Best service experience - Sonya sharif
I truly want to thank you from the bottom of my heart to Ron Reyes I had an absolute amazing experience with him every single time I have taken my vehicle they’re also with another advisor Payam peikazi these two advisers Are absolutely amazing worth the experience of going and taking your vehicle and they both take care of the customer right when you reach there until their customers vehicles ready for pick up I absolutely love this dealership I believe Fremont Mercedes is the top Mercedes dealership in California I have every time I came in there and left me with an amazing experience I want to thank Mercedes for having such service advisors
Top Reviewed Specialists At This Dealership
Internet & Portfolio Manager
Sales & Leasing Consultant
Certified Sales Professional
Buying a new car - Bonnie 115
Steven Zucor was wonderful to work with and got the car that I wanted for me.Everyone at your dealership was so nice .It was the best experience ever buying a car.Steven was so professional and patient since I’m an older client and I so appreciated that.I will recommend your company and Steven to anyone buying a Mercedes .Bonnie Seyranian
Very professional. - CPA One
Jerrry Malone was our sales coordinator and did an excellent job. This is the second car he has sold us. We are very satisfied and will always return to Mercedes of Marin.
Great - Jim
Very professional and helpful. Sal was great, and the car was ready and washed at the end of the day. He answered all of my questions about the car thoroughly.
I suggest you purchase or lease your car here. - Jane S.
Ask for Sam La.
He is professional, quite intelligent, listens to your needs and kind.
Hard to top!
Tell him Jane Swim sent you!
I am not an important person but was treated with respect.
Annual service - Jet
Great service and Johnnie is very good at his job, I just was shocked at the amount of money that had to be put into a car that is 7 years old and only 58,000 miles on it.
I will definitely do business again with MB of Walnut Creek. - 2Children!
I will definitely do business again with MB of Walnut Creek. I was in a market to purchase a new vehicle and looked their inventory online. I was contacted by their internet specialist who made my selection a breeze! I emailed her my preference and price range and she found the car that fits all category. Financing was easy - I emailed my guidelines and was pre-approved and scheduled a test drive same day! My sales rep and everyone at the sale floor was nice and courteous. I came out of there with the car I wanted, with the payment terms (including extended warranties, etc) within my budget and the car was impecable! You cant beat MB quality of product and service. This is 3rd MB and I am definitely have brand loyalty and any future purchase will be at MB of Walnut Creek. Thank you!
Mercedes-Benz of San Jose is the best dealer ship and experi - Juwatson1
Mercedes-Benz of San Jose is the best dealer ship and experience I’ve ever had. Charlesetta Peoples and her managers worked were the best team I’ve ever endured. . They treated me like a queen . Charlesetta is extremely knowledgeable very personable and patient . Or Managers worked very diligently to make things happen for me .I definitely recommend this to my family and friends thank you Mercedes-Benz of San Jose
Worst SERVICE EVER!!!!!!!!!!!!!!!! - Yasmin
The worst service advisors They are bullies and humiliate you to no end. Yes so much attitude arrogance, wasted time and feel they are ALWAYS RIGHT!! no regard for the well being of a CUSTOMER!!! the saying customer is always right treat them with respect and loyalty will follow is not their standards of how to deal with CUSTOMERS. They really are bullies and trickles all the way up and especially Jay Faulkner and Jack. Thousands and I means thousands of dollars later and still car is not fixed properly. Got the state board of automotive repairs involved. The attitude we have been in being doing this 30 years they are not in touch with reality!!!!!BULLIES!!!!!
CPO BUYER BEWARE - Ktran
Let me preface this as buyer beware!! DONT BELIEVE them , car fax crap, take the vehicle and have in inspected by another mechanic.I purchased a CPO 14 mercedes GL for 80k with 1000 miles. Salesmen was friendly, Vehicle was in and out of the shop 6 times in the first year of ownership, multiple problems with sensors going bad, seatbelts breaking, turbo problems, engine going into safety mode and not accelerating which throws ZERO codes and they have no idea how to fix nor fix because they couldnt replicate, I had to wait until the problem happened and drive it that way all the way to them so they can hook it up, this took 2 years before they could figure it out. I was lightly rear ended in a parking lot and had to replace the bumper, I took it to a Mercedes certified shop and was told by them that the upon inspection and replacing the bumper that this vehicle has been in a previous accident. BIg help the carfax with zero problems showed. SHADY dealer, not worthy of being a mercedes dealer., service department like most have said is true, slimy and shady service people who offer fake smiles and no quality service, will not buy another vehicle here or have service here. Hope this review helps someone else out there.