Andy is Amazing - Lenammartin
I recently came to this dealership to purchase a used Mercedes Benz from Andy. He was very informative and educated on the overall process. He kept me abreast each step in the sales process. His positive and genuine demeanor made this an exemplary experience. I am confident that I would not have received a better quality car for the price or better customer service at any other dealership. Ellie in the finance department was also very knowledgeable and helpful. Thanks Andy and Ellie!!
Excellent Service, - Linda P
Richard was very accommodating. He is very professional and his customer service skills outstanding. I would recommend this dealership for your service, they care about their customers.
Top Reviewed Specialists At This Dealership
General Sales Manager
Purchase from afar... - Dinger6
Was not able to get my local Land Rover dealer to secure the Range Rover we were looking for. Opened up Autotrader and was able to locate the Rover we wanted. I sent a request to the dealership via Autotrader and quickly got a response from KZ who took over from there to get the Rover purchased and shipped from Virginia to Michigan in just a few days!! The Rover arrived via covered trailer and was exactly as described and transported with great care. Thanks KZ!!
Compared to other Land Rover dealership it is much better - Land Rover!
First advice, treat customer like your customer who are spending time and money and they deserve attention. Second if you have employee policy make sure you write it down and display it. Don’t insult customer if you come in their photo click accidentally saying delete the picture. We don’t care for any salesperson picture but excited about our car. And last but the least, business people should be friendly, we understand no one want to work past 6 pm but when you sign up for job like this you should be patient.
Cheryl did a wonderful job making us feel special after buying such a wonderful car. Appreciated it.
I am into sales and never let my customer feel bad. Having said that overall it is good experience and if abovesaid things are taken care would definitely recommend my friends the Land Rover Bathesda!
Unfriendly Poor Customer service - John Doe 111
This is the most unfriendly and poorest customer service place I have ever been to I will never come Bach here again I would drive twice as long to go someware.