Simply the best !! - Javier E
I can’t thank the team enough for their professionalism ,kindness and quality of business. Thank you Sonny you the man , I have bought a few cars and trucks and this was by far the best dealer experience. Their was no pressure to “get a sale” they worked with me and family . Thank you Christian !!
I really appreciated how Hassan talked and explained the features of the truck with both me and my girlfriend and did not over look her , respect goes along way in my book, thank you sir!!
I will be sending my family and friends to you guys !!
Top Reviewed Specialists At This Dealership
VIP Sales Consultant
Lease Portfolio Manager
Car Dealer that Makes Customer Experience a Priority - RXGalvan
I purchased an Alfa Romeo Giulia from Bob Baker on Sep. 1. Bill Korbin assisted me and made the entire purchase extremely easy. I had an opportunity to meet Sam, the Sales GM and Tom, a service advisor. It was clear from my interactions with all three of these gentlemen that they take the customer experience seriously. I am very pleased with my car, the purchase experience and their focus on customer satisfaction.
? pride in their work - SD home
Made a reservation to see the Pacifica Hybrid, with several email and phone communications with Anali. I tried to change the appointment time, but never got a response. So I showed up at the arranged time, and she wasn't there. Not working that day, in fact. Sat for a while in a worn-out waiting area with my family, while they looked around for the car to test drive. Clearly, they are not keen to impress. Made we worry that if a sale didn't motivate them, then I shudder to think about their quality of service.
Alexis came and was great, very helpful in attitude and did the test drive with us. Ultimately, we want a car that's reliable, and service that is even more so. This dealership definitely didn't give me much assurance on the commitment to excellence.
Difficult electrical problem. - loretta
Jason Gandy and the service techs were able to diagnose and repair an extremely weird electrical glitch in my Promaster van and get me back on the road. First class service writer and techs. I will use Poway for all service and repairs from now on.
Most unprofessional and unethical team. - Nithesh
I took a test drive, zero'ed on the model I want, for the price I was comfortable. we agreed on the model/price post which they took all my financial information (SSN, outstanding mortgage, how much I earn etc). They took the car for prep work (/detailing) and made me wait for 2 hours.
Now after whole 3 hours of deal-making, they realized that they could not honor the price we agreed upon before. Brian (I guess the manager of this unprofessional team) came to me and said in an adamant tone, it was a SMALL MISTAKE from their end and they will not sell the car for the price they agreed. And guess what, they even shred my paperwork even before asking me (I seriously fear about my SSN information)
Time waster - real1268
I'd been looking forward to coming here to purchase a vehicle. I laid it all out to the 2 sales men on what I could pay and what I could put down. I said I was open to buying used or leasing. I thought I made it clear that I didn't want to waste any time and if they can't work with my payment to let me know before we started looking. After showing me 3 cars, making me wait 20 minutes for keys to do a test drive, then another 20 minutes or more to determine the payments I come to find out the numbers are no where close to what I can afford. At the end he asks if I want look at used cars. By then I was over it and left pissed. I gave them what I can do up front and they said they could find me something when in fact they couldn't!
The 2 gentlemen who helped me were very nice and weren't pushy, but they did the exact opposite of what I told them I wanted to do. I never got to see any paperwork about the payments or my credit score or what they would give me for my car. After waiting 30 minutes, he came over and verbally told me what the payment would be. I didn't get the impression that they really wanted my business, in the end, either. I will never return to this dealership.
False Advertisement - ROBERT RAMIREZ
This location advertises through Auto Trader. Saw a Jeep online with specific price point and when I arrived to location the Sales person CONFIRMED the pricing. I was ready to buy with Bank pre-approved and trade in ready, when sales manager approached and told me price was incorrect and was $5-6000 more... FALSE ADVERTISING and typical bait and switch. Manager let us walk out without working with us and they lost a sale on the spot. Very unprofessional.
Carl Burger Dodge Chrysler Jeep RAM World