Great service and knowledgeable! - 5477
Willy listened to my preferences and found multiple F150’s that I was interested in purchasing.Great service!Willy presented me with trucks with many different types of features. Thanks!
Top Reviewed Specialists At This Dealership
Thank You - Lenkiewicz
I am a verteran on my way home to Michigan and was having car trouble during the storm and this dealership not only stayed to fix my car they were very caring and welcoming to me and my dog.
Great service - barepickle
Samee and the team was great to work with. They worked with me to make sure I got what I wanted at an affordable price.
Internet Sales Manager
Sales and Leasing Consultant
Mike Asay is the guy! - JanetRobbins
Mike Asay is an ASSET to Ted Britt! I was leasing my Lincoln MKT at first , he has helped me decide to buy it !
Mike Asay is the guy !!
Well organized from Beginning to end - Executive Director
Knowledgeable about product, patient with process, no hard sell, worked well as a team to accommodate the customer. Will surely return as a result of how I was treated.
Senior Sales Professional
wonderful people and experience - JB
Loved the experience. Would definitely buy here when ready. Wonderful showroom and easy people to deal with. Always an enjoyable experience dealing with fun and knowledgeable people.
Great Dealership - GW
We have bought a new Subaru and two used Ford F-150 in the last 4 years at The Frederick Motor Company. The sales team is great to deal with. The service team is top notch also
Great experience - muneerz
Jason M. and the service manager there are both extremely helpful. I needed new brakes when I went in for service, and they took care of everything start to finish. I'll definitely be going back.
General Sales Manager
Awesome dealership with great people - H. Aleid
Awesome car buying experience! We purchased a used car from Purvis Ford and we couldn't be any happier! The whole experience was smooth and easy from A-Z. We found the car on the web and emailed Purvis Ford about it. They responded promptly. Taylor Clark was the salesperson we communicated with through emails and worked with when we arrived to the dealership. He showed us a tremendous amount of respect and genuine care from the start. He graciously explained the specs of the car we came to look at (and eventually bought). Then he left us alone to inspect the car and test drive it. We didn't feel pressured to buy at all. Once we decided to make the purchase, he gave us the total purchase price (including tax, tags and dealers fees). We made them a reasonable best (first and final) offer and they accept it (without the typical car salesmen play! You know what I'm talking about, right?! When they start with astronomical price -with all kinds of hidden fees and inapplicable discounts- and slowly/painfully work their way down, when the salesmen go to their manager to present an offer -and drag their feet in the way- letting the customer simmer in anxiety, and after many trips back and forth to the floor manager, the floor manager comes in in-person to establish a "take it or leave it" number because there are many other customers interested in the car.... etc.).
Once they accepted our offer (without the above painful play), we filled the paperwork and were escorted to the finance person (forgot his name but he is an awesome finance person and an Army veteran) who also showed us a tremendous amount of respect. He also didn't pressure us to buy the unnecessary third-party warranty since the car came with its original factory warranty supported by a complimentary 3years/75K limited warranty from Purvis Ford! Yes, FREE of charge!!! Again, we felt un-pressured and completely at ease throughout the whole process. In fact, we chatted about the weather, sports, and previous military-experiences...
Once we finished with the finance person, we found our car at the front door gas-filled, tags installed, detailed and ready to go!
We learned that most of the people who work at Purvis Ford are military veterans and we also heard good vibes about the owners of this dealership which truly speaks volumes of how great and honest people they really are!
Thank you Purvis Ford for this true hassle-free, smooth car-buying experience! You got a life-time customer and will definitely recommend you for our friends and family!
Best Service - Marcusallen2112
I have always been nervous about dealerships. I really appreciate the loaner car Kevin let me use to go run errands while my vehicle was in the shop. The service department made the process quick and easy. Thanks Leckner Ford
Excellent care when dealing with purchase of used vehicle - patricia
The customer care that I received from Ted Britt Smart Wheels was excellent. They assisted me with the repair of my vehicle to minimize the money that I would have to pay. Thank you to Jeff and Frank, and Ricky who all helped me out with this issue. You guys are amazing. I would recommend any family and friends to go visit them if you are looking for a used vehicle.
Fabulous experience - RazaMoney18
I had a wonderful experience at sheehy, the employees we’re very knowledgeable of different car packages and also had great customer service skills, I will definitely be buying my vehicles from here for now on. From the dealer Jason all the way too the financial department, had excellent experience. I appreciate them being so kind on a Sunday and I know no one wants to be there on a Sunday, but everyone was smiling and made me feel good about buying a car from sheehy.
A great buying experience - TimH57
I had initially been email with Jason, but when my wife and I went into Sheehy, we met with Gary Stiles. Even though it was later in the evening, Gary took his time and listened to us, walked us through what our different options were, and found us the right truck based on our requirements. Gary applied no pressure and made the whole buying experience enjoyable. We'll definitely go back to Sheehy and I will recommend them to our friends.
Luis in Finance was also very helpful and had us in and out quickly. That was much appreciated.
Service - Elizabeth Owen
I am from out of town. Stopped in to get my oil change. They looked busy, yet fit me in a timely manner. Melissa and Kevin were friendly and very helpful. I know if I ever need anything when I'm back in town I know where I am going.
Internet Sales Manager
Great Experience!!! - DoopDoopNation
Great buying experience over here, Sean Mathis is a very personable salesman and the process was smooth. Appreciate everything they’ve done for my first buying experience so far.
sERVICE dESK AND AREA WAS TRULEY PROFESSIONAL AND ON-TIME - Floyd
REPAIR WORK WAS DONE PROFESSIONALLY DONE ASAP. SERVICE PEOPLE WERE GREAT, SPSPECIFICALY HOWIE AND KIM. THE LEFT TURN SINGLE AND THE FUSE BOX BENEATH THE STEERING COLUMN HAD TO BE REPLACED.
Buyer - dlayman
I in the past have bought a Ford vehicle from another dealership and decided to give this dealership a try. I was so impressed by the salesman and the sales manager and also the
finance manager. I have never been to a dealership where you feel like you are so important. I sure I could not have found a salesperson who was not pushy but was there to answer any questions I may have had. After the sale he was very helpful in explaining all aspects of the vehicle. I will continue purchasing any other vehicles from this dealership because of the highly qualified
Personal that work there. I commend the ownership for having the highly qualified personal the have in place
The way service should be. - Michael Levendusky
The service was outstanding! From the first phone call to picking my vehicle up. My truck was fixed and back to me quickly. I was given a rental car while mine was being serviced so I didn't need to miss work. The invoice was less than I expected. The service department was courteous and accommodating. What else can you ask for? Service the way it should be.
Great dealer - Johnny 1500
Very modern store with outstanding people, I love this dealership. Went there to look for a new car and was really impressed with the treatment.
Excellent Service Department - ketoctin
I have all our vehicles serviced here including our 97 Honda Civic. No issues/problems ever. Started bring my vehicles here with the purchase of our 2004 Ranger that now has 225,000 miles on it.
Great experience! - Greenctandj
Jason and JC both did a great job of taking care of us and getting us the best deal possible. We never felt pressured and had every question answered professionally and quickly. Would recommend them and the dealership to family and friends.
Buyer - Dah
I bought a car from Charlie years ago and he was good about the follow-up after we purchased it, and when I found he was still selling cars I requested him to buy another car from him, Charlie is still a man of great character and sticks to his word and I would recommend him to anyone.
excellant - S. Fantaye
Excellent process throughout, easy to deal with, great price, easy transaction, wonderful sales associate, very friendly, Said Sheibani was very helpful and patient and found the truck we were looking for!!! AA++
Wonderful! - Stephanie Cannon
I had a great experience getting my car serviced at this dealership. The General Manager was fantastic at making sure the experience made me happy and that the issues with the car were taken care of. The service was very friendly and they knew what they were doing. Thank you for a great experience. If you need to get a new car or get your Ford/Lincoln serviced this is the dealership I would go to. They are remarkable.
Everything was Awesome!! - WNelson
Everyone was so helpful and took good care of me. The best experience i cold have asked for. Looking forward to purchasing another new car from them.
Amy Cooke is the best! - MKcarbuyer
I am late in posting this review, but would like to express my thanks to Battlefield Ford, and especially Amy Cooke. After about 18 months of research and shopping dealerships, I purchased a 2017 Mustang Premium. The car is excellent and I highly recommend it. I shopped quite a few Ford dealerships in the area, and after visiting Battlefield, I wish I had started there. Amy was extremely knowledgeable, low pressure, and allowed me to take my time comparing models and options. Having purchased a number of cars in the past, I have a lot to compare this experience to and it is definitely one of the best. I feel that I walked out with a very good deal, the car I want, and as important, a dealership that I would, and plan to, visit again for both purchase and service. Thanks again Amy!
Accommodating attitude - Ozzy123
Ford Dealership at Waldorf has great customer service. Sales staff courteous and helpful. They may not have the lowest price and they make no such claim. However, no hidden fees, unforeseen charges exist. No hassle pricing something I like. They offer various options too. Meaning, vehicles comes with different packages. If certain futures such as sun roof is not for you, no need think how to pay extra for that vehicle. Waldorf Ford have exact same vehicle without sun roof, less price. This goes on. My experience was with ecoboost engine, cost about $1000 more then regular 3.6 L V6 engine. They had exact same car without ecoboost. I purchased it. I cannot tell you enough to deal with a dealership that you do not have to worry about over paying for something or missing out on something.
Rude and Pathetic - aaroncrisp1788
David Vincent, the sales manager, is a liar and a jerk. Please buy your car from any other dealership on the planet. I have never been so offended in my entire life!
Service department disappointment - Mrs. A.
I purchased my car with Century Ford of Mt Airy and had all of the service performed at Century Ford. Two issues recently came up and had my car in with Century Ford service department for 3 weeks and claimed they fixed my car. Three weeks later, my car started up with the same two issues that Century Ford claimed they fixed. I returned my car for the second time and they stated "they couldn't find anything wrong with my car". I was told two different stories from the Service representative and then the Service Manager within two days. They have lost a loyal customer due to them not willing to try and work with me and fix my car but just say that they couldn't find anything wrong with the car. I hope they will treat other customers with better service and courtesy then what I was given.
Great experience purchasing a pre-owned Mustang on-line. - Ohio Mustang customer
In buying a Mustang on-line from Ohio, trust and confidence were critical in my decision to purchase a car sight unseen. Crouse Ford delivered on both factors in working with Brady Crouse both via email and phone. He was responsive to my inquiries and worked with me on his personal cell phone when not at the dealership. All his commitments and condition of the car were met. I am very happy with the Mustang since delivery in Ohio. Even though we have not met in person, I got the feel of a "family" dealership. Customer service was as good as it could have been from a long distance purchase. This was my first on-line car purchase. I was concerned and nervous. Crouse Ford with a Certified Pre-Owned Mustang and a representative like Brady Crouse made this a great experience that I would recommend to anyone.