Excellent service and prices - Artur S
This is the best dealership I’ve been to. Very friendly, accommodating and excellent prices. It’s located 180 miles from my house and I made this trip twice. That should indicate how much I wanted to lease my car from here. Tom Sonesaksith and Ryan Satterfield were great to work with. Very straight forward and didn’t waste my time. They had great communication without being pushy. Very accommodating as well. They even picked me up from the train station. This is the benchmark for how all dealerships should be. I’m definitely getting another car from them again. These guys deserve recognition and a raise!
Not their "customer" unless you're actively spending $$$ - CMS
I tried to return my leased Fiat 500e to Bob Baker since it is the closest Fiat dealer to my house (and Chrysler Capital (Lessor) told me to contract Bob Baker to arrange to return the car), but they flat out refused to accept it. They said they already had too many Fiats coming off leases and they were only accepting lease returns from their customers. I've taken my Fiat there for service, but I guess what they mean by "customer" is someone willing to buy or lease another Fiat from them while returning the leased car.
Everyone knows car dealers are only nice to you when you're spending money but I've never heard of one that refused to accept a lease return. Needless to say, I would never consider buying or leasing any car from the Bob Baker dealerships. Too bad for them because we were also going to upgrade our Jeep this year but we definitely will NOT be shopping at Bob Baker Jeep for that deal.