Great Team - Valorie Belfoy
The process of purchasing a new car can be a drag especially for an impatient husband! But we had a smooth process starting with our wonderful sales person, Sunny Singh. Sunny is a gem. The manager also greeted us and congratulated us. The finance guy was friendly and efficient. (Sorry, their names escape me!) We had purchased two used cars in the past at Hinshaw's Acura and now we are the owners of a 2018 Acura RDX with the Advance package.
Great customer service - insidemountain
Anthony was great! This was my first time to visit this Acura. He explained everything very clearly. It was refreshing especially after I got very bad service at Acura of Bellevue.
Acura of Seattle will be my dealership from now on.
Multi point inspection - EaglesOwntheSky
Took my car in for an hour and a half, $230 multi point inspection for a car I was interested in buying. The car had a light on for the ABS sensor, but they refused to run a computer on the vehicle to get a code. They told me I had to pay $140 for a diagnostic. I didn't pay you $230 just to look at the dash. I paid you to figure out what was wrong with the vehicle.
Terrible customer service by Jason - insidemountain
I had been very royal to Acura of Bellevue for years but not anymore.
I was seriously disturbed and disappointed by the service Jason at service department gave me today.
He doesn't care about businesses from the customers.
I found Acura of Seattle has much better quality of customer service!