They are very friendly. - DLA19
What I like about this dealership. Is that the facility is very clean and it seems to be organized from what I've seen. My car was done on time they are not pushy. And they give you a complimentary car. This was my first visit to a Land Rover dealership and I was impressed and I thought they were knowledgeable.
Poorest Customer Service of any dealership ever - CAYDAVIS
The GM here needs to retire, and his staff on both the Lexus and Land Rover side are arrogant and only want you to buy a new car. They honestly can care less about really helping anyone. The Sales Manager on the Land Rover side (Belshaw) and the Service Manager (Minshel) never EVER respond to customer requests, again only interested in more sales. What they fail to realize happens by not treating customers who have been loyal to them for years purchasing many vehicles and coming in for service is that they will lose future sales of multiple cars and lose customers because of poor reviews. Beware of this dealership as they can't be trusted to do anything but take your money and act like primadonna snobs for no reason other than overpriced hood ornaments. What a joke!
UPDATE May 2007: Year 2 has brought a 360 degree change... - dawgpac
UPDATE May 2007: Year 2 has brought a 360 degree change in the level of service and proficiency. All problems have been addressed. Suspension gremlins have disappeared completely. Customer service has been outstanding.
Previous post: Brought my 2005 Land Rover LR3 HSE in multiple times. Unable to diagnose/fix air suspension problems. In less than a year of ownership, I've had the following: fuel tank recalled/replaced, air suspension compressor replaced, stereo speakers replaced, faulty hood release cable replaced, coolant level sensor replaced, park distance control module replaced, navigation screen replaced. LOVE this vehicle when it's working, but come on Land Rover, get your act together.
This dealership is fabulous...great service and salesmen... - pauly1377
This dealership is fabulous...great service and salesmen who know what they're talking about. I'm a customer for life!!