"Best car buying experience EVER in over 30yrs"
Working with Adam Starbuck was amazing he was extremely professional , patient, and not pushey at all... The dealership it’s self delivered world-class service and the bathrooms were extremely clean and modern... Adam went beyond the call of duty to assist me by staying late to accommodate my crazy work schedule.. If you are looking for a vehicle please set an appointment with Adam and he will not disappoint you..!! We will be back early next year to purchase a vehicle for the wife all because of Adam .. The finance manager Anthony Munoz was perfect also... Anthony was The best finance manager of all time . .If I owned a business I would hire Adam and Anthony Day one... if I owned a business our hire Adam and Anthony myself day one Thanks a Million Stevinson family
"Great service "
- I Lexus IS better
We drove 45 minutes to work with Adam at Stevinson Frederick . Adam was very accommodating and found me just the car I was looking for .
"Excellent Lexus Customer Experience with Adam Starbuck"
I bought a car from Colorado and I live in Florida. I found the exact car I wanted at Lexus of Frederick after doing a country-wide search. Adam Starbuck was my salesman. He was professional, extremely knowledgeable and helpful. Adam even called me on his day off. He truly understands the importance of the Lexus customer experience. He also arranged for transportation of my vehicle from Colorado to Florida. It has been a pleasure to work with Adam and I highly recommend him. He is an exemplary representative of the Lexus brand. I emailed Scott Mendelsohn (General Manager) to share my experience.
This is my 9th family Lexus and this is the best experience yet.
"Wonderful Experience thanks to Adam Starbuck"
- Amy & Michael
We are still amazed at the ease of our car-buying experience with Adam Starbuck at Stevinson. We were quickly shown the cars we were interested in, and in no time, we were headed home with our new car! We spent much more time at other dealers and we should have come to Adam first. He was helpful, knowledgeable, and most of all, professional. Thank you so much for going above and beyond!
Adam was very professional. Very happy with purchase and entire sales process, beginning to end. Would make drive up from Colorado Springs again to purchase again.
"Very Helpful Buying Experience"
I went in to look at a CRV I saw online and Adam very patiently waited while I looked over every part of the car and answered all of my questions. The purchase process was straightforward as well. I did not feel pressured in any way.
"Easy Buying Experience"
Always treats customers with utmost care and respect. Excellent customer service and salesmanship. Never felt uncomfortable, pressured, or that Salesman did not have time for my concerns. Have brought past Lexus cars into this dealership for on-going maintenance and have always been pleased with quality and care given. Highly recommend!
"Best car buying experience and great after care"
Adam Starbuck was great, start to finish. He took the time to show us vehicles and worked hard to get the deal done to our satisfaction. Very fast, no pressure.
We had small issue that we had to contact parts/service a couple days later. The GM, Scott, coordinated everything to help us get in and out quickly.
Audra, at the parts counter kept us occupied while service took care of the car. She was amazing; answered our questions and even helped us with a key issue we had.
Great dealership, great people, great everything
"Excellent customer service!"
Very knowledgeable staff. Extremely happy with our experience and will recommend this dealership to everyone. We will definitely be purchasing future vehicles from this dealership!
"Friendly & Knowledgeable "
All of the people we dealt with were very friendly, knowledgeable & professional. Chris was who we dealt with most, but we were impressed with the dealership.