An Awesome Buying Experience - MichaelMCD
First of all, Samantha was the first and only one to actually call us after signing up at AutoBytel. Others only emailed me and I don't really check my emails very often. So we made it up to Haselwood with all the intentions to just look. You had the car my wife wanted. Second. Chad Bass was absolutely a gentleman with a good sense of humor and dedication to his job. I generally dread going to car dealerships, but Chad did not make my wife nor I feel like we were being pushed, and Lucas did a very good job of explaining the whole process of the contract and warranties. The whole team there at Haselwood really did go out of their way to accommodate us. We did not get to the dealership until 6:30 in the evening. They all stayed until well after closing hours to make sure we were satisfied. And we were and are very satisfied and yes my wife really does love her new Equinox. And a happy wife makes for a very happy life. Thank you for a job well done. I will recommend Haselwood.
Knowledgeable sales staff - Trojan Man
Each employeee in the various departments listened to my specifications and did not try to upsell. We were quickly shown only the cars that met our criteria.
Buick GNX - Max Ryan
I purchased a 2015 Buick Gran Naional X. Thank you. The best car available and I did not need to pay a premium for a winner.
tucson sport excellent car - jimandannconsidine
We love hyundai -the sonata we had for six-to seven years was a great car. Our new tucson is comfortable and the new safety equipment have already been helpful several times,,Great car.
Purchase of used saturn - Timl
Zach was very helpful and extremely friendly young man. The manager and I dickered back and forth and were able to make a deal where everyone was happy
Wonderful - Claudia96
The service was fantastic! Called in that morning inquiring about a car and walked out in the evening with keys in hand. They are so helpful, answering every question. I would definitely recommend Clyde Record Motors!
Purchase of used Jeep Wrangler - MikeSoley
These folks are down-to-earth, sincere, knowledgeable, and certainly subscribe to a low pressure paradigm. My experience with Rob and Joe was nothing less than stellar. I truly appreciated the opportunity to purchase a great vehicle from a great dealership, and backed by a lifetime power/drivetrain warranty for no extra charge, one would have to be completely negligent to go anywhere else for their transportation needs.
Thanks again for a great experience!
Excellent service - Mike B
Repaired on time as promised, always prompt service with a smile. Appreciate the wash and vacuum, cookies, coffee, fruit basket and water in the waiting area
Easy Superior Service - Beth S.
I traveled over three hours to bring my car to Gilchrist Chevrolet, and I will continue to do so. Our Local Chevrolet Dealer didn't want to bother with a warranty issue, so I called Gilchrist who had serviced our car with the previous owner. Each time I called I was treated with respect, professionalism and kindness, the day I brought it in was more of the same. My appointment ended with the assurance that I had no worries from the service people all the way to the owner. I was impressed and will not hesitate to not only return here in the future but also to recommend friends and family to go here as well. Worth the trip, I am more than happy.
My experience at Ruddell dealership - Deona hill
I had a very wonderful experience due to the fact that David millet was very friendly and open to finding and placing me in the right car that I could afford took the time to show me eight different vehicles at the end he nailed it I absolutely love my car and I have called him multiple times after the purchase to ask things that I do not ask during the initial purchase he's been very friendly with helping me to answer all my questions I would definitely recommend anyone purchasing a car to go to David millet
They stole $750 of my GM Rebate - EdK
This is my second new car buying experience with Kirkkand. My first was excellent. We bought a new 2015 Buick Regal from Julie Broadwell.
When we needed to replace that car because that car was totaled in a crash, we went back. Big mistake. The sales rep, Jay, didn't do a single thing he promised. I asked for critical info 5X (2 by phone and 3X by txt) and I never got any of it. Big FAIL!!
But even more outrageous, they only applied $579.36 of rebate, instead of the $1,329.36 that Mike @GMREBATES told me about (because of a special GM Rebate deal then in effect. My statement from GM even shows a rebate of $1329.36).
Then, Hans "neglected" to send me the final contract as Jay PROMISED REPEATEDLY so I could confirm the deal BEFORE my wife signed it. $750 rebate was never credited.
When I finally saw the contract ONLY AFTER SHE SIGNED IT and brought it home, I knew EXACTLY why they never sent it to me BEFOREHAND AS PROMISED
Check your wallet, keys, watch, jewelry after you deal with these guys.
It's like they thought if they hid it, I would never figure it out.
Ripped off by service center - I hate titus will!
My running lights would not turn off on my hummer. Took it in to be diagnosed. The service department said they changed my light switch but that wasn't the cause and that they had to keep trying to replace different things until they figured out what the issue was. My light switch was never replaced. I know this because it needed to be replaced, it didn't light up anymore. So I was happy that they "replaced" it. They LIED! It STILL doesnt light like it's supposed too! My insurance was charged hundreds of dollars and so was I for a switch that WASN'T replaced and my trucks initial problem was still a mystery! I was so upset that I had them put my dash back together and took it home. I googled the light problem, and I am by NO means a mechanic or mechanically inclined, and in about 5min I found out that it was the bcm (body control modual) that went out hence the light issue. I ordered the part from Amazon and had it put on and programmed by a real mechanic at Fleet Service in Napavine. Titus Will's service center said my issue would cost over $3,000 to figure out and fix. I ended up paying less than $700 for the part, instalation and programming. I am completely blown away that a dealership service center said they couldn't figure out the problem and just started replacing whatever they wanted too to try to figure it out, while all I did was google it, and charging me and my insurance company over $500 for a light switch that had nothing to do with my trucks running lights. The service manager, I believe his name was Steve, had a terrible attitude and said, well too bad that's how we do it. The sarcasm was unprofessional and rude. I called to complain and was informed I'd be contacted. That was over 11 months ago. No call yet. When I try to call about it I get left on hold forever. I will be contacting GM, the owner of the dealership and the better business bureau about the terrible service and the light switch that was paid for but never replaced. I would recommend to anyone reading this to BEWARE and DO NOT GO THERE FOR VEHICLE SERVICE OR MAINTENENCE! Unless you like be talked down to and robbed.