Dave Chapman was a great salesman. - LEEANN67CHEVY
Dave was not pushy and very accommodating to our requests. He understood exactly what we were looking for and the he exceeded our expectations. We had visited many dealerships and met with “typical salesman types” and he was not that guy. Please thank Dave for us!
Top Reviewed Specialists At This Dealership
Assistant Sales Manager
Best car buying experience ever. - Darcy19
We live an hour and half away from this dealership, so we started working with them via phone and text. They made verbal commitments to us over the phone and we assumed that once we got there, those commitments would be gone. However, they stood by their word and gave us a better deal than we expected. It was quick, efficient and an overall pleasant experience. Would highly recommend them to anyone in the market for a new car.
Routine Maintenance - Tim Dibsie
Scheduled an appointment to have oil changed. Showed up at the appointment time and was taken care of right away. Jason informed me of some recall issues and scheduled another appointment to have them addressed. Waiting room was clean and work was done in a timely fashion. My truck was returned to me with a fresh wash! Very satisfied.
? pride in their work - SD home
Made a reservation to see the Pacifica Hybrid, with several email and phone communications with Anali. I tried to change the appointment time, but never got a response. So I showed up at the arranged time, and she wasn't there. Not working that day, in fact. Sat for a while in a worn-out waiting area with my family, while they looked around for the car to test drive. Clearly, they are not keen to impress. Made we worry that if a sale didn't motivate them, then I shudder to think about their quality of service.
Alexis came and was great, very helpful in attitude and did the test drive with us. Ultimately, we want a car that's reliable, and service that is even more so. This dealership definitely didn't give me much assurance on the commitment to excellence.
Most unprofessional and unethical team. - Nithesh
I took a test drive, zero'ed on the model I want, for the price I was comfortable. we agreed on the model/price post which they took all my financial information (SSN, outstanding mortgage, how much I earn etc). They took the car for prep work (/detailing) and made me wait for 2 hours.
Now after whole 3 hours of deal-making, they realized that they could not honor the price we agreed upon before. Brian (I guess the manager of this unprofessional team) came to me and said in an adamant tone, it was a SMALL MISTAKE from their end and they will not sell the car for the price they agreed. And guess what, they even shred my paperwork even before asking me (I seriously fear about my SSN information)
Time waster - real1268
I'd been looking forward to coming here to purchase a vehicle. I laid it all out to the 2 sales men on what I could pay and what I could put down. I said I was open to buying used or leasing. I thought I made it clear that I didn't want to waste any time and if they can't work with my payment to let me know before we started looking. After showing me 3 cars, making me wait 20 minutes for keys to do a test drive, then another 20 minutes or more to determine the payments I come to find out the numbers are no where close to what I can afford. At the end he asks if I want look at used cars. By then I was over it and left pissed. I gave them what I can do up front and they said they could find me something when in fact they couldn't!
The 2 gentlemen who helped me were very nice and weren't pushy, but they did the exact opposite of what I told them I wanted to do. I never got to see any paperwork about the payments or my credit score or what they would give me for my car. After waiting 30 minutes, he came over and verbally told me what the payment would be. I didn't get the impression that they really wanted my business, in the end, either. I will never return to this dealership.
Horrible Finance Dept - Beth123
They messed up the date on my lease and won’t fix it so I’m stuck paying the price. The finance staff is rude and unhelpful and I will never buy another car from this place again. I’m also writing a formal complaint to Jeep about this place.
Carl Burger Dodge Chrysler Jeep RAM World