Miracle Workers! - Emmybee12
I met with Derrick today at Auburn Valley Kia and he made my life. I don't know how else to say it. He stuck with my budget, knew exactly what I wanted and could afford, and didn't push me or force anything. Today was a miracle because I got my dream car! They are amazing and I would recommend them to anyone! They took my 2002 Focus and I came put with a 2012 Nissan Rogue. I couldn't be happier!!!
Not an ordinary car salesman - JOB GROSPE PANGILINAN
Got the legendary Mike Sodergren helping me with my car options. I was provided an undivided attention throughout the time I was there. Not an ordinary sales experience - in fact he was never a salesman to me. He listened more than talk and there I felt that my best interest is all he was focused on. Did I get what I went there for? No - he thought of giving me other possible options - and went home with a better car anchored on well informed decision.
Great - Kia
Sam and Susan helped tremendously. The bank(s) and the system, Meh!, not so much but it all worked out in the end. Had a slight hiccup with the original vehicle which Sam / Susan resolved professionally. I do understand the scope of which they are forced to work under regarding loans, qualified vs. not-so-qualified (aka, bad credit) but that's beside the point.
Top-notch group, super friendly and helpful!
They played the "we screwed up the financing... - Piobaireachd
They played the "we screwed up the financing paperwork" game when I purchased the truck. After a couple of calls, I mentioned that this felt like predatory lending and suddenly the paperwork was just fine.
They screwed up servicing the truck five times.
Do yourself a favor and avoid these clowns.
I had gone to Bruce Titus of Olympia in search of a... - Donhobbs1982
I had gone to Bruce Titus of Olympia in search of a family vehicle. I met Mike Brown who showed me what they had available. Mike put me in a 2010 Pathfinder which is absolutely perfect for my family. With no hassle and very little work and time on my part Mike was able to put me in my vehicle for a a very reasonable price that fit in my budget. It was a very enjoyable experience and was well worth the trip. Mike also has gone the extra mile to call me a few days after my purchase to check if I was satisfied and happy with my purchase. I will definitely recommend anyone in the market for a vehicle to speak with Mike as he has made me an extremely happy person with my purchase and definitely put forth the extra effort to put me in my vehicle. The service, friendliness, and effort was outstanding!!