Good experience - rlab5
The sales rep (Carlos), and everyone else at Carl Burger, was very happy to help and seemed genuinely interested in what I wanted. Everything was handled very professionally; it was a dealership I would recommend and go back to.
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2017 Jeep Wrangler Spare Key?????? - Anthony917
I purchased a 2017 Jeep Wrangler with 3000 miles on it (practically brand new car that was owned by the dealership) and was told I would receive the spare key in the mail. Now almost two weeks later I haven’t received the spare key and was now told that used cars come with whatever keys they have although the night I purchased the Jeep I was told it would be mailed to me (once again the Jeep has 3000 miles on it and owned by the dealership previously).
sales experience - latitude
best experience I ever had from The sale to the finance.Thank you Jonathon was extremely helpful in my purchase.will highly recommend in the future.
Worst service department! - robin63
We have bought 2 cars from this dealership. We took our car in for service and had terrible service from our service rider Kai Cabigon and the service manager Allen Bendix. Our car was in for 2 weeks and we never were told what was happening. I had to call multiple times to get any info. Kai sent a uber for me so they could rent me a car. I get there and the service manager tells me in a very arrogant manner that he cant do anything for me and sent me home in a uber. I then didnt get my car for a week and a half later. My service rider never knew what was going on with my car when I would FINALLY get a hold of him. We will never take our car there again and unfortunately never buy there now too. Thats how frustrated we were.
Awesome! - Sicko
What a great group . I drove from LA to Sandiego 99 miles not knowing what to expect , over a internet find of the exact match I was looking for . Well worth it and they stuck to there price . Thanks for a great experience.
Went out of their way to make me happy....... - Happy Camper 12
These guys were upfront, honest and professional - went above and beyond to ensure my satisfaction. They were quick yet thorough - I never felt pressured or rushed.
False Advertisement - ROBERT RAMIREZ
This location advertises through Auto Trader. Saw a Jeep online with specific price point and when I arrived to location the Sales person CONFIRMED the pricing. I was ready to buy with Bank pre-approved and trade in ready, when sales manager approached and told me price was incorrect and was $5-6000 more... FALSE ADVERTISING and typical bait and switch. Manager let us walk out without working with us and they lost a sale on the spot. Very unprofessional.
Carl Burger Dodge Chrysler Jeep RAM World