Awesome Experience ! - Rammit1
Jesse was awesome to work with, he knew so much about the trucks we were looking at , he really made it easy for us to make the right decision for our PERFECT truck
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VIP Sales Consultant
Nice staff and good price - Charlie M
John Werner and rest of staff were very nice and made me feel like they would get the best price of the van I was purchasing. Didn't try to sell me on stuff I didn't want and made the process as easy as possible.
Pulling a fast one - aimartinez
Sales Person Art was great, however their finance person Fernando was awful! Gave us a lecture regarding our credit in the middle of their sales lounge. Fernando tried to add $2700 to our bottom line price with no explanation. When questioned about the additional money he walked away from us. Manager called as he noted there was a situation but has not returned our call to remedy the situation. Hope this hasn't happened to too many people who don't pay attention to the bottom line of the financing amount.
Worst service department! - robin63
We have bought 2 cars from this dealership. We took our car in for service and had terrible service from our service rider Kai Cabigon and the service manager Allen Bendix. Our car was in for 2 weeks and we never were told what was happening. I had to call multiple times to get any info. Kai sent a uber for me so they could rent me a car. I get there and the service manager tells me in a very arrogant manner that he cant do anything for me and sent me home in a uber. I then didnt get my car for a week and a half later. My service rider never knew what was going on with my car when I would FINALLY get a hold of him. We will never take our car there again and unfortunately never buy there now too. Thats how frustrated we were.
Great purchase from awesome people - Nicholas Starcher
My wife and I were shopping around for a certified Dodge Journey and Poway Chrysler Jeep Dodge Ram came through in flying colors. This dealership is the epitome of outstanding customer service. We got a great certified pre-owned Journey at a great price. Everyone on their team here took great care of my wife and I. Dean our sales representative was awesome and helpful. Luis and Shea the sales managers were awesome and Harry in finance. Everyone was very courteous and helpful. If you are looking for great deal and a great buying experience come to Poway, you'll find the vehicle you want, with some of the best customer service in the business. We even had a small customer discrepancy between the vehicle we bought and another one we were looking at. Came back the next day it everything was made right. This dealership is the best hands down. Come to Poway Chrysler Jeep Dodge Ram.
Went out of their way to make me happy....... - Happy Camper 12
These guys were upfront, honest and professional - went above and beyond to ensure my satisfaction. They were quick yet thorough - I never felt pressured or rushed.
False Advertisement - ROBERT RAMIREZ
This location advertises through Auto Trader. Saw a Jeep online with specific price point and when I arrived to location the Sales person CONFIRMED the pricing. I was ready to buy with Bank pre-approved and trade in ready, when sales manager approached and told me price was incorrect and was $5-6000 more... FALSE ADVERTISING and typical bait and switch. Manager let us walk out without working with us and they lost a sale on the spot. Very unprofessional.
Carl Burger Dodge Chrysler Jeep RAM World