Rick Bauer - Mismouse92
Rick was recommended to me from a ln individual. I wasn't disappointed, he lead me to exactly what I wanted, and let me view all options before.making my decision. And he didn't push me to make a higher purchase... The price did that on its own!
Top Reviewed Specialists At This Dealership
Family Orientated Experience - LeafF150
Special shout out to key people that had made my own experience a great one to remember. I did not feel any stress before, during and after introducing, showing and closing a great deal with this dealership.
Robert Eagleson and Mark Archer are two top individuals that validated my wants and needs and had made my selection process very easy and validated the peace of mind with no pressure vibes while shopping and selecting my new investment.
After my experience with these two "Outstanding" individuals, I, for a second felt a "warm feeling" of closeness with a touch of a family feeling over me, it was at this time I knew I was being looked out for and my needs were important over the want's.
I am very happy that I stopped in to this dealership and decided on a beautiful 2018 F-150 Sport Truck.
I highly recommend my family and friends to stop in to this dealership if they're in the market for a new vehicle.
Great Team Of Staff - James Johnson
I bought my car from Paul Munson and it was a pleasure working with him. My usual salesman Greg was out that day, but Paul stepped in and helped me. He made sure Greg got squared away fairly, and I know it's important in the business to watch out for one another. I appreciate that integrity, it translates to the customer experience and helps creates long term loyalties. Thanks Paul and Greg -
Pre owned Ford vehicles
Used Car Sales
Great Sales Crew - BW
I bought a F-150 from West Hills Ford and had a great experience. My sales associate Shawn Barrera was one of the most knowledgeable salesman that I have ever worked with. He knew that truck in and out, and helped set everything up. Management and financing departments worked smooth and efficiently to get me on the road quickly.
Love my new truck.
Great Experience - MJK
I just wanted to write a quick review about what a lovely experience I had in the Service Department. Everyone was fast and friendly and I drove away in a clean, vacuumed vehicle. To top it all off, my punch card was full so it was FREE!
Ford Service - tearock511
Great service. Short wait and delivered as promised. just recently located here and am impressed with the dealership overall and the large inventory. Service department waiting area very agreeable.
Ford certified sales
Great Service Dept - Poophead
Both my wife and I have had our ford's serviced here in the past two weeks. Ric Gaddis was our primary contact and defines professionalism, respect and courtesy all with a big smile.
I don't get oil changes all that often but when I do, Five Star and Richard Gaddis have my business.
Straight forward - Jmason
Craig Was up front and helped find us the Model we were looking for with all the options we asked for and color of car. Sales team was very nice and gave me more for the trade in then what we thought we would get..
Great Buying Expetience - Benzgal
I went to Price Ford Lincoln to look for a used Ford Escape Titanium. Just having moved here from Las Vegas 3 months ago, I was used to being accosted by numerous sales people as soon as I set foot on a car lot. This was quite a different experience. I was looking st a car on the lot when a salesman named Tim came over and asked if I needed some help. I told him I was interested in buying a used Escape and he replied that he had one I could look at. I really expected pressure to buy a new vehicle but there was none. He brought the car up, I looked at it and said I would think about it. He said he had another car I might be interested in at which point he brought up a Mercedes GLK. After driving both cars I was sold on the Mercedes. I told him I would think about it and let him no tomorrow. I expected to be pressured into making a decision but again there was no pressure. I called later that day with several questions all of which he answered. I went up the next day and bought the Mercedes and the whole process including financing took about an hour. It was the easiest car buying experience I’ve had. Everyone was friendly, professional and efficient. I would definitely recommend Price Ford Lincoln and Tim Zimmer to anyone looking to purchase a vehicle.
Worst service ever! - disappointed
I have never had such bad service. I took my car in over a month ago. Each time the service rep gave me a date it would be complete, that date was missed. (more than 5 times) Several times the rep was supposed to call me with an update, and that was also missed. There was an excuse every time. I have never been treated like this from my old ford dealer in Tacoma (Titus Will) Even with the long drive, I will now go back there. I do not expect to return to Awesome Ford again. I was considering switching to Awesome Ford before this disaster in service, and thinking about time to purchase a new car. Not from this dealer! Finally got my car back. Have to say, the end product was good. Just the in between time was so poor. At least they caught the problem with miss-installed parts before I got it back.
2018 Ford Explorer Sport purchase - Jac1304
Excellent experience this is the second vehicle, I have purchased at Bickford Ford in Snohomish. Low pressure and no up selling; Jeff Wing was great to work with on the purchase. If your looking for a Ford it’s worth the drive to Snohomish. A+
EXCELLENT SERVICE! - Escape
Customer service is great! Always fast and friendly. Needed my windshield replaced and they made the process seamless. I appreciated the communication throughout the day on the status of my vehicle.
Amazing - Brent Inman
The reason why I would recommend everyone goes to mullinax Ford would because, the customer service was top shelve stats. Ben,Dan and the rest of the team are awesome. They didn't stop after a month of searching to find me a great deal. There us really not enough room or words that can describe how amazing that team is. Don't believe just go on in
20 Years of Excellent Service - Exped97
Bill Pierre Ford and Ford Service is the only place we buy our vehicles and the only place we bring them to for service. Always excellent and courteous service...Thank you Paul Salazar!
Sales only - haven't used the service center - Steve Leonard
Don Buesen was pleasant to work with we're very happy with the vehicle (2013 Ford F-150 FX4. Gas mileage is terrible but we expected that. Very comfortable to drive.
F150 XLT Super Crew - Ken
I was impressed with the selection of Super Crews available at Bowen Scarff. I worked with Ron Olson and told him what options I was looking for. It was freezing cold with high winds that day. He searched several vehicles to ensure the options I was looking for were available. He found some different color choices and I was able to select exactly what I was looking for. The purchase was friendly and painless.
Problem sovled - charrlee
They provided me with a car that I need for my Mother and myself. They excepted my Truck as a trade in of which I could no longer drive because of physical limitations for both of us. I recieved the best experiance I have ever experienced when buying a car ever. Very personable and caring of my needs. I would recommend them to anyone seeking a vehicle.
Excellent in every way! - Marilyn L.
This is the third new vehicle we have purchased from Fugate Ford's salesman Kurt Kranc. Each time no pressure, gave us a very fair trade in price, very informative in helping us decide which vehicle was best for our needs and gave us a great deal. He's a good guy and I would recommend him highly, as well as the sales manager and finance manager. We will be loyal customers. Thank you Kurt Kranc and Fugate Ford!
Nice and Easy Sale, but no Follow Up or Follow-Through - JB
In my life, I've purchased many cars. Some transactions were an absolute joy and easy (in and out in 45 minutes for my Land Cruiser). Some transactions were an ordeal (5 hours of negotiating for our first Subaru Outback).
We purchased a used Ford Fusion from this dealership earlier this fall. And the sales person was knowledgeable and friendly, but wasn't too flexible on the price, but that was ok. The sales process was very smooth. Our only contact with the service department on this vehicle has been very pleasant.
So why only 3 stars? Once the deal was done, we haven't heard a peep from the dealer or the sales person. No thank you notes after the purchase, no phone call to see how we are enjoying the car, or any issues they need to take care of. When I purchased a used Avalanche from a nearby dealer, we got at least one communication a year (Christmas card with hand-written note) for years after the sale.
When you come in and spend a lot of money on a car, you expect some sort of service AFTER the sale, and I hope this review will help the dealership improve on this. We love the car so far and I hope to be in the market for a newer truck within the next year. Whether I use this dealer or not is still in question. If I could give 3 1/2 stars, that would be a better reflection of our interaction with this dealership.
Sunset Ford - Bryan.Rose697
Sunset Ford was great and easy to work with. Their sales staff and finance department made purchasing a vehicle a good experience. I would recommend Sunset Ford to anyone looking to buy a new or used vehicle.
Great experience buying F150. - Michelle L.
We bought from out of town and the entire process was super smooth. Shea was a GREAT salesperson - informative, knowledgable, respectful of our time, offered all options, the right amount of pressure that is expected... We were super happy with Shea. The dealership has a GREAT website that is current and has all details including price. No surprises when we showed up. And we LOVE our truck (traded in our Tacoma)!
Limited and unhelpful service - Lucas1
Do not expect much if you plan to take your new Ford for service. They have limited capabilities and each time I go they quote " we are a commercial truck center and can only offer basic service"
Bad salesman and staff - RickeyC
They have 2016 Taurus I wanted to buy for CASH. The sticker said $20,244.00. On the test drive, I asked the salesman the price. He read it from the sticker to me. Once we started the paperwork, the price suddenly went to $27,995.00! When I asked about it and said that is not the price on the sticker, the salesman said he would check the sticker. My wife went out to check the sticker after he did and THE STICKER WAS REMOVED! They then offered the car for "only" $25,995.00! I asked again about the price and the salesman said there was no sticker on the window and he did not know where it went. I made an offer for an "out the door" CASH price and the salesman said he would check. As he walked away, we noticed the "missing window sticker" in his back pocket! At that point, I told my wife they were not honest and we left. They called several times since then and told me the price changed. I checked just now and it is now"only" $21,981.00!! No wonder they still have it!! Dishonest dealership and deceitful salesman and sales manager!! Unbelievable! BTW, I bought a car for CASH from another dealer and am very happy with the deal I got!
A good experience - love my new Escape! - mizelana
I had not had the experience of purchasing a vehicle for over 15 years so I was prepared for an awful and trying day. But, it wasn't. I knew what I wanted and Chris showed us several options; even a used car (off-brand) just because I wanted to check it out. Chris was very patient and helpful through test drives and questions, gave us all applicable rebates/deals available for the car I wanted and I drove away in a new 2018 Ford Escape. I'm very happy with my new SUV and can't wait to try out all the bells and whistles that come with it (my last car was a 2003 Ford Escape - so it's a new world to me). I highly recommend Chris and the staff at Evergreen Ford.
Family owned customer for life treatment - Josh Mittie
No pressure just got the information ? wanted so I could make the right decision thanks again Way Scarff ford. Knowledgeable about the products and willing to pay attention to my needs I wasn't very comfortable but by the time I left I was very happy with my choice to shop here.
lied to - Steve
I purchased A new F-150 ,50+ K. all I asked for was for them to add the ford brake controller and I would pay there asking price, I was informed that this could not be done on the new 2017 model and I would have to go with an aftermarket unit. So I purchased it anyway, several days later I looked into an aftermarket controller and discovered that the ford controller could be added I called the same dealer anonymsly and surprise it could be installed and the part was in stock , I then asked if thay would do the right thing and put it in for me , the manager refused ,seyed the diel was done this was the same manager his name was Zaine that had the salesman lie for him. This was a very low thing to lie about as the option was under $300 to install ,I ask that if he is willing to lie about this what is he going lie about when you take your car in for servicaine
These people misrepresented their vehicle. - Nwmtman
They said that glow plugs were changed. Complete lie. The glow plugs didn't work the day after I left with my truck. They refused to fix them. Be careful if you buy a used vehicle from this dealer.
Great Service Experience - stampguy
Overall, an outstanding service experience. I was promptly greeted by Aaron at the service desk. He listened to me and made sure he had documented my concern. He put floor and seat covers in my vehicle and escorted me to the waiting area and made sure I was comfortable. He gave me frequent updates during the repair. When everything was done, he explained everything that was done, and thanked me for my business. My truck was washed and vacuumed, and the whole experience made me feel that I was engaged and important. I love this dealership! Highly recommended.
Rotten experience - Car buyer 16
We went in to look at a Ford Edge they had for sale. We brought in a trade-in to let them examine. Once we filled out the paperwork to examine our credit, They came back offering only $500.00 for our car. We want to walk away then, but they kept our keys. I will never return there.
Buy somewhere else! Avoid town Ford lincoln. - David C
At first it seems like a professional sales enviroment but after the experience of buying a lincoln mkz it was the worst sales experience I've ever encountered. I'll probably never buy a ford or Lincoln again and will make sure to deter others from buying one unless they can rectify the situation. You feel pressured to buy and to the point that it seems you're being manipulated to buy. I asked multiple times if they had any used Lincoln mkz from 2013 on and the sales rep told me no, only to find out they had two hidden in the lot after the purchase. I was told it had heated steering wheel as well. I felt excited at the time and they used that to their advantage to pressure me to buy. They even made it sound like i was getting a good deal, only to find out i could've gotten a used car or even new one for a lot less. I have considered legal action buy in the end may just return the car and take the credit hit for a few years than give money to a greedy dealership. I liked where Lincoln and ford is going but the sales experience as me looking else where to buy. Never buy here, look at other dealerships and you'll pay a whole lot less.