I just loved the whole crew Luis, Abbie, Ghulam, David, Bryan, even the new guy Peter was awesome. Usual buying a car is nerve wracking, scary, and just not fun. This gang made that absolutely untrue.
I was in the Marine Corps for 8 years and have a rough character shield, always up. From Abbie's amazing greeting at the door, to meeting David and Luis, right off the bat was calming and had an instant "I'm at ease" feeling. It's hard to break down my safety wall I always put up but this crew did that within the first 5 minutes.
The whole experience was amazing and fun. I loved every minute. I will hold this moment in my life forever and always with high regard and care.
"Purchase of used truck"
I found the truck on their website went in and saw the truck and bought it that day. No haggling at all. They offered 250.00 for a military discount which I felt was pretty low but it was something. Abbie was my sales person and she was great. Easiest car buying experience I’ve ever had. Thanks Abbie
The staff of the membership worked really well with us. We had specific needs for our vehicle. We chose a Jeep Cherokee. The dealership did not have exactly what we needed on the lot but they searched in New England for what we needed. They were able to find it and negotiated to bring it to us. It took a little time but we didn't have an urgent need so we just stayed patient while they worked through some difficult negotiations. They were able to bring us our car. Unfortunately, there was a paint chip on the car but the dealership again worked hard to repair the damage and deliver us a perfectly working vehicle. There was only one issue in the whole process that I wish had been a little better. I thought that I might like a green vehicle but there wasn't one on the lot. The photograph in the Jeep brochure was not an accurate photo of the color. I grant that it is difficult to print colors accurately and the printed color was not so attractive. After we completed the negotiations for the cranberry color, I happened to see a brand new Jeep Cherokee in green and I LOVED the green. But it was too late to change it. The cranberry color will be fine but I wish it were green. One final note, the 2 people we worked with primarily were really really helpful. The salesperson, Abbie Butler, contacted us often to update us on the process of finding the vehicle and getting it to North Attleboro and then repairing the paint chip. She really worked hard and worked well as a sales person. The other person was Blake Gardner. He was the one who had to find the vehicle and approve the transfer and fix the paint chip. Again, he worked really well to make this whole deal come together. It is not easy to buy a new car. But I was happy with this experience. Thank you.
"Easy, educational, satisfied and Welcoming!"
Easy quick very satisfying. Pleased with the service. Felt special and welcomed! Answered all my questions. Made me feel comfortable! Thank You, Abby I would send family and friends to this dealership for sure!
"Easy to buy a new Jeep. "
Very easy to buy a new Jeep. They gave me a great price for my 2015 Jeep. Took a little time because of the color I wanted, but when I saw it....I’m glad I picked that color.
"Simple, straightforward experience "
From answering questions through delivery, the team at First was helpful, attentive and open about the buying process. Great selection of vehicles too. Very happy with my experience!
I turned in my lease and bought a new Jeep Grand Cherokee altitude. It was a very easy process and everyone was very helpful and friendly.
"Good experience and would go back again. "
The service was great. Did not feel pressured into buying something we didn’t want. Abbie was helpful, found what we wanted and made it happen.
"Extremely pleased with Abbie’s help! "
Buying a car is stressful, but having a wonderful salesperson that is accommodating, understanding and extremely patient while maintaining a positive attitude and a willingness to assist in every way possible made the experience much better. Abbie Butler made our day today, she is a asset to your team and we could not be happier.
"Excellent customer service"
Abbie our sales woman was great. She was very knowledgeable and not pushy. We will be definitively going back for our next car. Great place!!