Adam Hargrove
Service Advisor
Franklin Chrysler Dodge Jeep Ram
1124 Murfreesboro Rd
Franklin, TN 37064
11 Reviews
Write a Review11 Reviews of Adam Hargrove
May 18, 2023
Car sales experience was fine. The issue is the service department and how they handle customers. Do you enjoy taking your car to the service department to wait ALL DAY to be tol The issue is the service department and how they handle customers. Do you enjoy taking your car to the service department to wait ALL DAY to be told "sorry the part wasn't in stock" when they knew what the issue was up front? Do you enjoy having your Chrysler product recalled multiple times? Do you like calling the dealer for a recall with the engine light on and being told "Earliest I can get you in is in 2 months. Does that work?" If you reply no, they will offer "You can drop the car off indefinitely and we will try to look at it earlier." If you say "Can I get a loaner?" They will laugh in your face and say of course not. If you like this things, then this is the dealership for you. I will never buy another car from this dealer though. More
Other Employees Tagged: Michael Pollard, Dylan Watkins, Carl Perry, Dalton Johnson, Daniella Forcelli, Jay Watters, Josh Sanders , Terrance Dunlap
November 02, 2022
The experience at Franklin CDJR exceeded my expectations from a customer experience perspective. I received excellent care and timelines. from a customer experience perspective. I received excellent care and timelines. More
Other Employees Tagged: Dalton Johnson , Seth Jacobs
October 27, 2022
Adam in the service dept was extremely helpful and made it and all around wonderful experience. it and all around wonderful experience. More
Other Employees Tagged: Joe Brooks
September 27, 2022
Staff was phenomenal! Service was great! Adam was very professional and accommodating throughout my Service contact. Service was great! Adam was very professional and accommodating throughout my Service contact. More
Other Employees Tagged: Daniella Forcelli
July 11, 2022
Adam was very professional and honest. I did not have an appointment, but he worked his magic and got me in/out in a mannerable time! I did not have an appointment, but he worked his magic and got me in/out in a mannerable time! More
Other Employees Tagged: Henry Echagile
June 07, 2022
The staff at FDJR are always friendly and helpful. I visited for a walk in oil change, and they immediately greeted me and got me in/out in a short time frame. I visited for a walk in oil change, and they immediately greeted me and got me in/out in a short time frame. More
Other Employees Tagged: Michael Pollard