You can't get better than Colin!!! - tracilpeterson
I came to the dealership not even in the market for a car. Our car was in for service and we had a rental for a week, which I naturally fell in love with. I decided I loved it so much that I"d check out some of the other models and when I did so, Colin Unterkofler introduced me to the car I ended up buying. I not only love my new car, but I ad such an amazing experience working with Colin while purchasing it - he's friendly, down to earth, easy to chat with, and really cares about what your concerns and needs are when it comes to your vehicle so that you are sure to walk away with what you need. I never felt pressured into choosing a vehicle, and felt comfortable that I had seen all my options before making my decision. I walked away thrilled with my choice in both my vehicle and my salesman! I couldn't recommend either any more.
Genuine stellar service and attention to detail - JOE MARROCCO
An exceptional purchase at Land Rover West Columbia in every facet.
From my very exceptional and knowledgeable Sales Guide, Larry, and receptionist, Sharon,
to my service intervals that PJ and Kevin and Dallas readily perform, I would
highly recommend this team to someone that desires a highly informed
luxury vehicle purchase and follow up, after the purchase.too. These individuals in particular deliver
what they promised and make certain that my Land Rover Evoque is offering
me the driving experience that I expected. This team has exceeded my
expectations. My family's safety is imperative and PJ , Kevin, and Dallas offer
me that absolute peace of mind when driving my Evoque. Thank you.
Top Reviewed Specialists At This Dealership
General Sales Manager
Everything you expect from a car buying experience - CintronUSCG
I’d recently purchased a new Discovery using my financial institution car buying program at Land Rover Chantilly’s certified dealer.
KZ was able to address all my concerns and find my Discovery within minutes of walking in.
As an active duty military member I was given the attention needed from the Financial Department by going above and beyond and completing the required paperwork in order to register the vehicle in my home state of FL saving me additional $$$.
No haggling, No hesitation, No gimmicks.
Awesome Experience - Momof3
It was awesome working with Samantha! She was pleasant and easy to work with. She made sure we were happy with our choice and provided excellent customer service! I would definitely go back to work with her and the team at Jaguar/LandRover!
New Certified Car - RM
I read online reviews about this dealership and was confident that my experience would be anything short then exceptional. I fell in love with one of their pre-certified 2015 XF Jaguars. Upon arrival, the salesman (Ron Battle) was exceptional and took me for a test drive. After the test drive, I purchased the vehicle (same day). Although I wasn’t thrilled about paying the full asking/sticker price I was still pleased with my initial experience until 1 ½ months later! Shortly after purchasing this vehicle, I had to take it into my local Jaguar dealership for repairs. My newly certified car needed repairs for work that was considered “abnormal” (as described on my invoice), especially for a “newly certified and inspected car”. My rotors (i.e., rear rotors were blue), tires, brakes, alignment, sensors etc. all needed repairs/replacement despite me purchasing the car a month earlier. After receiving the diagnosis, I immediately called this dealership. I talked with the Sales Manager and then Manager Mike King. I followed up with an email to this dealership which included the full diagnosis from my local Jaguar dealership. I even took it a step further and started talking to others within the automotive industry. Everyone that I talked with including my local dealership informed me that a newly certified and inspected car should not have had these issues. I made countless calls to Mike King and received limited help. date, I haven’t received a solid response on the root cause or even an offer to reimburse me for the repairs. I honestly now beginning to think that I was taken advantage of because I was a woman. Needless to say, I’m still stuck with a “newly certified car” that may need additional repairs in the future. I rarely write reviews but I felt the need to share my experience in hopes of saving another customer time, money and frustration. Although certain things may be out of the dealerships control (although I don’t think this to be my case) they should value their customers. My word of advice is that the dealership should take pride in their name, reputation, and value their customers which means making things right. As a customer, take my advice and go elsewhere.