They went to bat for me - JulietRenee
When we had brake trouble with our new Alfa Romeo Giulia, these guys worked with Alfa Romeo to make it right. The manager, Chris Feddermab, and our salesman, Clay Dugger, were so helpful. We are very grateful.
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Liars and idiots - Jim
Put $2000. Down on used car 2013 Honda Accord their price of $18000.00 They called back later and said engine was bad and they couldn't sell me the car. And would refund my money. 2 days later car is for sell again for $20700. And after I call them on it they don't seem to know what I'm talking about. It's clear to me what happened but it doesn't matter now because I would rather pay more somewhere else than dealing with this bunch ever. Ps Kevin the owner of dealership should know about what's going on
Disappointing waste of time - shaun500
I began communication with this dealer (Dominic Jarrett) on 08/27/2015. I admitted fully that I had terrible credit. When I say terrible, I mean terrible. Some of it is my fault I readily admit, other entries are not and I am disputing them. This is neither here nor there. So the only way that I could get a loan was with Credit Acceptance Corp which is their Guaranteed Finance Lender. So the car they wanted to put me in was a 2009 Chevy Impala for $11,318 with 106,603 miles on it. I really didn't want that car so I located another in their inventory which was a 2012 Chrysler 200 with less than 100,000 miles on it. It was cheaper at $10,990. At this point, I was told that the down payment would increase to 3000.00 instead of 2500.00 which I questioned although no one could come up with a clear answer as to why. It logically doesn't make sense unless they increased the price of the car. OK, so I was going to try to swing that. After getting all of the required documents that the lender required which is ALOT, and after spending over 1000.00 on insurance to get the required amount of coverage that CAC required, I was ready to head to the dealership. I was never told that I would need this down payment in CASH. Who the xxxx carries 3000.00 dollars in cash and I was already short of that amount due to buying the insurance. The banks are closed and there is no way that I could get them 3000.00 in CASH even on a normal day because I don't have a traditional bank account. I've found it easier and cheaper to use a online bank through my school. There a daily limits on transactions on this account for security reasons and there would be no way that I could run this card for 3000.00. Not even for 2500.00 (even though I have more than that in my account). I've never heard of a dealer not taking a paper check. Now it's fine that they don't. That is their right, but if I had a 750 FICO, I guarantee they would have. The issue is that while they were busy figuring out how to extract more money from me because I wanted a cheaper, newer car with less miles on it and sending me all of the requirements that this lender has (which stops short of a DNA sample) they could have prepared me that I would need CASH. I might have been able to work something out. Now, the banks are closed and I've wasted almost 3 days. I do have a great job and I make plenty of money. Yes, I made VERY BAD decisions relative to my credit. I am paying for those mistakes. I cannot get traditional financing, high interest rates and being treated like a second-class customer from this dealer as though my word is not to be trusted even though they requested up to the minute bank balances. In short, NEXT TIME, BE UPFRONT WITH PEOPLE TO SAVE THEM FROM WASTING TIME. You also notice that NO ONE from the dealership has responded to these reviews.