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Jessica McGuffin
Jessica McGuffin at Mitchell Chrysler Dodge Jeep Ram

Jessica McGuffin

Service Coordinator

Mitchell Chrysler Dodge Jeep Ram

6501 Boll Weevil Cir
Enterprise, AL 36330

4.9
55 Reviews
4.9

55 Reviews

55 Reviews of Jessica McGuffin

March 21, 2024

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I waited for over two months for parts due to them being on back order. I understand the dealership can’t foresee these problems or expedite the process. Once my parts were in, Kiaira did a great job keepin More

by tidefisher
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kiaira Nash, Brent Bailey

Mar 22, 2024

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for your patience and understanding during the wait for your parts. We sincerely apologize for any inconvenience caused by the delay. We're grateful for your recognition that unforeseen circumstances can sometimes lead to back-ordered parts, and we appreciate your understanding in this matter. We're glad to hear that Kiaira provided you with great communication throughout the process. Keeping our customers informed and updated is a top priority for us, especially during challenging situations like this one. Your feedback helps us improve, and we're committed to providing even better service in the future. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing us for your automotive needs.

March 13, 2024

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They did a great job and were quick and courteous. I feel comfortable and confident bringing my Jeep to that location. More

by ericgalvan
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Recommend Dealer
Yes
Mar 15, 2024

Mitchell Chrysler Dodge Jeep Ram responded

Eric, Thank you so much for taking the time to share your experience! We're thrilled to hear that you were pleased with the service you received at our location. Providing quick and courteous service while ensuring our customers feel comfortable and confident is always our top priority. We appreciate your trust in us to take care of your Jeep, and we look forward to serving you again in the future!

March 12, 2024

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I took my 2013 jeep grand Cherokee in for a recall. I asked them to change the oil at the same time and I left my vehicle there for the day. When I got back that afternoon they had not change the oil. More

by auntsonyad
Recommend Dealer
Yes

March 11, 2024

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Kiara is a joy to work with. I feel like she really wants to help me get my Jeep repaired correctly and back on the road as quickly as possible. More

by marksw0
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Recommend Dealer
Yes
Mar 11, 2024

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for your fantastic review! We're delighted to hear that Kiara provided you with exceptional service and went above and beyond to assist you with your Jeep repair. Kiara is truly dedicated to ensuring our customers receive the best possible care, and we're thrilled that her efforts made a positive impact on your experience. We'll be sure to pass along your kind words to her. If you ever need assistance in the future or have any questions, don't hesitate to reach out. We appreciate your support and look forward to serving you again whenever you need us.

March 08, 2024

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Great job as always! Thankful for such a dedicated and knowledgeable group of employees. We appreciate you all. More

by elizstewart30
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Recommend Dealer
Yes
Mar 09, 2024

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for your kind words and for taking the time to leave us a five-star review! We are thrilled to hear that you had a great experience with us once again. Our team takes great pride in delivering dedicated and knowledgeable service to all our customers. Your appreciation means a lot to us and it serves as a motivation to continue providing top-notch service every day. If you ever need assistance in the future, please don't hesitate to reach out. We're always here to help!

March 07, 2024

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Top notch service from this dealership nothing but a great experience so far working with this dealership! More

by Tim L
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Recommend Dealer
Yes
Mar 08, 2024

Mitchell Chrysler Dodge Jeep Ram responded

Tim, Thank you for taking the time to rate our dealership five stars and leave us a kind review! We're happy to hear that you've had such a positive experience with us. Providing top-notch service is always our goal, and we're delighted that we could make your experience with our dealership a great one. We appreciate your business and look forward to serving you again in the future!

March 06, 2024

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I’ve had my vehicles serviced here for many years. Kiaira is the best! Will return again More

by redkaw1700
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Recommend Dealer
Yes
Mar 07, 2024

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for being a loyal customer and for entrusting us with your vehicle servicing over the years! We're delighted to hear that Kiaira has consistently provided you with top-notch service. Your kind words mean a lot to us, and we're looking forward to welcoming you back for your future service needs. If you ever need anything, please don't hesitate to reach out!

March 06, 2024

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Nice professional, friendly and helpful folks. Service manager is also friendly and helpful. Roy was very informative and took the time to help me understand your processes during a service visit More

by g.b.hall.gh
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Recommend Dealer
Yes

Other Employees Tagged: Kiaira Nash, Dave Marshall, Roy Daniels , Cory

Mar 07, 2024

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for your kind words and for choosing us for your service needs! We're thrilled to hear that our team provided you with a nice, professional, and friendly experience. We'll be sure to pass along your compliments to Roy and Cory. Should you decide to trade later on, we'd be more than happy to assist you. Please don't hesitate to reach out if there's anything else we can help with in the future.

March 04, 2024

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Service was amazing, thank you so much for the great service. I have purchased two vehicles from there More

by juan.johnson50
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Recommend Dealer
Yes
Mar 05, 2024

Mitchell Chrysler Dodge Jeep Ram responded

Juan, Thank you so much for your kind review and words! We're delighted to hear that you had an amazing experience with us. It's been our pleasure assisting you with not just one, but two vehicle purchases! We truly appreciate your trust and loyalty. If there's anything else we can do for you, please don't hesitate to reach out.

March 03, 2024

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Great to deal with. Excellent job servicing our vehicles. Fast service and great communication throughout the process. More

by abc123
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Recommend Dealer
Yes

Other Employees Tagged: Brent Bailey, Roy Daniels , Lewis Martin

Mar 04, 2024

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with us and that we could provide excellent service for your vehicles. Speed and communication are key, and we're delighted to have met your expectations. We appreciate your trust in us!

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