Service Department - Mammar5
David Johns in your service department was great! I appreciate the service he did for me, he went beyond what I expected! I will definitely come back, and also ask for him!
Love My New Cadillac! - Alicia
We are extremely happy with our purchase from Team Cadillac Vallejo. We are really glad that we went with this dealership. They had exactly what we wanted. Nate was so helpful and made the experience as painfree as possible. He was very relaxed and had a great attitude throughout the whole process. He was able to answer all of our questions and showed us a lot of features that really sealed the deal for us. Even after the sale was completed, he made sure we didn't leave the lot until we were 100% happy.
Under staffed, messages were ignored...tech forgot to cover - Driver1219
Oil changed service performed, next day I noticed my car started leaking fluid which was determined it was coolant and they replaced water pump. The air filter was dirty and it was replaced as it was noted and printed on my receipt. When I pickup my car for the second time my check engine came on, first I called and left a message for the service advisor-no call back. I made appt online and I got charge $180 for finding "hose from air cleaner to valve cover off, reinstalled, cleared code." More to this story but I will end my review here. I will write a letter to the GM and post more complaints online. I will never buy another vehicle related to Cadillac/GMC due to overall customer disatisfaction. Thank you for taking time to read.
Always Excellent Service - Rock
I brought my car in for service - primarily to have a new set of tires put on. There were a couple of other issues I had questions about. My normal service adviser is J. J. Van Dongen, He and St. Claire Cadillac have always provided excellent service. They have been my dealership since 2011. Their advice and service has been super. I highly recommend them.
Great Experience - ChrisUSF
Bought my new Camero here last week. I love this car! I don't usually leave reviews but my experience was exceptional here from start to finish. I met with Richardo and did a test drive of the car once done I was handed over to a manager name Jonathan who guided me to a price I could afford. He even called me twice this week to see how my new car is. Do yourself a favor and buy a car here.
I had went to purchase a truck, agreed on a price, went... - sportych8
I had went to purchase a truck, agreed on a price, went to do paper work and they added 2,200 to the amount they tried to sneak it in glade i caught it. didnt but the truck. the gm was no help . they are very slimmy people at this dealer.
Walked out of there with a smile :) - bre11217715
I thought I would never take the time to write a review but my experience buying a car here was amazing. Please ask for Jonathan Garcia if you are planning to buy a car. I am super picky and I shopped around everywhere to find the best deal. Prior to speaking to Jonathan we were going to buy a car that evening at a different dealership but the problem was it was not the color my husband wanted. It had everything we wanted and we thought the price was good. Four different Chevrolet dealer sales men told me that the color we were looking for was no where to be found. I went online and inquired this particular dealership (Putnam Chevrolet )to give it one last try to see if they could help me locate the color we were looking for. Within three minutes I got a call from Jonathan and I explained our situation to him and he said he would call me back. Within 5 minutes he called me and I was expecting for him to tell me that he couldn't find the color. To my surprise he said he found it. He said it was a ways away but he promised he could have it delivered. Not only did he beat the other dealerships prices he also found the same exact car with all the features we wanted and my husband got his dream color. I just have to say that I was giving up thinking that all sales men were dishonest because I have to say omg! some of the salesmen I encountered tried to pull fast ones on us. Jonathan drove over an hour to deliver our car with a full tank of gas. He made sure to explain every single detail of the car very patiently right out side our home. He is not just professional but honest. I would like to add everyone there was nice and friendly. It was worth the 1 1/2 hour drive to the dealership. Thank you so much for the great experience and we will be referring friends and family.