced to the Sales Mgr. who said he needed 5 minutes. Half hour later we still didn't have any numbers and didn't want to wait around anymore so we asked that they be emailed to us. It is now 4 days later and I still don't have any quotes. This is the worst customer service I've experienced with any dealership. I would NOT recommend going to them.