Excellent and highly recommended - Sachi
My service provider Mr. Payam highly recommended always provide excellent service , very kind and all the staff in this service center are all really good.
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Great Dealership For a Great Car! - Mike
Rick Stuflick was very knowledgeable about the myriad of option packages and interdependencies on our GLC's. We actually ordered 2 vehicles from the factory 6 months apart, and Rick was incredibly helpful. We even tracked the ship as transited across the Atlantic, thru the Panama Canal, and into Long Beach. Rick is pretty into the technology aspect of the vehicle and helped navigate all the different possible configurations.
Great professional service - Kathy M
I was looking for a used car and Jerry found a perfect car for me. Can't wait to drive it. Thank you for great service.
Everything perfect - Ashish
Great timely service. Andrew kept me informed and updated throughout the process, and explained the queries that I had regarding the features. Pick-up and drop-off services were terrific, as well as the clean and excellent waiting area with coffee service. Very welcoming experience. Everything precise and perfect.
Enjoyed every minute . - junkman78
Every body was very professional.. No pressure,. I was made very comfortable.. All of my questions. were answered , and no one made me feel that my questions were dumb questions.
Great - Jim
Very professional and helpful. Sal was great, and the car was ready and washed at the end of the day. He answered all of my questions about the car thoroughly.
GLC 300 - srikanth
Recently purchased GL300 from this dealership. Had a very good experience buying the vehicle. Kevin helped me get a good deal on the vehicle. Recommend Kevin Rasul at this dealership for good deals and friendlier buying process.
Worst SERVICE EVER!!!!!!!!!!!!!!!! - Yasmin
The worst service advisors They are bullies and humiliate you to no end. Yes so much attitude arrogance, wasted time and feel they are ALWAYS RIGHT!! no regard for the well being of a CUSTOMER!!! the saying customer is always right treat them with respect and loyalty will follow is not their standards of how to deal with CUSTOMERS. They really are bullies and trickles all the way up and especially Jay Faulkner and Jack. Thousands and I means thousands of dollars later and still car is not fixed properly. Got the state board of automotive repairs involved. The attitude we have been in being doing this 30 years they are not in touch with reality!!!!!BULLIES!!!!!
Mercedes-Benz of San Jose is the best dealer ship and experi - Juwatson1
Mercedes-Benz of San Jose is the best dealer ship and experience I’ve ever had. Charlesetta Peoples and her managers worked were the best team I’ve ever endured. . They treated me like a queen . Charlesetta is extremely knowledgeable very personable and patient . Or Managers worked very diligently to make things happen for me .I definitely recommend this to my family and friends thank you Mercedes-Benz of San Jose
CPO BUYER BEWARE - Ktran
Let me preface this as buyer beware!! DONT BELIEVE them , car fax crap, take the vehicle and have in inspected by another mechanic.I purchased a CPO 14 mercedes GL for 80k with 1000 miles. Salesmen was friendly, Vehicle was in and out of the shop 6 times in the first year of ownership, multiple problems with sensors going bad, seatbelts breaking, turbo problems, engine going into safety mode and not accelerating which throws ZERO codes and they have no idea how to fix nor fix because they couldnt replicate, I had to wait until the problem happened and drive it that way all the way to them so they can hook it up, this took 2 years before they could figure it out. I was lightly rear ended in a parking lot and had to replace the bumper, I took it to a Mercedes certified shop and was told by them that the upon inspection and replacing the bumper that this vehicle has been in a previous accident. BIg help the carfax with zero problems showed. SHADY dealer, not worthy of being a mercedes dealer., service department like most have said is true, slimy and shady service people who offer fake smiles and no quality service, will not buy another vehicle here or have service here. Hope this review helps someone else out there.