They have mastered the art of customer service - Ddettloff
Best overall vehicle buying experience by far we have ever had. Virtually no pressure. Now I understand why Haselwood dealerships win so many awards. Thanks!!@@
Top Reviewed Specialists At This Dealership
Excellent service and friendly staff! - JSWEAT100
Always satisfied with service!Team is friendly and I appreciate good service. I will always have my GMC I like the clean waiting area and bathrooms.Always wash and vacuum my SUV.Simply the best!
Very good experience - Max Phelps
As a repeat customer I trust this dealership and found the experience very satisfying. I recommend Brandyn Jacguart as a very helpful salesman. We are enjoying the car.
Buick GNX - Max Ryan
I purchased a 2015 Buick Gran Naional X. Thank you. The best car available and I did not need to pay a premium for a winner.
New car - aandr0
Everything was handled in a professional manner. The dealer staff took away all the hassles of purchasing a new car. Being able to have the Credit Union paperwork done there saved that extra trip to their office. Loved the whole process! Thank You, Titus will.
Quick oil change - Avalanchegirl
Had a 3pm appt. For oil change in truck. Keith helped me right away, and he is always very nice. Bill took my truck back right away and before I knew it my truck was done and I was on my way! Fastest service ever at Seaview, very impressed!!
Thanks Bill and Keith!
Hot new 2017 Camaro - Gabrio78
Gamblin is truly one of a kind when it comes to car buying with a great experience. Family owned and they treat you you are as well.... I would highly recommend checking them out first before hassling with anyone else... YOU WILL NOT REGRET IT....
Great bunch of guys. - Twmich
We drove over a thousand miles to get a 2008 Pontic Grand Prix. The guys at the dealership treated us great. We were treated better than our home town dealership, which we just purchased a new 2017 Sierra truck. Clyde Revord has not seen the last of us. I would highly recommend this dealership.
Thanks Josh! - Kaminism
Josh was my sales rep, and he was amazing! I was coming up from Portland by train and he even picked me up at the station. He got me into the car I wanted for well under budget (Brand new 2017 Chevy Spark LS for $9,800! I'm from Oregon, so no sales tax). The whole experience was great, no hassles, everything was smooth sailing, and everyone at the dealership was really friendly. Josh answers his phone every time I have a question (which happens.... a lot...). I'm a super happy customer, I'd absolutely buy my next car from Josh + Gilchrist!!!
Service - djones
I called to talk to service about my 2012 Cadallic. It was making a noise from the front wheel called on a Tuesday) the person I talked said the service manager was busy and would call when not busy. This is Friday and I still have not heard from anyone. Must be to busy to help someone who purchased this car from the dealership NEW. Called another company they took the car and and fixed it the same day. Will go to them again. It was a front wheel bearing. To bad for the Cadallic dealer lost this customer. Pat
The best customer service experience when buying a used car! - Michael Manoff
I just had the best possible customer service experience when I bought a used Ford truck from Ruddell Automall. I called about a truck that was listed on line and asked if they could hold it for me as I live a few hours away. They were happy to hold the truck for me and answered all my questions...even volunteering a few minor cosmetic issues the truck had without my asking. I took a no pressure test drive and then was able to take my time looking over the truck with out a salesman looking over my shoulder. They gave me a great deal on the truck and allowed me to leave my other vehicle on their lot until I came back to pick it up a week later.
It's now one week after I purchased the truck and I feel like I got a great deal on a fantastic used truck and would definitely return for any future car or truck purchases.
Thank you Horace and Chad!
Got a solid used car from them at a great price - CarLeLex
I bought a used car from Pascal. He was great and I love my new to me car. I originally went in on a different car but it didn't have heated seats and a few other features that were a must have. Pascal said he would keep me updated if they got anything else in that might work. I didn't hold my breathe as I heard that from several dealers and never heard back from them. But Pascal called me less than a week later and let me know the perfect car for me was just being traded in. I got to see it before it had even made it on the lot, and he was right, it was perfect. Most liked was they make me didn't spend hours of countless negotiation to get the price I was happy with. Oh and their finance guy, Diego was able to get me a better rate than my bank BECU. I don't know if I'll ever buy a new Buick or GMC but if I do I'll definitely be getting it from here and from Pascal.
Ripped off by service center - I hate titus will!
My running lights would not turn off on my hummer. Took it in to be diagnosed. The service department said they changed my light switch but that wasn't the cause and that they had to keep trying to replace different things until they figured out what the issue was. My light switch was never replaced. I know this because it needed to be replaced, it didn't light up anymore. So I was happy that they "replaced" it. They LIED! It STILL doesnt light like it's supposed too! My insurance was charged hundreds of dollars and so was I for a switch that WASN'T replaced and my trucks initial problem was still a mystery! I was so upset that I had them put my dash back together and took it home. I googled the light problem, and I am by NO means a mechanic or mechanically inclined, and in about 5min I found out that it was the bcm (body control modual) that went out hence the light issue. I ordered the part from Amazon and had it put on and programmed by a real mechanic at Fleet Service in Napavine. Titus Will's service center said my issue would cost over $3,000 to figure out and fix. I ended up paying less than $700 for the part, instalation and programming. I am completely blown away that a dealership service center said they couldn't figure out the problem and just started replacing whatever they wanted too to try to figure it out, while all I did was google it, and charging me and my insurance company over $500 for a light switch that had nothing to do with my trucks running lights. The service manager, I believe his name was Steve, had a terrible attitude and said, well too bad that's how we do it. The sarcasm was unprofessional and rude. I called to complain and was informed I'd be contacted. That was over 11 months ago. No call yet. When I try to call about it I get left on hold forever. I will be contacting GM, the owner of the dealership and the better business bureau about the terrible service and the light switch that was paid for but never replaced. I would recommend to anyone reading this to BEWARE and DO NOT GO THERE FOR VEHICLE SERVICE OR MAINTENENCE! Unless you like be talked down to and robbed.