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Vandergriff Chevrolet

Arlington, TX

4.4
711 Reviews

1200 Interstate 20 West

Arlington, TX

76017

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711 Reviews of Vandergriff Chevrolet

April 25, 2024

The advertisement was a bait and switch. I went to look at a truck they advertised for a certain price. Once there they added on $3600 in "options". A waste of time More

by noname
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Jay
April 24, 2024

Marco was excellent, went to test drive a vehicle that I saw online, I was out the door with the price I wanted in just a couple of hours. Everyone was kind and professional. More

by Masonholloway96
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco
Apr 25, 2024 -

Vandergriff Chevrolet responded

We're thrilled to hear you had such a fantastic experience at our dealership! Thank you for taking the time to leave this wonderful review. It sounds like Marco was a rockstar – helping you test drive the vehicle you saw online and getting you out the door with your desired price in just a couple of hours! That's exactly the kind of efficient and customer-focused service we strive to provide. We'll be sure to pass on your kind words to Marco. We're also glad to hear everyone you interacted with was kind and professional. Creating a welcoming and positive environment is important to us. Congratulations on your new car, and thank you for choosing Vandergriff Chevrolet!

April 15, 2024

Great communication and very easy to work with. I was in a hurry and they made the transaction as easy as possible. More

by Sean
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Beth Acosta
Apr 16, 2024 -

Vandergriff Chevrolet responded

We're delighted to hear you found our communication great and the process easy to navigate! Understanding your needs and making things efficient is a priority for us, especially when you're in a hurry. Thank you for choosing us, and we're glad we could help!

March 21, 2024

They setup an appointment and force you to visit their office without checking the inventory and after waste of time and round trip cost simply respond its just sold out few hours ago. The appointment was More

by abu_thalha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Greg Lewis
Mar 25, 2024 -

Vandergriff Chevrolet responded

Hi Abu Thalha, we're sorry to hear about your experience. We apologize for any inconvenience caused by the miscommunication regarding the inventory status. We will work on improving our appointment scheduling process to avoid similar situations in the future. Thank you for bringing this to our attention.

March 09, 2024

Don,t believe what price is on internet, called to price car out the door total. And they tacked on $4000 for certification. VERY Deceptive !, quality dealership doesn’t do this. Be Aware! More

by jdan98
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Used car Manager
Mar 13, 2024 -

Vandergriff Chevrolet responded

Hi there, we apologize for any confusion regarding our pricing. Our certification process ensures the quality and reliability of our vehicles, but we understand your concerns. We strive for transparency and will work to make our pricing more clear in the future. Thank you for your feedback.

February 10, 2024

DECEPTIVE ADVERTISING - borderline bait and switch! Car was advertised online for a certain price only to find out they tacked on an additional $3000+ dealer add ons. Wasted an entire day driving fro More

by Rob
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Sami
Feb 14, 2024 -

Vandergriff Chevrolet responded

Hi Rob, thank you for sharing your feedback. We apologize for any confusion caused by our pricing. We strive for transparency and will review our advertising practices to ensure a better experience for our customers. If there's anything else we can assist you with, please let us know.

January 18, 2024

First time in this dealership and honestly I would see myself buying from them again in the near future. Everyone was friendly and made our whole buying experience a great one ! Would recommend doing busi More

by Jrcantu95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alicia Esquivel
Jan 22, 2024 -

Vandergriff Chevrolet responded

Hi there, Thank you for y our review, We are to happy to hear our team provided you with excellent service. We appreciate your recommendation. We strive to provide great purchasing experiences. Thank you for your kind words and patronage. We hope to see you again for all of your auto needs.

January 15, 2024

Went to test drive a used car we saw online for a decent price. I was a bit concerned due to a few red flags early in the process. First, they started asking about expected payments and credit score right o More

by WallyDog
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Hyde
Jan 17, 2024 -

Vandergriff Chevrolet responded

Hi there, Thank you for your kind review. We are so happy to hear Alex provided you with excellent service. We appreciate your patronage and hope you return for all things auto.

January 08, 2024

Helpful, friendly staff who worked with us to make sure we could get a deal done within our budget More

by ta4122
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily Boss, Emily D'Adam
Jan 17, 2024 -

Vandergriff Chevrolet responded

Hi there, Thank you for your review. We are happy to hear our team provided you with excellent service. We appreciate your patronage and hope to see you again.

December 30, 2023

Had to wait 45 minutes, so I left and went to Friendly Chevrolet. Wouldn't been bad, but no one came and told me anything. Signed me in and not another word. More

by Crossb3813
Recommend Dealer
No
Employees Worked With
Jay Morales
Jan 17, 2024 -

Vandergriff Chevrolet responded

Hi there, Thank you for your feedback. We are sorry for the wait and that we did not perform up to our standards. We will address this internally so that this does not happen again.

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