Adriano Pucci | Page 2

EXCELLENT EXPERIENCE with Arrigo Dodge Sawgrass! !! We were in the market for a 23 Challenger R/T after buying a 23 Challenger Scat pack from Arrigo Dodge West Palm the week before and Andrew the GM !! We were in the market for a 23 Challenger R/T after buying a 23 Challenger Scat pack from Arrigo Dodge West Palm the week before and Andrew the GM since he didn't have one with the equipment my wife wanted put me in contact with Adriano Pucci the Managing partner at the Sawgrass store. I was contacted by Adriano and after discussing the number we needed to close he called me shortly after hitting that number and we closed the deal. I was then put in touch with Giankarlo Serrano the Sales Mgr/VIP specialist that Adriano wanted to work with us to finalize the deal and schedule the delivery. I discussed the specifics with Giankarlo who was very focused on getting everything handled quickly and efficiently which he accomplished completely. I then spoke to Iala Konopcik in finance and she was able to get me approved in a timely manner to then book my flight to take delivery. I have never had the level of attentiveness and focus as I experienced with Giankarlo who made sure I was taken care of from start to finish and in the 35 plus years of buying over 75 vehicles the experience he provided was/is EXCEPTIONAL!!! I flew in on Easter Sunday and he made sure to keep in touch with me through the day to make sure everything went accordingly which it did as he put me with sales rep Raidel Delgado who made sure along with Iala that I was in and out within an hour given I had an 8 hour drive home. I was and am VERY IMPRESSED with all the care/focus that the TEAM showed at both stores making sure we were totally taken care of through the journeys on both deals. I will also say again Giankarlo has been AMAZING making sure I got home safely and following up with me to make sure we are completely satisfied which we are. He has gone above and beyond and is now part of our family!!! The two stores have AWESOME TEAMS and we will give them every opportunity on any of our future auto deals as well as family/friends we will refer!!! We HIGHLY REMCOMMEND that you give them the best deal you have to match/beat you will not be disappointed!!! More

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Chris Lowenthal was very patient from beginning to end. He was to showcase many vehicles and also get me into the car I wanted. The team Arrigo at sawgrass made this fun and successful. He was to showcase many vehicles and also get me into the car I wanted. The team Arrigo at sawgrass made this fun and successful. More

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chris Lowenthal my salesman was great. awesome dealer with food service nice staff nice nanager awesome dealer with food service nice staff nice nanager More

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My experience was nothing short of exceptional, thanks to the outstanding service provided by Chantelle Habersham. Chantelle went above and beyond to understand my needs and preferences. Her extensive know the outstanding service provided by Chantelle Habersham. Chantelle went above and beyond to understand my needs and preferences. Her extensive knowledge of the various models available made it easier for me to choose the right car. She never pressure me into making a decision. Once I chose my car, Chantelle made the purchasing process effortless. They took care of all the paperwork efficiently and explained each document thoroughly. Moreover Chantelle didn't just stop at the sale. she followed up with me after the purchase to make sure I was satisfied with my new car and offered assistance with any additional questions I may have. Also I want to thank the General Manager Adriano Pucci, that he also went above and beyond to make it possible to close the deal. He was transparent and honest with all the numbers. In Conclusion, the expertise, professionalism and general concern of their customer set her apart as an outstanding salesperson. If you are in the market for a new vehicle and want a stress-free and enjoyable experience, look no further than Arrigo CDJR Sawgrass and ask for Chantelle. You will not regret it. I will recommend it to all my friends that are looking for a new vehicle. More

by AS Verified Customer Verified Customer

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Milot Vancool is the best salesman. So knowledgeable and professional. He made my experience fantastic. Jose and Joe the sales managers were absolutely terrific. Great job, and of cours So knowledgeable and professional. He made my experience fantastic. Jose and Joe the sales managers were absolutely terrific. Great job, and of course Mr. Pucci was just wonderful. Thank you Arrigo you guys did great! More

by Richard Amberg Verified Customer Verified Customer

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I came to Arrigo Sawgrass Jeep to get a grand Cherokee Laredo altitude. This dealership is a gem. I don’t think people working there could be any nicer, maybe if they were my family. Our salesman, Milot V Laredo altitude. This dealership is a gem. I don’t think people working there could be any nicer, maybe if they were my family. Our salesman, Milot Vancool, was so patient, kind, accommodating, and most of all hospitable. Milot knows his stuff. I asked him a question and he had the answer. Milo is a top gun! I would recommend this dealership to anybody looking for a car, truck, or SUV. The sales manager, Jose was absolutely incredible. Then they brought us into finance. The finance person; Eddie Lockhart was incredibly thorough. He explained throughly the 40 documents we had to sign. No games of bait and switch. Eddie is a pro. Joe another sales manager couldn’t have been more helpful. Several times, Mr. Pucci - Head of the operation. He came to check on us to make sure we are having a good experience We got the deal we wanted, and there was no hidden fees or charges. Oh yeah , they gave me a nice welcome to the family car kit just as a thank you. Class act. More

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Excellent work, excellent team, they did an amazing job and did it within a reasonable time! and did it within a reasonable time! More

by nario1189 Verified Customer Verified Customer

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I wanted to express my gratitude for the exceptional service provided by Scott and Mitra, the Sales and Finance Directors, respectively, at your dealership. Their expertise and dedication made the purch service provided by Scott and Mitra, the Sales and Finance Directors, respectively, at your dealership. Their expertise and dedication made the purchase of my wife's dream car, the Lexus GX460, a seamless and stress-free experience. Scott's adeptness in sales and Mitra's financial acumen were evident throughout the process. They provided personalized assistance digitally, addressing every detail promptly and efficiently. Their professionalism and commitment to customer satisfaction exceeded our expectations. Thanks to Scott and Mitra, my wife is now the proud owner of her dream car. Their exemplary service reflects positively on your dealership, and I am confident they are invaluable assets to your team. Please convey my sincere appreciation to Scott and Mitra for their outstanding contributions. We look forward to continuing our relationship with your dealership for future automotive needs. More

by jonathon.d.wright Verified Customer Verified Customer

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Ashley in service is the best. Chris Lowenthal and Larry is also great A + A + Chris Lowenthal and Larry is also great A + A + More

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I worked with Chris Lowenthal today. He was very nice and very patient with me. I never felt the pressure of being at an auto dealer. Thanks Chris! He was very nice and very patient with me. I never felt the pressure of being at an auto dealer. Thanks Chris! More

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