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Mark Castleman
Mark Castleman at Larry H. Miller Hyundai Peoria

Mark Castleman

Service Advisor

Larry H. Miller Hyundai Peoria

8425 W. Bell Road
Peoria, AZ 85382

4.6
174 Reviews

BIRTH PLACE: AZ PREVIOUS OCCUPATION: PARTS MANAGER HOBBIES: WORKING ON MY TRUCKS FAVORITE THING ABOUT WORKING AT HYUNDAI PEORIA: THE EMPLOYEE'S FAVORITE MOVIE(S): DON'T REALLY WATCH MOVIES

Dealership Experience

6 yrs, 5 mos

Industry Experience

15 yrs, 5 mos

Languages Spoken

English English

4.6

174 Reviews

174 Reviews of Mark Castleman

July 14, 2022

Dealership Rating
Employee Rating

Found the problem right away fixed it! Should of gone there first 👍🏻 Thank you for keeping us posted More

by e.waltrodger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 14, 2022

Larry H. Miller Hyundai Peoria responded

Thank you for taking the time to leave us a review. Our team was happy to have been efficient and gotten the services your vehicle needed. Please let us know if there is anything else we can do for you in the future. - Rick Trinkl, General Manager

July 09, 2022

Dealership Rating
Employee Rating

I had an appointment for some routine maintenance and they were ready for me when I showed up. My contact person was pleasant and helpful. As I expected, working with a dealer, they found $600 worth of w More

by Newintown
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 11, 2022

Larry H. Miller Hyundai Peoria responded

Thank you for leaving us a review. We are glad to have provided a helpful and courteous service experience. If you have any questions or concerns about your diagnosis please feel free to reach out and speak to me directly. - Rick Trinkl, General Manager

July 09, 2022

Dealership Rating
Employee Rating

Larry Miller Huundai did this warranty repair. Fuel pump replacement. They were able to fit us in in a reasonable amount of time. Provide a Lift back home. Repair had be left overnight, which wa More

by Robert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 11, 2022

Larry H. Miller Hyundai Peoria responded

Thank you for taking the time to leave a review. It was our pleasure to have given you an efficient and knowledgeable service visit and to provide you with a ride home. I will make sure to give them the recognition they deserve. If there is anything else we can do for you let us know. - Rick Trinkl, General Manager

July 01, 2022

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Employee Rating

I was very satisfied with the service. Everyone was great. Mark was off ,so Amanda was the service adviser. More

by cobatha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Amanda Neitzel Mark was off

Jul 01, 2022

Larry H. Miller Hyundai Peoria responded

Thank you for your great recommendation! Mark and Amanda were more than happy to assist you during your time with our service department. We hope you will continue to come to see us in the future! - Rick Trinkl, General Manager

June 26, 2022

Dealership Rating
Employee Rating

I use Larry H Miller service for all of our family vehicles and have for the past 15 years. LHM is an ethical, reliable and professional organization that stands behind their product and service. More

by rudi240z
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dirk Dunham

Jun 27, 2022

Larry H. Miller Hyundai Peoria responded

Thank you for your great review! We are happy to have provided a reliable and professional service experience. Have a great day and come back to see us if you need anything else. - Rick Trinkl, General Manager

June 24, 2022

Dealership Rating
Employee Rating

30K service went off without a hitch. Mark is a caring professional and it is a pleasure to be his customer. More

by cvzorro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 24, 2022

Larry H. Miller Hyundai Peoria responded

Thank you for bringing in your vehicle. Our team was happy to have been able to provide your vehicle with the service it needed. We really appreciate your review and hope to see you again soon. - Rick Trinkl, General Manager

June 18, 2022

Dealership Rating
Employee Rating

I've been coming to this dealership for quite a few years and am always happy with the service and the advisors I have had over the years. Everyone is always friendly and ready to please. A special shout out More

by ccable1946
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 20, 2022

Larry H. Miller Hyundai Peoria responded

Thank you for that great review! Our team was happy to take care of you and your vehicle. If there’s anything else that we can do for you, just let us know! We hope to work with you again in the future! - Rick Trinkl, General Manager

June 16, 2022

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Employee Rating

Dirk moved to Florida to be close to his family. We only went to Dirk when our Tucson's needed servicing. We became family... It was time for my Tucson to be serviced and Mark did an "Outstanding" More

by terry.jarrell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dirk Dunham

Jun 16, 2022

Larry H. Miller Hyundai Peoria responded

Thank you for taking the time to review us! I will make sure they get the recognition they deserve. It was our pleasure to provide the service your vehicle needed. Come back again soon if there's anything we can assist you with. - Rick Trinkl, General Manager

June 15, 2022

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Employee Rating

It was ok coz I had to leave the dealership to wait for several hours as I was told that the repair would take all day but it didn’t, Mark called me back after about 3 hours and said the car was ready, so More

by Rowena
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jun 16, 2022

Larry H. Miller Hyundai Peoria responded

Thank you for taking the time to leave us a review. Our team always strives to give a 5 star experience. Please let us know if there is anything we could have done to improve your visit. We hope to hear from you soon! - Rick Trinkl, General Manager

June 10, 2022

Dealership Rating
Employee Rating

Brought out car in for service last weekend and Mark Castleman is always super helpful and has our best interest at heart. Amazing customer service as always. More

by Jaytho000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 10, 2022

Larry H. Miller Hyundai Peoria responded

Thank you for taking the time to review us. It was our pleasure to have provided you with the great customer service you deserve. If there is anything else you need please let us know. - Rick Trinkl, General Manager

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