Aaron Warner | Page 19

Purchase new Q3 After an extensive review of SUV's for Deb, we decided the new Q3 was the vehicle my wife preferred most. We worked through the specific options we wa After an extensive review of SUV's for Deb, we decided the new Q3 was the vehicle my wife preferred most. We worked through the specific options we wanted and created a letter that I shared across many Audi dealers in the region. As we had very specific desires, and Q3's are a bit scarce (especially 2020's), it was not an easy task to find a match. Anwar and the team at O'Daniel were one of only a couple dealers that responded with reasonable cars matching our request. He / they found not only 1 but in the tight supply chain found a second even closer to our wishes when the first one was sold before we could lock it in. They all went above and beyond in my opinion to make sure we got the right car. There was great timely feedback and updates throughout the process. I truly felt there was a desire to meet our needs rather than just make a sale of something close. Purchasing a new car can be quite daunting. Anwar made it a pleasurable experiencing well worth the 3 hour drive up to O'Daniel. In a world of waning customer service I could not find a better example of how someone should be treated. Thanks to all. Kind regards, Jim & Debbie More

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Traded in a leased vehicle for a new audi lease. I was shopping to get a different vehicle. I had a audi firecracker red A5 coupe and really liked it. Had a lot of good comments on it everywhere I I was shopping to get a different vehicle. I had a audi firecracker red A5 coupe and really liked it. Had a lot of good comments on it everywhere I went. My lease was going to be up in Feb.2020. I traveled to Dayton and looked and drove many cars on a weekend. Lexus, audi, hondas, cadillacs. Found an audi Q5 that drove the best of all of em. Dayton never had my color I thought I liked so they located one up North. And priced it out to me as a trade in lease. Well I was between a rock and stone. Never had an SUV before and had to swallow my youth years and get out of my coupe. Grand baby due tomorrow. Did not think I wanted to challenge myself to getting child out of car seat in back of coupe. So SUV it was. Traveled 1 hr. 45 minutes one way to Ft. wayne dealer and saw my color of Q5. Price was better than Dayton and the people were outstanding. Paper work went smooth. They just got a repeat Audi customer. My 3rd Audi. 3 days later I traveled with my friend to Beavercreek and she got herself a cadillac. I am so glad I did not get a cadillac. The service just to get paperwork done. Took us 3 hours just on the paperwork. Terrible service. I am glad I went with the Audi dealer in Ft. Wayne. More

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Very efficient and professional. Zach Filipiak was very professional and effecient. He didn't waste our time as he showed us the two models we were interested in and provided details Zach Filipiak was very professional and effecient. He didn't waste our time as he showed us the two models we were interested in and provided details on each model. He also did a good job of following up with us on any information we asked for. When we went through the details of the Q8 he was thorough and knowledgeable. When we drove the car off the lot we had a good understanding of the Q8. Overall, a very positive experience. Zach did an effective and professional job in selling us the Q8. Aaron Warner also provided good information and provided us with further information on the dealership and Audi specifically including service information. Thanks for a good experience. Lynn Brooks More

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Will return for next vehicle I recently purchased a used Audi Q5 from O'Daniel Automotive and could not have asked for a better experience. Dale made sure I got the best used veh I recently purchased a used Audi Q5 from O'Daniel Automotive and could not have asked for a better experience. Dale made sure I got the best used vehicle on the lot, and at a price I was happy with. Amazing customer service, and Melissa in the finance department made the details of the process painless. They were patient with me in the process and did not pressure me in my decision. When I returned for some clean up work a week later and there was a small mistake on some body work, they immediately went above and beyond to correct the error and make sure I was 100% satisfied. It was a pleasure to work with everyone on the team, and I will not hesitate to return the next time I am looking for a vehicle. More

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Purchase a new vehicle The entire customer experience was excellent. From the first contact via the internet (Katie) to the sales rep (Samantha) and her manager (Aaron). I The entire customer experience was excellent. From the first contact via the internet (Katie) to the sales rep (Samantha) and her manager (Aaron). I drove to ODaniel from Grand Rapids, MI. They were very welcoming, informative and accommodating to a costumer with a vehicle to trade-in and as well as being from out of state where the licensing can be tricky. I love my new Audi and would highly recommend ODaniel as the dealership of choice. More

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The way a car buying experience shoud be The car i sought to purchase was rare, in fact there were 3 available for sale nationwide at my time of purchase. Anwar was fantastic, straight forwa The car i sought to purchase was rare, in fact there were 3 available for sale nationwide at my time of purchase. Anwar was fantastic, straight forward and responded immediately to all my questions and concerns. His efforts made the overall experience enjoyable, which is a word rarely used to discribe a car buying experience. He disclosed every minor imperfection up front so that when i traveled the 800 miles to the dealership i would not be disappointed. The agreed price was great. I left there happy. Anwar even took the time to do the little things like pre-program my home address into the nav to make my long drive home a little easier. More

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Conveniently met my automotive Needs and wants. O'daniel even replaced my tires since there was a unrepareable leak in one since it's 4WD. even replaced my tires since there was a unrepareable leak in one since it's 4WD. More

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Great Experience Everyone was very helpful with the purchase of my new vehicle! Did a great job explaining all the features and made sure all my questions were answere Everyone was very helpful with the purchase of my new vehicle! Did a great job explaining all the features and made sure all my questions were answered. Thank you again for such a great experience! More

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Smooth and Easy Just purchased a new vehicle from this dealership and as always the service level was stellar. We met for a requirements gathering then the sales tea Just purchased a new vehicle from this dealership and as always the service level was stellar. We met for a requirements gathering then the sales team set out to match my requirements. Geoff, worked super fast and found me an appropriate vehicle. Most of the documentation was completed via email as I'm over 2 hours away from the dealership and we set a date for delivery. Everything was organized and ready to go. Finance Manager did great even though he wasn't the regular person handling that department. Great Job to All! More

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Professional I had an overall professional and great experience with all staff at Audi I would personally recommend someone purchasing their vehicle from O'Danie I had an overall professional and great experience with all staff at Audi I would personally recommend someone purchasing their vehicle from O'Daniel and contacting Dale Ehlerding. More

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