"Helpful and Patient"
I had a great experience with Kevon. He was very enthusiastic, patient and understandable. He tried his best to find me a great car that fit my budget. if you are coming here ask for him.
Bob Alvine runs an excellent shop and employs quality people. Everyone makes an effort to provide personalized service and provide answers to all questions. Expansion of the dealership is underway.
- Very Happy!
My experience was entirely fabulous made even more so because of my salesperson, Sean Gadan. He was thoroughly knowledgeable about the Foresters I test drove and the Crosstrek that I purchased.
Beyond that, he was fully engaged in me, and I developed a sense of trust and confidence in him.
I see many Subarus in Branford and in parking lots. Every person I've asked if they like their Subaru
and all have answered, "Love it!"
"Our 2nd Subaru from Premier"
Because of a great buying experience in 2012 and their excellent service department, we came back to Premier Subaru for our latest car purchase (our 4th Forester in 20 years). The staff members we worked with were fantastic—courteous, knowledgeable, professional, and friendly. We highly recommend Premier Subaru!
"Quick and friendly service at a good price"
Nadine was friendly and helpful and she provided very quick service. The quoted price was right at Kelly Blue Book with the internet discount, so not much negotiation was necessary.
"Great buying experience"
I bought a 2018 Outback on special order with an expected delivery wait of between 6 to 12 weeks. At nine weeks the car showed up and Nadine Mezzano (sales representative) called and gave me the good news. Apparently, the original sales rep was no longer at Premier Subaru and Nadine was now handling the account.
From our first conversation to me driving off the lot, Nadine was attentive, responsive to my needs, and knowledgeable about the process. I was especially impressed when we went over my new purchase where she took me through the operation and controls of my Outback. Having had some experience with my wife’s recently purchased Impreza I was amazed by how much more she taught me. I really appreciated that. There was never a rush to “get it over with”.
Overall, I was very happy that everybody that I dealt with at the dealership made my already happy new car experience even more pleasant, thanks to Nadine and also Adam Arsenault (business manager). I’ve told my friends to keep this dealership, and Nadine, in mind for their next auto purchase.
P.S. My wife bought a 2017 Impreza early this year and we had the same friendly interactions then. Since then she’s had to bring in her car for routine service and all is going well. I anticipate my service experience here will be just as good.
"Very positive experience"
I was traveling from Waterbury to look at a used Acura MDX ... Premier was easy to find and right off I 95 . I was greeted warmly and had the opportunity to sit down and chat with Will one of the managers as well as Nadine ...my sales representative . All of my questions were answered in a professional and timely manner . I was happy that I had chosen Premier Subaru .
"Fast & easy"
I had come on this past Friday just to get an idea of what was available & also to test drive a few of the different models. Sean was great & very helpful. I said I wanted to go through Costco Auto program he knew that they were a Costco dealership. I was able to get the discount & they called Costco for me! There was going to be a snag for when I could pick up my new car because of transportation & when I told Sean that, transportation was provided! Very pleased with the whole process
"My First Subaru Purchase with Nadine 10/12/17"
Nadine was the salesperson who sold me my 2017 Subaru Crosstrek. She is a tech guru and an incredibly knowledgeable sales associate. There wasn't one thing I asked that she didn't have the answer for. She treated me exactly how I wanted to be treated. She is excellent at her job and seems to love it. It was an absolute pleasure to work with her. You get the feeling she would go above and beyond for you the minute she starts working with you.
Adam worked on the final transaction and the paperwork, he was also outstanding, friendly and very knowledgeable. He made the time fly by and wasn't pushy at all, he explained the process and extras so I understood everything.
Not to leave out Margarita, she was very pleasant to work with and kept in touch with me by phone and email. She was great to work with too.
I am very glad I chose Premier Subaru for my first experience with Subaru.
Richard Santillo 10/12/17
"Love my Subaru"
My last Subaru was ten years old and in such good shape I handed down to my grandson. I bought that one from Premier in Branford as well as this one. They are friendly, no pressure and are willing to work with you and your budget. Michael has contacted me several times since my purchase to confirm I am satisfied. Over all, a very pleasant experience and I would recommend Premier to everyone.
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