Mike Alden helped me find the perfect lease for my family! - Jeep Lease
I needed a lease for our family. We needed a new car that was safe and new while fun to drive but we also had a budget. I spoke to Mike and explained what we were looking for. I was very nervous to experience the "car dealer hard sell" and have to stress and spend time negotiating down to what we needed. BUT I did not have to do any of that. I told Mike what I needed and he came back with exactly what I was looking for. He actually came back with a lease that was $50 less a month than what I was asking for! He communicated by replying to all my texts within the hour. I told him I was only able to come in and sign papers because I had a busy schedule and he had all the papers ready to go when we arrived as I had requested. He also worked with my auto insurance carrier to make sure my insurance paperwork was what the dealership needed. I will go directly to Mike next time and highly suggest other folks to call him directly. You won't be disappointed.
Top Reviewed Specialists At This Dealership
Sales and Leasing
Great dealership Freindly helpful and patient. - S. Sherman
Great dealership absolutely patient and helpful. John, Greg, And Garrett were fantastic to work with. I was in and out about 8 different times looking for the right car. Never felt to rushed, always got answers to the questions I had and they went above and beyond to help me get the car I wanted at the right price. I will be coming back the next time I am in the market for a car!
Amazing Customer Service and Friendly! - Ashlee23
I came to the dealership not knowing if I would get a car or not and when I left, I left with a brand new car! Devin, Frank, and Mike F. Did a amazing job on getting me into something that is a great fit and very comfortable. They all went above and beyond to make sure my car need were met. I would totally recommend this dealership and i would defiantly work with Devin, Frank, and Mike again!
Very Friendly Sales Person - Post midlife crisis
More women need get involved in selling cars. Alyssa was new to the process but was very helpful and professional. I would recommend using her.
New Chapter!!! - David_925
Had a great experience thanks to Aaron and Bill!!! Got an amazing deal On a trade in I was dreading based on the previous driver. Totally recommend and will return to this dealership!!!
very friendly - Ben Parries
Love the Jeep, but just a little disappointed in the mileage it gets per gal. Was expecting at least 27 mpg but very lucky if we get 23 mpg.
Great People - CashMonet12
I just bought my car from them last night. Jae and Bruce really went beyond the call of duty to get me the car I wanted. They are the best!
More than we Deserve!! - DJEODRANGER
The floor manager/ Dealer ( PAUL) at Auburn Dodge was extremely operative in closing our deal on our 2018 SRT DODGE DURANGO, we were so surprised that we were able to drive it home with in a few hours, needless to say, the last two vehicles we purchased from other dealerships took close to 8 to 10 hours of our time! Auburn Dodge was the most Professional, Proficient, and above all, Sincere! I’d like to thank the staff and Paul, (a fellow Veteran) for their Service!!! SUA SPONTE!!
Great buying experience!!! - fap7377
Tom Fischer was great helping me out find the car I wanted and understood what I was looking for. No pressure and stuck to the dollar amount I gave him.
Liars - Rairdon sucks
I purchased my previous vehicle through this dealership. After parking, I walked around for 10 to 15 while two salesman were standing out from smoking. They odiously weren’t too concerned about customers. The salesman That worked with us was pushy and lied about the vehicle. The owner drove our vehicle for a few months without servicing it before selling. We had to get it serviced a week after purchasing. If I could give it 0 stars I would. STAY CLEAR!!! I
Poor workmanship - Quevedo29
Took my 14 Ecodiesel in for a LOF and a recall on a Saturday appointment, and they double booked the appointment. I WASN'T offered a ride home or a rental as if i was sit there from 9am till 415 when the vechicle was finished. Got a call saying they were done and it was getting washed, arrived at the dealer to find my truck was not washed and the technician left my headlights on, and got grease all over the driver side of the vehicle and steering wheel. Was interested in trading in for a challenger but after this visit i will no longer be doing business with them.
Corruption from the top to bottom - E. Oquince
Go buy your next car here and you'll experience how car buying was back in the 80's. Brutal. Scammy sales techniques, retractions of deals, incompetence to handle a clean trade-in, ratcheting up costs and payments after signed deals are complete.
The GM has instructed the receptionist and staff to never give his name out. Why? Because he's (mis)managing this dealership and fostering an environment with his staff of lies, non accountability and deception.
And to think this was my experience when trying to buy my second car from them, getting home with the new one, and 6 days later, they are threatening me unless I come in and pay more.
Call my attorney. "Dodge" these guys like a bullet. Go to Larson or AutoNation. They are gold, transparent, honest .......... and hey, the GM actually will come out and make you feel like a customer.
Great Salesman - Jacqui Bohemier
Our Salesman did a great job arranging the purchased of our vehicle thru the internet and even picked us up from the airport and completed the deal in a timely manner.
Great Service Experience - stampguy
Overall, an outstanding service experience. I was promptly greeted by Aaron at the service desk. He listened to me and made sure he had documented my concern. He put floor and seat covers in my vehicle and escorted me to the waiting area and made sure I was comfortable. He gave me frequent updates during the repair. When everything was done, he explained everything that was done, and thanked me for my business. My truck was washed and vacuumed, and the whole experience made me feel that I was engaged and important. I love this dealership! Highly recommended.
Liars!!!! - vettechsara
I wish I could give a no star rating. All this dealership wants to do is give you the bait and switch. Went to purchase a vehicle, signed all the paperwork and was given the vehicle. Two days later they said the bank said they needed more money or I would have to return the vehicle. Called bank and they said they were not asking for more money that that would have to come from the dealership. Dealership called cops on me today saying I stole there vehicle because I hadn't returned it yet and went in there tried to discuss options with them and all they could say was that the bank is the one asking for more money. The sales manager I talked to several days earlier told me it would be no big deal, as long as I came up with "x" amount of dollars I would get the vehicle no problem, looked me in the eye and shook my hand. Today I try to talk with him and the cockroach that he is, decides to hide in his office so he doesn't have to face me. He told me he wouldn't BS me and that's exactly what him and his company did.
Piss poor service - Bill moore
Can not provide good financing as bigger dealerships. !!! Never get to see finance people
Very very low on trade ins !!! Overall not a good place to do business. Customer in parking lot why I was there flipping out about service. Which he payed for extended warranty. Service manager was being a loud total xxxxxxx. Hmmm not good. !!! Horrible in front of customers !! Not very knowledgeable in product either
They price gouge on service repairs. - Joseph Hughes
After paying over $200 for a check engine light report I was quoted $521 for repairs. I had to asked twice for a detailed quote breaking out parts and labor. Being an untrained Chrysler mechanic, I was able to replace both parts in under an hour with OEM parts sourced at 2/3rd the cost of the parts quoted by Chris. I understand Dealership shops are expensive to operate, but $422.64 in labor seems out of line. The service sales rep was Chris Rider.
I recommend using another dealer or independent mechanic.
David ervine is a miracle worker! - col.psyco
No one else could get me into a brand new rt shaker ,David ervine did,i've bought two challengers from David ervine,and I was thrilled with both.
Ahmad was extremely disreswpectful to my family and I. ... - de40zb
Ahmad was extremely disreswpectful to my family and I. He tried to rip us off with the price of the vehical. He wanted to charge 6k dollars tax and lisence. When i told him that was unexceptable he queswtioned my parenting. He was extremely rude. He also said he doesnt want to compete with anyone to sell me a car, but he is a salesman isnt that their job to sell their product. The follow up call by the mananger was very pushy to have me come back and buy the vehical at asking price. There was no compassion for the extreme disrespect to my family and I. We are a repeat coustomer and the dealership was rude and very unpefessional. Extremely poor manangement and sales. Go to anyother dealership but this one, Big waste of time.