Adela Serrata
Adela Serrata at Classic Chevrolet Sugar Land

Adela Serrata | Page 11

Internet Director

Classic Chevrolet Sugar Land

13115 Southwest Fwy
Sugar Land, TX 77478

4.3
470 Reviews
4.3

470 Reviews

Write a Review

470 Reviews of Adela Serrata

October 20, 2023

Dealership Rating
Employee Rating

They were good and professional. that all I have to offer every thing was good 👍 More

by jsmann412
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 23, 2023

Classic Chevrolet Sugar Land responded

We are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 20, 2023

Dealership Rating
Employee Rating

I had an appointment and got right in. Super quick and super easy. Thanks and I’ll be back. More

by RWLight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Drew Hoth, Veronica Busby , Irma Velasquez

Oct 23, 2023

Classic Chevrolet Sugar Land responded

Your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!

October 19, 2023

Dealership Rating
Employee Rating

Chris Hogan is the best and most reliable service advisor at this dealership. He gives the best customer service and care! More

by garcia, Maryanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Drew Hoth, Veronica Busby

Oct 21, 2023

Classic Chevrolet Sugar Land responded

We're pleased to know we have been able to exceed your expectations and really help you out! Thank you again for choosing Classic Elite Chevrolet Sugar Land and we hope to see you again.

October 18, 2023

Dealership Rating
Employee Rating

Was nervous at first but Omar and Elias made sure take care of me and my wife on picking our dream car thank you guys for all the help and getting us driving out in our new Tahoe that same day will defini More

by bryanrodriguez501
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Drew Hoth, Veronica Busby , Omar Khan five stars, Elias Safiti five stars , Mike Khaled five stars

Oct 21, 2023

Classic Chevrolet Sugar Land responded

Bryan, thanks for highlighting some of our staff who helped make this such a great experience! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We hope to see you soon!

October 17, 2023

Dealership Rating
Employee Rating

Very poor service! No communication whatsoever. They do not care about you or your needs at all! I will never be back here. More

by laceydowning8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Drew Hoth, Veronica Busby , Elias

Oct 20, 2023

Classic Chevrolet Sugar Land responded

We regret to hear that you had this experience with us. Please contact us at (281) 491-9000 when you have an opportunity, and we will be more than happy to try and turn your experience around.

October 17, 2023

Dealership Rating
Employee Rating

you need to stay far away from this dealership if youre thinking about buying or trading in. the xx that they try and pull reminds me of the old ownership, the onlything missing is the old guard shacks an More

by philgonzales79
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No

October 17, 2023

Dealership Rating
Employee Rating

Great service. Classic team worked together to provide us with exact car we wanted and smooth financing. More

by jasonpehl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Drew Hoth, Veronica Busby , Mohammad sadrulula

Oct 20, 2023

Classic Chevrolet Sugar Land responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Classic Elite Chevrolet Sugar Land! We are always more than happy to assist you if anything else comes up. Take care!

October 16, 2023

Dealership Rating
Employee Rating

Completed the service within the expected timeframe. Sanchez was off but John took great care of me! More

by dlmckinney0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Drew Hoth, Veronica Busby

Oct 19, 2023

Classic Chevrolet Sugar Land responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

October 16, 2023

Dealership Rating
Employee Rating

Classic Elite Chevrolet sugar land Management work very hard from start to finished to get me approve for a car. I had little hope but I was reassured that I going to leave there with a car and that expect More

by Shamanda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Drew Hoth, Veronica Busby , Marvin Bridgewater

Oct 19, 2023

Classic Chevrolet Sugar Land responded

Shamanda, thank you for your kind review; we are happy to pass along your comments to the team here at Classic Elite Chevrolet Sugar Land! We hope to be of service to you again in the future. Best wishes, Classic Elite Chevrolet Sugar Land

October 14, 2023

Dealership Rating
Employee Rating

Attempted a bait & switch. Layers of sales pitch deployed. Lengthy waiting in between the sales pitches of items I didn’t want. Passively aggressive. Only 53 miles left in the More

by rachelhoneyman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Drew Hoth, Veronica Busby

Oct 16, 2023

Classic Chevrolet Sugar Land responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (281) 491-9000 to discuss your concerns, as your satisfaction is of utmost importance to us.

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