Great experience from the moment I walked in the front door, the staff made me feel welcome. Everyone was friendly, attentive [a lot of smiles]. My sales person was Abid Khan, who was extremely helpful and knowledgable. I have never owned a Subaru before so I had a lot of questions and Abid answered every one of them. I never felt pressured or felt like I was being pushed towards a particular vehicle. We dealt with Anthony Mazany for financing who was a pleasure to work with. Did not try to sell us anything we could not afford - I should mention that I was shopping with a limited budget and both Abid and Anthony were great and kept this in mind the entire time. Would I recommend this dealership - definitely - I would be happy to take any and all of my family to this dealership.
Thanks for an awesome experience!!
"Perfect Home for an Authentic Experience!"
Overall I had a great experience. I told him that I already have a better offer from Evanston Subaru for a Crosstrek Model and he agree to lower the car's price to match the other offer. Was nice to meet you Mr Kahn.
"Knowledgeable & Professional "
Everyone I worked with at Gerald Subaru in Naperville has been extremely knowledgeable, professional and straight forward. I worked closely with Ehab Aref on my purchase. He clearly highlighted the cars build, features, etc. overall I had a good experience and I would buy from this dealer again.
"First rate experience"
The when sales process from start to finish was very easy. The sales team listened, answered, and did not apply pressure tactics to make a sale. I would highly recommend this team and dealer.
"No pressure, great staff, very knowledgeable salespersons"
- JD 006
Gerald Naperville Subaru gave us competitive pricing and spent the right amount of time with us explaining the numerous features of the Crosstrek. The sales staff did not pressure us to buy, and were very courteous and knowledgeable about their vehicles. We worked with two salespersons there, John Rose and Abid Khan, who were both exceptional. We would recommend this dealership to anyone looking to purchase a Subaru.
My wife and I had a thoroughly satisfactory buying experience at Gerald Subaru. The facility was modern, bright and open. Marie was very helpful in providing information before the initial dealership visit and with follow-up requests. The sales staff we worked with, Abid Kahn initially, followed by Russ Harris, were professional, personal, friendly; the both explained the process and answered all of our questions. We were very comfortable working with Tony in the Finance office. We left the dealership with a new vehicle, satisfied with both the deal and the experience. I would recommend the dealership to anyone I know in the market for a Subaru.
"Best Auto Dealership Experience "
Abid Khan and Tim Murray were very helpful throughout the process of my wife and I purchasing our new car. Both were courteous, knowledgeable, answered all of our questions and did not pressure us in any way. Mr. Khan made us feel comfortable from the start and Mr. Murray skillfully walked us through the paperwork. We would happily work with both gentlemen again! Thanks to both of you!
Carol and Mike
They really worked hard for our business. Very professional and a wonderful experience. Thank you for finding the car that we wanted in the color we were set on. Abid was fantastic. Tony was so easy to work with to end the night. Thank you again!
"My First Subaru"
- Lady J
I've driven many cars before, but never once considered driving a Subaru. I'm so glad I did!! I purchased a 2019 Forester Sport. LOVE, LOVE LOVE this vehicle. I was looking for the space to hold my bike as well as I was keen on the safety features. The drive and the handling of this vehicle is amazing. It's comfortable and most of all I feel safe. Will this be my last Subaru?? ABSOLUTELY NOT
I appreciated the fact that I did not feel overwhelmed or pressured by my salesperson Abid. I took my time making the decision and he allowed me to come back with others to view and test drive the vehicle until I was satisfied...I even brought my bike to make sure it fits. Great experience. Just hate the long process it takes to get in and out of the dealership. I arrived at 1 PM and didn't leave until almost 6PM
"2019 Subaru Forester"
Gerald Subaru has access to a test track which gives a customer the chance to focus on the vehicle’s performance instead of trying to divide attention between the car and surrounding traffic. The sales associate who helped us was knowledgeable and did not apply high pressure sales’ tactics. The overall atmosphere of the dealership was friendly and low key.