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Scot Eichenbaum is the bomb! - Paul V
Scot Eichenbaum is a great and trusted resource! I trust him without reservation and he made the shopping experience fun and painless.
Go see Scot.
Parts department was extremely helpful!! - Leahmae
Thank you to all the guys in the parts department I am a single mom and my door of my xc90 was vandalized.. they helped me get a replacement door and were extremely helpful and friendly!! I couldn’t thank you guys enough!! Keep up the great work!! -Leah (Willits,CA)
Always great service - deannap913
I have been taking my 2002 Volvo for service here for many years. Everyone is very professional, friendly, and efficient. Miguel welcomes me by name when I arrive. They were very accommodating to me when I required "special" time frames when having service done last year. I love the idea that my car is washed inside/out when any service is done, but still appreciated that they didn't offer that service during the drought.
2nd year Annual Service - KG
Chris was courteous and thoughtful. He followed up as promised and we are happy that we got our car back when promised. Only thing we see missing is the free car wash that some other dealers offer.
disgusting service not worthy of volvo brand - agorbachevskiy
-dealer made us walk in the rain to a jam packed lot to inspect our vehicle of choice in spite of our request to pull it out from the lot for a test drive/inspection
-vehicle was not available for a test drive because the lot was jam packed with unsold cars making it very difficult to get in and out of vehicles. Doing so in the rain is a downright liability for vovlo (slippery and unsafe in tight quarters)
-dealer was rude and lashed out at my wife when she asked for a better deal (it's ok to push back on price but it must be done respectfully which was not done)
-we walked away with a firm conviction that the level of service offered by this dealership does not warrant paying them a penny
-I would strongly encourage Volvo corporate to reevaluate entrusting their brand to a sub par dealer franchise that is Volvo of Walnut Creek. Instead of being an enabler, this dealership does everything possible to prevent you from owning/leasing a Volvo. A truly disappoint consumer experience. I wanted a Volvo and went with a competitor because of Volvo of Walnut Creek.
Friendly Professional NOTPUSHY - oleman
05/2018 We worked with Jeff Cox looking at the XC90. He was friendly, non-pushy, listened to our requests/questions, showed us the car/colors, options at length demonstrated the features completely. He new I was a veteran and treated us like family. I feel like we got a fair price approx. 2% less than another dealer out of town. We met the sales manager: His greeting was warm and at no time did we feel like we were "dealing" with fast talkers !! Our XC90 Inscription has shown to be a very nice decision. Highly recommend this dealership !!
Great experience - momos
Our salesman, Marc, was excellent: knowledgeable, friendly, relaxed, honest. Process was painless and seamless and in fact, all around pleasant. After our purchase, Marc took the time to introduce us to the Service Manager...very thoughtful. Absolutely no glitches or problems.
Great expeirience in Marin - hoopsin2015
I was looking at Grand Cherokee's and walked across the street to Volvo Marin, great guys, the staff was up front, new their product. I love this new XC90. If you want a honest buying process, go see Volvo Marin. I got the best price up front, quick and easy. Thanks guys