Excellent service - Dahlia
Am happy to have bought 3 Mazda vehicle from this company. The employees have been exceptional in providing effective and efficient service to me acquiring my vehicle.
Top Reviewed Specialists At This Dealership
Sales & Leasing Consultant
Sales and Leasing Consultant
Great service rendered - Betibup
Staffs warm and friendly; very professional and well trained. Ambience is cool; clients won't feel cooped up while waiting for the job to get done. Fast and reliable service. Will definitely recommend!
Pre-Owned Product Specialist
Mazda Product Specialist
In and Out Mazda 6 Grand Touring Purchase - stevenljacobs
Tonya Mickey and the rest of the Sales Team took great care of me and the purchase of my New Mazda 6 Grand Touring Vehicle. Tonya was knowledgeable and technically proficient in Mazda vehicles and accessories. Everyone was courteous and professional. I was in and out in a couple hours! Great Job! Not 5 Stars only because of the price of the vehicle.
Sales and Leasing Specialist
Great first car buying experience - Advisor Dad
I went with my daughter for her first new car buying experience. Atef linked me up with Leo as our Sales guy, and Leo couldn't have been any more professional and knowledgeable. He was not a high-pressure sales guy at all, and that's exactly what we wanted. Atef was also very nice and introduced us to Eddie, and said that if there was anything that we needed, just catch any of the three of them and they'd take care of us. Leo did a wonderful job of listening to what my daughter wanted and did a great job of demonstrating the various features of the vehicle, prior to us taking it out for a test drive. Overall, a painless experience for such a large purchase in a young person's life. I would highly recommend Leo to anyone looking to check out a Mazda product.
Great Customer Service. Friendly. Quick and Thorough. - Used Mazda Owner
Out of all of my experiences with dealerships, the most positive one was with Brown's Alexandria Mazda. The staff there were very friendly, as well as professional, including my sales person Brandon. He made my car purchasing experience very stress free and easy. I would definitely recommend this dealership to anyone in the market of buying a car!
Great Used Car Shopping Experience - argusarms
I have been shopping for a car for my son. During this process, I've been to at least 15 car dealers. This dealer has by far been the best to deal with. The salesman was very professional, and not pushy at all. The manager actually took me for a test drive when the salesman was busy the second time I came in. Hopefully I will end up buying a car here.
Jimmy made my car buying experience very positive! - Nathan
Jimmy was extremely helpful during my car buying experience. There was only one Mazda 3 Sport hatchback with the exterior and interior combination that I wanted in the area. Jimmy drove to PA himself to pick up the car I wanted a brought it back to the dealership. Jimmy was very friendly and helped me get a good price.
First impressions - Justagurl
My experience with this dealership has by far surpassed any other encounters with others. I was apprehensive at first by changing my brand of vehicle, but after walking through the door and being greeted by your friendly and helpful staff, I was instantly put at ease. I’m looking forward to being a valued customer for many years to come.
A No BS Buying Experience - Synackfin
I recently purchased my CX-5 from Gaithersburg Mazda, It was a seamless experience and I worked with Jake. I agreed on the numbers before driving the hour and a half. Arriving and reviewed the numbers, agreed, signed, smiled, left with my car, smiled some more. Aggressive pricing and No hassles. That's as good as it gets in business transactions.
Go Anywhere Else - Oblvn
This dealership was by far the worst buying and service experience ever! My check engine light in my Forester came on less than 2 weeks after purchase. The sales person pretty much was like "sorry about you're luck". I had to become irate to get anywhere. They changed the sensor-light came on again. I had to go somewhere else to get it fixed and they told me they get messed up vehicles from this place all the time. Went for an oil change since I bought the service package. They broke a lug and insisted I pay for it. My husband informed me this is not abnormal occurance. The service manager said my husband was either a liar or stupid. He was gonna let me leave with my wheel in dangerous condition. A mechanic had to come out and argue that it was dangerous for me to leave like that and I could be in a fatal car accident because of it. Service manager was fine with me leaving like that! Took it to the dealership that fixed the check engine light and they said it was ridiculous that they broke the lug and wouldn't just fix it. They broke it so they should have taken care of it.
Not Helpful at all - clahdz17
I purchased a Mazda 3 from Rosenthal, now that it is Priority they do not want to honor my complimentary oil changes. When I bought my Mazda I went with Rosenthal because of the offer of the lifetime complimentary oil changes and safety inspections. This was the main reason why I purchased my car from the dealership. I contacted the other Rosenthals dealerships in the area and now they are saying the Mazda Nissan was not part of Rosenthal they just used the name, so they will not honor anything. I have the paperwork to show this to both companies but they are just ignoring me. I now would not trust neither Rosenthal nor Priority at all.
Both service and sales are the worst I've ever dealt with. - jimsrod
I can't say one positive thing about this place. I have bought and sold at least 20 cars and I don't mind wheeling and dealing. I was shopping for a new Mazda 6 and they would not budge on the sticker price and my car's trade in offer was a slap in the face. They wouldn't budge on the top or bottom end. Then they berated me by implying that I was stupid for thinking they should give me a better deal. I went to a competitor after I laughed in their face and the same brand new car cost me $5,000 less. The other dealer gave me $3,000 off the price of the Mazda 6 and gave me $2,000 more for my trade in. NEVER AGAIN WILL I STEP FOOT IN MALLOY !!!
I previously had a 2003 Mazda 6 and had to take it to Malloy on numerous occasions for service under warranty. I won't even go into how inept their service department is. The front brakes took 3 visits for them to repair and that occurred even after I told them the fix was to power bleed the brakes when I first took it in. When they finally did as I suggested ... BOOM ... it was finally fixed. They'd call me at other times to say a repair was completed. I'd check before I left the dealership and "NO" the repair had still not been done. I would actually bypass the service reps and go straight into the service manager yet I still had the same results. NO WAY WOULD I EVER RECOMMEND MALLOY !!! I can't see how this place is still in business.
Was held for 2 hours with no deal,and was told I would... - steaminginpa
Was held for 2 hours with no deal,and was told I would never get a new Mazda for the money I wanted to spend. Nice customer service right?
Went to another dealer about 20 minutes East and drove off in less than 1 hour with a new Mazda 3.
I will not go back to Sharrett Mazda to even look.
I do my homework on prices,and decide what I want to spend for the type of car,and model trim. I will not burst my budget just for a car that will loose around $8000 as soon as you leave the lot.
People buy with your head!!
Look past the shiny vehicle you DON'T need and think!!!
Avoid buyers remorse,because you will learn what it is.
All the while being a slave to that car you just bought.
They did not have much to pick from unless you wanted to buy all the bells/whistles.
If you buy there you just payed WAY too much GUARANTEED.
I laugh at their deceptive adds on the radio.