Everyone was friendly and not pushy - jhender2
The dealership & staff were professional & friendly and willing to work with us to our satisfaction. Peter was really friendly and accommodating. He made us feel comfortable. We were happy we weren't there for hours & hours.
Top Reviewed Specialists At This Dealership
VIP Sales Consultant/ Product Knowledge Specialist
Senior Internet Representative
Repair for loud road noise - Marks619
John Ablao was very helpful and made the experience easy for us. It’s always a pleasure working with the employees of Bob Baker Fiat.
Waist of time and effort - Larrdog
Visited the dealer on Saturday. Found a truck I wanted. Explained to the sales associate I would not be buying for a week to my house refinancing went through. I told him I would return the following Saturday and talk price , not wanting to waist his time. I'm in sales myself. With 35years of experience. I get it. He had no truck knowledge at all. But was pleasant. Couldn't answer any of my questions. The next week I was hounded by 1-2 phone calls a day. After the third day i was agitated. Asked them not to call any longer. Day 5 , Patrick called. Said was the fleet manager. Said he had a offer I couldn't resist. After telling him I was tired being of the calls. He abruptly hung up on me. I called him back, would not answer the phone or return my calls. How he became a sales manager is beyond me. I returned the next Saturday giving them the another chance. Because they were the were the only dealer that had the truck I wanted. Talking to a another sales associate, he was a nice guy, but also had no truck experience. After the test drive,I said lets do it. Paying with cash , I still had to go through a exausting credit application process which was unnecessary. Negotiations went fairly fast. We made a offer, basically told were out of our minds. Made a second offer, said that was at there cost. Said they could not sell the truck for that. They just sat there looking at us . Wouldn't give us any indication of what we could buy the truck for . So I thanked them for there time and we left with no truck. The funny thing is the price they said they couldn't do, was there advertised price on the web site. huh!! I must be a idiot. Returning to another dealership we visited the first Saturday, we were welcomed back buy a young sales associate very well informed on ram trucks. With in 30 minutes we were in the sales office and had negotiated a fair deal. Although it was not the same truck, it was close enough. NO hassles. On my way home with my new truck, I received a call from Jack Powell saying they would except my offer. I don't know about you but that's B.S!! I had already driven 60 miles, you expect me to come back! if they would be a little more considerate of there customers, they would of had another sale that day. Obviously the day wasn't as prosperous as anticipated it would be !!
Great service - Stai
Warranty work on my vehicle,great job and finished in half a day.Was able to make it to work next morning.
Friendly employees and even Uber rides home and back to pick up my vehicle.
Awesome! - Sicko
What a great group . I drove from LA to Sandiego 99 miles not knowing what to expect , over a internet find of the exact match I was looking for . Well worth it and they stuck to there price . Thanks for a great experience.
Went out of their way to make me happy....... - Happy Camper 12
These guys were upfront, honest and professional - went above and beyond to ensure my satisfaction. They were quick yet thorough - I never felt pressured or rushed.
False Advertisement - ROBERT RAMIREZ
This location advertises through Auto Trader. Saw a Jeep online with specific price point and when I arrived to location the Sales person CONFIRMED the pricing. I was ready to buy with Bank pre-approved and trade in ready, when sales manager approached and told me price was incorrect and was $5-6000 more... FALSE ADVERTISING and typical bait and switch. Manager let us walk out without working with us and they lost a sale on the spot. Very unprofessional.
Carl Burger Dodge Chrysler Jeep RAM World