Buyer Beware - EdgeOwner
I bought a 2011 Ford Edge on 3/19/16 and the work the dealership agreed to do as part of the purchase agreement was finally completed today, after 2 months, 2 trips to the dealership, a bait and switch, multiple runarounds with salesmen and a final threat to refer the matter to my attorney to recind the purchase agreement. For my inconvenience, they offered me a free lunch and a tank of gas. Too little, too late. Under no circumstances, should you purchase a vehicle other than an Infiniti at this dealership. Avoid Ron in sales at all costs. He negotiated the sale, promised the work and then orchestrated the bait & switch and runarounds. The guys in service are the only redeeming and upfront aspect of this dealership and they work hard to undo the damage and dishonesty done in sales.
Shady service department - Jer
lied to me about my gas cap
My gas lid was stuck. They said I had to sign a diagnostics form to have a service guy take a look for $149. Thinking to fix a gas lid would cost much. They told me that I had to replace the dual actuator, which costs $413. Before I had them do the work, I walked out to my car to see if they un-jammed the gas lid. Which they did and tried to get me to pay $413 without even changing the part. A bunch of liars. Stay away from this shady dealership