Aaron Angel

Good price. Excellent inventory of Jeeps Susan was awesome. Negotiated price was very good. This is our 4 vehicle from Moore. Excellent inventory of Jeeps Susan was awesome. Negotiated price was very good. This is our 4 vehicle from Moore. More

by epompa1956 Verified Customer Verified Customer

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Our 3rd Jeep from Moore and always a pleasant experience. Will be back for our 4th in the future. Will be back for our 4th in the future. More

by periandbarry Verified Customer Verified Customer

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Worst service we have ever had with a dealership. Could not get the service rep (Angel) to follow up or return phone calls about a warranty issue. The service manager was just as bad. We now take all Could not get the service rep (Angel) to follow up or return phone calls about a warranty issue. The service manager was just as bad. We now take all of our business to Chapman Jeep because they consistently give 5 star service! More

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Dylan Savey was a fantastic help. He was professional, thorough and listened to our every wish to ensure we got the exact car that met our needs. Our overall experience was a 10 out o He was professional, thorough and listened to our every wish to ensure we got the exact car that met our needs. Our overall experience was a 10 out of 10 thanks to Dylan!!! Very impressed. More

by SHGRUBER Verified Customer Verified Customer

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I wish we would have gotten the type of service these other views are mentioning. Unfortunately they treated my boyfriend and me with not an ounce of urgency or value. My boyfriend brought his Jeep in to other views are mentioning. Unfortunately they treated my boyfriend and me with not an ounce of urgency or value. My boyfriend brought his Jeep in to have a routine service, but turned to find out there were other issues. Issues that were covered under warranty that expired two weeks prior. We asked if there could be any exception because previous Jeep dealerships had kept pushing it off. Now, we know this current dealership shouldn’t have to fix other’s mistakes but it’s the way they dealt with the situation that was truly upsetting. Again we asked if there could be some exception or discount. Keep in mind my boyfriend dropped off his car late June/early July 2021. He got his car back on December 17, 2021 only after he requested for it back. We would go weeks without hearing from anyone on any status. Anytime he would call it would always be the same response: “Oh, we’re still waiting for response from higher-ups.” But this was the same response every month. Countless times they said they’d call my boyfriend back on a certain day, but they didn’t. They didn’t miss following up with him by one or two days, no they would just not call him back at all until he reached out to them. Sadly, a lot of this poor communication experience came from their service director, Dustin Shepard. Every time we called we would get his voicemail or secretary. We tried emailing him numerous times, but maybe got one reply back. My boyfriend even went down to the dealership. He spoke with a couple gentlemen and asked to speak to Dustin. They walked to the back offices and came back with the same answer that he was in a meeting. My boyfriend was there for almost 2 hours and Dustin couldn’t even bother to greet him after stringing us along for months! Also, keep in mind they haven’t even gotten to the original reason we brought the car in to be serviced. We were still waiting on an answer about the warranty. Additionally, all these months we had to rely on one car - putting way more mileage, wear and tear, gas on this one car! We expressed this at the end of August but they didn’t care - no offer for compensation or anything. They could drag their feet and not pay any mind to how it was affecting us. The lack of urgency and care was incredibly disappointing. My boyfriend finally gave up and wanted to explore selling it which was advised to him by Dustin. They said they would give him a quote. We waited forever to get a quote and never got one. We finally decided to just take the car back with no service being done on it. But when we went to pick it up the battery was dead! Did they offer to replace it? Nope. They seemed happier to get rid of us if anything. Honestly this experience would just have been better if they told us they were unable to honor the warranty right away instead of dragging their feet for six months. Or even just a follow up call every other week just to show we were still a priority and that they actually cared. After all these reviews they can’t even bother to contact us to provide us some type of goodwill gesture. If you value your time and want to feel like you matter as a customer, do not take your business to this dealership. More

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The service and care for us in buying our new car has been 5 stars. It just fell short with the tech problems on the cars monitoring system when our car was not setup properly and had to go back to the d been 5 stars. It just fell short with the tech problems on the cars monitoring system when our car was not setup properly and had to go back to the dealership to get it fixed. We also had problems with the service guy telling us they didn’t have loaner car available and didn’t put any effort to resolve the issue. Thanks to Sue’s amazing work and customer service she got us taken care of with the loaner car and expedited support to get us taken care of. More

by EDDY.EDENS Verified Customer Verified Customer

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Great experience shopping for a new jeep at Moore! Aaron has been an amazing service manager for years so I was already confident they would take care of me. Megan handled my truecar internet inquiry and wa has been an amazing service manager for years so I was already confident they would take care of me. Megan handled my truecar internet inquiry and was super friendly, Brian Davis was the ultimate sales rep and really focused on what I was looking for. Troy Miller took extra time explaining all the financials and also gave me some great tips on adventures for my new jeep. Thank you everyone, I love the new ride!! More

by PCUTAH Verified Customer Verified Customer

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This was a very easy-going deal and the people were super friendly. I never felt pressured like a lot of other dealerships. Everyone took time to explain what was going on. I highly recommend them. friendly. I never felt pressured like a lot of other dealerships. Everyone took time to explain what was going on. I highly recommend them. More

by smarshall440 Verified Customer Verified Customer

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The driver Hugh was awesome..he the one who was able to have me talk to Rick about hetting a car.I really didn't think I could get one because of my credit ane no money down.I should have done this three m have me talk to Rick about hetting a car.I really didn't think I could get one because of my credit ane no money down.I should have done this three months ago..I could have saved about four grand I put into my Chrysler 200. More

by papabecky59 Verified Customer Verified Customer

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Recent Grand Cherokee Purchase I was getting by 2013 Jeep serviced at Moore - My service advisor suggested I speak with Jay Johnson if I was interested in a New Vehicle. Jay was ve I was getting by 2013 Jeep serviced at Moore - My service advisor suggested I speak with Jay Johnson if I was interested in a New Vehicle. Jay was very helpful and pleasant to deal with. I told Jay what I wanted and he was able to find the right Jeep for my needs - negotiating the price was a little challenging, but ultimately was able to live with the deal. All went smooth, and was able to take my new car home in just a couple hours. More

by jlambiase Verified Customer Verified Customer

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