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Adam Smith
Adam Smith at Herb Chambers Ford of Braintree
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Adam Smith

Technician

Herb Chambers Ford of Braintree

75 Granite St
Braintree, MA 02184

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4.8
40 Reviews
4.8

40 Reviews

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40 Reviews of Adam Smith

March 30, 2024

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Employee Rating

My go to place for service and sales, everyone is so helpful. Thank you all. More

by Jennifersteen81jen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Williams, Nathaniel Gamble, Jessica Reed, Jay Larkin, Courtney Blundell, Drew Bailey, Jack Nguyen, Paul Martin

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Apr 01, 2024

Herb Chambers Ford of Braintree responded

We really appreciate you taking the time to leave Herb Chambers Ford of Braintree this awesome review, thank you!

February 17, 2024

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Employee Rating

Gentlemen and very helpful. Very knowledgeable and willing to answer any questions. Worthy of a raise in my opinion. More

by Paulhansen154@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Larkin, Drew Bailey, Jack Nguyen, Paul Martin

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Feb 19, 2024

Herb Chambers Ford of Braintree responded

We're glad to know you found our team at Herb Chambers Ford of Braintree helpful and knowledgeable. Your feedback is appreciated, and we'll make sure it gets passed along!

February 07, 2024

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Great service. Needed oil change and some recalls on my 2022 F150. Very polite and prompt personnel. Highly recommended More

by jmavec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Larkin, Drew Bailey, Jack Nguyen, Paul Martin

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Feb 08, 2024

Herb Chambers Ford of Braintree responded

We're glad to know you had a great experience with our service team at Herb Chambers Ford of Braintree! We appreciate your recommendation and look forward to assisting you in the future! Safe travels!

January 24, 2024

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Such as great customer service experience. Everything was solved immediately. Matthew J is the best More

by Christy R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Williams, Eric Digirolamo, Nathaniel Gamble, Jessica Reed, Jay Larkin, Courtney Blundell, Drew Bailey, Jack Nguyen, Paul Martin

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Jan 25, 2024

Herb Chambers Ford of Braintree responded

Thank you for the review, Christy! We're happy to hear Matthew took great care of you during your visit and we hope you won't hesitate to reach out if we can be of service again in the future. Take care! - The Herb Chambers Ford of Braintree Team

December 29, 2023

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I love Herb Chambers dealership! Very professional and very kind !!! Very quick and thorough!!! Enjoy it! More

by Gkibbee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Williams, Nathaniel Gamble, Jay Larkin, Drew Bailey, Jack Nguyen, Paul Martin

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Jan 03, 2024

Herb Chambers Ford of Braintree responded

Hi G Kibbee! We're so glad to know that you had a great experience at Herb Chambers Ford of Braintree! Thanks for the love and support, we appreciate it. Enjoy your ride!

December 29, 2023

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The general manager of this location is absolutely amazing. The finance department is great. The service department is okay too More

by Shamrocks14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lisa Chamberlain, Daniel O'Leary, Daniel Norian, Casey Metherall, Jessica Reed, Jay Larkin, Drew Bailey, Jack Nguyen, Paul Martin , Scott Lewis

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Jan 03, 2024

Herb Chambers Ford of Braintree responded

Hi Shamrocks! We're delighted to know that you had a great experience with our general manager and finance department at Herb Chambers Ford of Braintree. Thanks for the feedback on our service department as well, we appreciate it!

December 03, 2023

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Excellent customer service. Minimum wait time. Very skilled employees. Would recommend to my colleagues. Will go again More

by Mckeenmarine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Larkin, Drew Bailey, Jack Nguyen, Paul Martin

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Dec 05, 2023

Herb Chambers Ford of Braintree responded

Hi Mckeen! We're glad to know that you had an excellent experience with us at Herb Chambers Ford of Braintree! We appreciate your recommendation and look forward to serving you again in the future. Safe travels until then!

October 23, 2023

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Employee Rating

So far like other dealerships for service. Work done but then picking up vehicle I encountered that vehicle having starting problems More

by sullij
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Larkin, Drew Bailey, Jack Nguyen, Paul Martin

Helpful
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Oct 24, 2023

Herb Chambers Ford of Braintree responded

Thank you for the feedback. We're sorry to learn about the issues you encountered after your visit. Please reach out so we can look into this issue for you and ensure it gets resolved promptly. Respectfully, Scott Lewis - General Manager - slewis@herbchambers.com

October 11, 2023

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Employee Rating

Perfectly on everything good service good costumer service and the service was great also on time More

by ornelachris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Lewis, Eric Digirolamo, Mena Gad, Jessica Reed, Jay Larkin, Courtney Blundell, Drew Bailey, Jack Nguyen, Paul Martin

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Oct 11, 2023

Herb Chambers Ford of Braintree responded

We really appreciate you taking the time to leave Herb Chambers Ford of Braintree this awesome review, thank you!

September 25, 2023

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Absolutely the worst customer service I’ve ever had to deal with never again shop there More

by Pissed off
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Paul Martin , Lisa from sales

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Sep 26, 2023

Herb Chambers Ford of Braintree responded

We're sorry to hear that you feel this way and want to understand what happened. Please reach out so we can discuss how to improve. Thank you, Scott Lewis - General Manager - slewis@herbchambers.com

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