Mark is best service advisor.
Listens and explains things I don’t understand. Good service
Listens and explains things I don’t understand. Good service
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by angelmerlyn45
Service Price Transparency
Jul 04, 2024 -
Larry H. Miller Hyundai Peoria responded
Greetings,
Thank you for taking the time to provide your valuable feedback about your experience at LARRY H. MILLER OF PEORIA.
If you have any further needs, please call me at 623-815-4581 or email me at VGIBBONI@ASBURYAUTO.COM
Thank you,
Victoria Gibboni
Customer Relations Manager
623-815-4581
vgibboni@asburyauto.com
Larry H. Miller Hyundai/Genesis Peoria
www.larrymillerhyundai.com
www.larrymillergenesis.com
8425 W. Bell Rd.
Peoria, AZ 85382
This dealership is fantastic Dustin is my service advisor
for my Hyundai palisade 2021 He has always been very professional helps me in any way he can and it's very on time
for my Hyundai palisade 2021 He has always been very professional helps me in any way he can and it's very on time
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by steviep
Service Price Transparency
Jul 02, 2024 -
Larry H. Miller Hyundai Peoria responded
Greetings,
Thank you for taking the time to provide your valuable feedback about your experience at LARRY H. MILLER OF PEORIA.
If you have any further needs, please call me at 623-815-4581 or email me at VGIBBONI@ASBURYAUTO.COM
Thank you,
Victoria Gibboni
Customer Relations Manager
623-815-4581
vgibboni@asburyauto.com
Larry H. Miller Hyundai/Genesis Peoria
www.larrymillerhyundai.com
www.larrymillergenesis.com
8425 W. Bell Rd.
Peoria, AZ 85382
I found my experience with this dealership great.
Mark answered all my questions and was very professional. My car was fixed in a timely manner, I would highly recommend this dealership to friends an
Mark answered all my questions and was very professional. My car was fixed in a timely manner, I would highly recommend this dealership to friends and family.
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by crystalsrock59
Service Price Transparency
May 24, 2024 -
Larry H. Miller Hyundai Peoria responded
Thank you for taking the time to provide your valuable feedback about your experience at LARRY H. MILLER OF PEORIA.
If you have any further needs, please call me at 623-815-4581 or email me at VGIBBONI@ASBURYAUTO.COM
**Please do not "Reply" to this email, but use the phone number or email address directly above**
Thank you,
Victoria Gibboni
Customer Relations Manager
623-815-4581
vgibboni@asburyauto.com
Larry H. Miller Hyundai/Genesis Peoria
www.larrymillerhyundai.com
www.larrymillergenesis.com
8425 W. Bell Rd.
Peoria, AZ 85382
Moved from nor cal.
.. Lhm serviced with a smile . Bought 2 vehicles this yr. Tops!
.. Lhm serviced with a smile . Bought 2 vehicles this yr. Tops!
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by mcguirekevinj
Everything went very well, they cleaned the car at the
end, took the right amount of time, waiting area was very accommodative.
end, took the right amount of time, waiting area was very accommodative.
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by WilliamBeasley 2
Service Price Transparency
Jul 02, 2024 -
Larry H. Miller Hyundai Peoria responded
Greetings,
Thank you for taking the time to provide your valuable feedback about your experience at LARRY H. MILLER OF PEORIA.
If you have any further needs, please call me at 623-815-4581 or email me at VGIBBONI@ASBURYAUTO.COM
Thank you,
Victoria Gibboni
Customer Relations Manager
623-815-4581
vgibboni@asburyauto.com
Larry H. Miller Hyundai/Genesis Peoria
www.larrymillerhyundai.com
www.larrymillergenesis.com
8425 W. Bell Rd.
Peoria, AZ 85382
Jul 08, 2024 -
Larry H. Miller Hyundai Peoria responded
Greetings,Thank you for taking the time to provide your valuable feedback about your experience at LARRY H. MILLER OF PEORIA.If you have any further needs, please call me at 623-815-4581 or email me at VGIBBONI@ASBURYAUTO.COMThank you,Victoria GibboniCustomer Relations Manager623-815-4581vgibboni@asburyauto.comLarry H. Miller Hyundai/Genesis Peoriawww.larrymillerhyundai.comwww.larrymillergenesis.com8425 W. Bell Rd.Peoria, AZ 85382
Dealership is clean and the staff are friendly.
They have a nice waiting area where you can relax and have a coffee while waiting for your car.
They have a nice waiting area where you can relax and have a coffee while waiting for your car.
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by bklynca
Service Price Transparency
Jul 02, 2024 -
Larry H. Miller Hyundai Peoria responded
Greetings,
Thank you for taking the time to provide your valuable feedback about your experience at LARRY H. MILLER OF PEORIA.
If you have any further needs, please call me at 623-815-4581 or email me at VGIBBONI@ASBURYAUTO.COM
Thank you,
Victoria Gibboni
Customer Relations Manager
623-815-4581
vgibboni@asburyauto.com
Larry H. Miller Hyundai/Genesis Peoria
www.larrymillerhyundai.com
www.larrymillergenesis.com
8425 W. Bell Rd.
Peoria, AZ 85382
On a Monday, I scheduled an appointment online, for the
following Thursday, to have 3 recalls addressed. I made sure to let the service department know I would be waiting at the dealership. When I arrived,
following Thursday, to have 3 recalls addressed. I made sure to let the service department know I would be waiting at the dealership. When I arrived, I was given a number to text, so as to be able to keep track of the real-time status of my cars repair work. After an hour and a half, I texted the number to get the status, and was shocked to see that my status was still at the “arrival” stage. I texted Mark and asked what was going on? He replied, “He’s working on it, and should be done soon. After checking the status several more times, it still read, arrival stage. An hour and twenty minutes after being told my car was almost done, I was notified my car was ready. As I was handed my keys, I was then informed, “We couldn’t fix your trunk latch because we have to order a part. You’ll have to come back when we have the part.” As I was got in my car, I checked the status as I had 5 minutes earlier. Suddenly: inspection, service, final touches, and ready for pickup have all been checked off. I left Larry Miller with the following questions:
1. Why would a service department schedule an appointment with me 3 days in advance to fix a recall, and then not have the parts necessary to complete repairs?
2. How about letting me know in advance you weren’t going to have the car part so I could reschedule a day when all the work could be completed at once?
3. Where’s the apology for not being able to complete a repair that’s been scheduled, due to your incompetence?
4. Why tout a text message system to let customers know the status of their car, if you’re not going to keep the status up-to-date?
I was asked to leave a review, and I hope some improvements in service are addressed.
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by Troutchugger
May 04, 2024 -
Larry H. Miller Hyundai Peoria responded
It sounds like you had a frustrating experience at the dealership, and I'm sorry to hear about the inconvenience you faced. It's understandable that you have questions and concerns about the service provided. I will address these issues with our team to prevent this from happening in the future. If there's anything specific we can do to address your concerns or assist you further, please don't hesitate to contact me directly. We appreciate your feedback and hope to have the opportunity to regain your trust in the future. - Justin Mauer, General Manager, (480) 887-8450
Great service experience with Mark.
The pricing was fair and repairs were done quickly. I like the addition of the service notifications because I was able to determine what services we
The pricing was fair and repairs were done quickly. I like the addition of the service notifications because I was able to determine what services were best for my situation
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by jennifer s
Jul 03, 2024 -
Larry H. Miller Hyundai Peoria responded
Greetings,
Thank you for taking the time to provide your valuable feedback about your experience at LARRY H. MILLER OF PEORIA.
If you have any further needs, please call me at 623-815-4581 or email me at VGIBBONI@ASBURYAUTO.COM
Thank you,
Victoria Gibboni
Customer Relations Manager
623-815-4581
vgibboni@asburyauto.com
Larry H. Miller Hyundai/Genesis Peoria
www.larrymillerhyundai.com
www.larrymillergenesis.com
8425 W. Bell Rd.
Peoria, AZ 85382
Jul 08, 2024 -
Larry H. Miller Hyundai Peoria responded
Greetings,Thank you for taking the time to provide your valuable feedback about your experience at LARRY H. MILLER OF PEORIA.If you have any further needs, please call me at 623-815-4581 or email me at VGIBBONI@ASBURYAUTO.COMThank you,Victoria GibboniCustomer Relations Manager623-815-4581vgibboni@asburyauto.comLarry H. Miller Hyundai/Genesis Peoriawww.larrymillerhyundai.comwww.larrymillergenesis.com8425 W. Bell Rd.Peoria, AZ 85382
The dealership is first class from the cleanliness to the
comfortable customer waiting room. The staff is very friendly and professional. This is now my go to dealer.
comfortable customer waiting room. The staff is very friendly and professional. This is now my go to dealer.
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by Bob.m
Service Price Transparency
Jul 03, 2024 -
Larry H. Miller Hyundai Peoria responded
Greetings,
Thank you for taking the time to provide your valuable feedback about your experience at LARRY H. MILLER OF PEORIA.
If you have any further needs, please call me at 623-815-4581 or email me at VGIBBONI@ASBURYAUTO.COM
Thank you,
Victoria Gibboni
Customer Relations Manager
623-815-4581
vgibboni@asburyauto.com
Larry H. Miller Hyundai/Genesis Peoria
www.larrymillerhyundai.com
www.larrymillergenesis.com
8425 W. Bell Rd.
Peoria, AZ 85382
Jul 08, 2024 -
Larry H. Miller Hyundai Peoria responded
Greetings,Thank you for taking the time to provide your valuable feedback about your experience at LARRY H. MILLER OF PEORIA.If you have any further needs, please call me at 623-815-4581 or email me at VGIBBONI@ASBURYAUTO.COMThank you,Victoria GibboniCustomer Relations Manager623-815-4581vgibboni@asburyauto.comLarry H. Miller Hyundai/Genesis Peoriawww.larrymillerhyundai.comwww.larrymillergenesis.com8425 W. Bell Rd.Peoria, AZ 85382
Service went well!
Was fixed and car back soon after parts arrived. Mark very up on this as I'm a senior stranded with no car.
Was fixed and car back soon after parts arrived. Mark very up on this as I'm a senior stranded with no car.
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by chocolateplse
Service Price Transparency
Jul 03, 2024 -
Larry H. Miller Hyundai Peoria responded
Greetings,
Thank you for taking the time to provide your valuable feedback about your experience at LARRY H. MILLER OF PEORIA.
If you have any further needs, please call me at 623-815-4581 or email me at VGIBBONI@ASBURYAUTO.COM
Thank you,
Victoria Gibboni
Customer Relations Manager
623-815-4581
vgibboni@asburyauto.com
Larry H. Miller Hyundai/Genesis Peoria
www.larrymillerhyundai.com
www.larrymillergenesis.com
8425 W. Bell Rd.
Peoria, AZ 85382
Jul 08, 2024 -
Larry H. Miller Hyundai Peoria responded
Greetings,Thank you for taking the time to provide your valuable feedback about your experience at LARRY H. MILLER OF PEORIA.If you have any further needs, please call me at 623-815-4581 or email me at VGIBBONI@ASBURYAUTO.COMThank you,Victoria GibboniCustomer Relations Manager623-815-4581vgibboni@asburyauto.comLarry H. Miller Hyundai/Genesis Peoriawww.larrymillerhyundai.comwww.larrymillergenesis.com8425 W. Bell Rd.Peoria, AZ 85382
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