Adela Serrata | Page 12

Wow! The gentleman that helped me went above and beyond. I am assistant teacher, needed a ride back to school. I was going to call Uber when he told me th The gentleman that helped me went above and beyond. I am assistant teacher, needed a ride back to school. I was going to call Uber when he told me that they do have a rental truck I was so happy. At first he told me courtesy transportation did not have any rental. It made my day so much easier. I always get great service with Chevrolet Elite of Sugarland. More

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Honest with me when I walked in, didn't try to hassle me how previous dealers have. Salesman was really great with me during the whole process. how previous dealers have. Salesman was really great with me during the whole process. More

by raul.hdz.1738 Verified Customer Verified Customer

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Hector Morfin, our salesman, should be the exact definition of superior customer service. From the moment he greeted us until the end of the purchasing process, Hector treated us like family. We are definition of superior customer service. From the moment he greeted us until the end of the purchasing process, Hector treated us like family. We are very satisfied with our purchase and highly recommend Classic Elite Sugarland for anyone that is looking to buy a vehicle. You can fully trust Classic and they will definetly get you the best deal possible!Thank you Hector, thank you Classic Elite Sugarland! More

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I am disappointed in the dealership recommendation to use STA Safe Tech to replace my windshield they did not provide the required recalibration of all my sensors as contracted to to and would STRONGLY recom STA Safe Tech to replace my windshield they did not provide the required recalibration of all my sensors as contracted to to and would STRONGLY recommend a review of this company before recommending them EVER again I ended up having to to get Classic Chevrolet to fix the issues these people did did not More

by pete38 Verified Customer Verified Customer

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I purchased a certified 2022 Silverado in September of 2023 with only 11k miles. I've had the truck for one month and it's back at a local dealer for repairs. Turns out repairs made on the vehicle in Ja 2023 with only 11k miles. I've had the truck for one month and it's back at a local dealer for repairs. Turns out repairs made on the vehicle in Jan of 2023 before I purchased the vehicle were made incorrectly and subsequently led to the parts failing again dn leaving me stranded with a gas leak road side. I have owned the vehicle for less than a month and now I'm told the parts are on back order with no eta on return. All because your dealership over torqued a fuel injecter. Thus I was sold a vehicle, a so called certified vehicle that was hardly that. It's created a massive inconvenience to me and my family. More

by andydavidcbs Verified Customer Verified Customer

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it was fast, easy going, people were polite, and they made prety a good job on my veicle. made prety a good job on my veicle. More

by andrespenzieri Verified Customer Verified Customer

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It was a pleasure working with the sales staff that assisted in the purchase of my new vehicle. assisted in the purchase of my new vehicle. More

by brichardson6 Verified Customer Verified Customer

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I had a fantastic experience with Classic Chevrolet. They made buying my car a breeze, and their service was top-notch. I'm excited about the possibility of future business with them and will definitely They made buying my car a breeze, and their service was top-notch. I'm excited about the possibility of future business with them and will definitely recommend them to my family and friends. More

by lexpaxton Verified Customer Verified Customer

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Expensive and still dislike that I had no choice on taking the warranty. Don't like having to travel 2.5 he's to get my oil changed to keep warranty. taking the warranty. Don't like having to travel 2.5 he's to get my oil changed to keep warranty. More

by Tx Verified Customer Verified Customer

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They deserve no stars but it wouldn't allow me to proceed without making a selection Terrible service. Didn't provide proper documentation or complete a task. Requested Management assistance, left message fo without making a selection Terrible service. Didn't provide proper documentation or complete a task. Requested Management assistance, left message for the Service Manager call back, and was not contacted. They kept my vehicle for longer than I wanted them too and made me delay for getting it back. Yet, this is the same dealership I purchased this vehicle from 4 yrs ago. Their level of care has significantly decreased. More

by fdungy7 Verified Customer Verified Customer

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