Ahmed Assaad | Page 3

The service department (Abel) was awesome! He has great customer service, and explained everything very well! He has great customer service, and explained everything very well! More

by mpineda1 Verified Customer Verified Customer

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Everyone was very kind and helpful. I set up a test drive for Sunday, and by Tuesday I had my new truck! I set up a test drive for Sunday, and by Tuesday I had my new truck! More

by tdheyes Verified Customer Verified Customer

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Evan and the entire staff provided us with excellent service. We were able to select and purchase our vehicle that same day. We are very satisfied with this purchase. service. We were able to select and purchase our vehicle that same day. We are very satisfied with this purchase. More

by Byrd5sdca Verified Customer Verified Customer

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I appreciate the sales and finance department! I was a lil surprised that on such an expensive purchase I didn’t even get a full thank of diesel, I received a quarter tank, but for the most part i I was a lil surprised that on such an expensive purchase I didn’t even get a full thank of diesel, I received a quarter tank, but for the most part it was good. More

by mpineda1 Verified Customer Verified Customer

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The sales persons we dealt with were very professional, Shakeeb and Sam worked a very good deal for us. Honestly they are the reason my wife purchased the vehicle at this dealership. Shakeeb and Sam worked a very good deal for us. Honestly they are the reason my wife purchased the vehicle at this dealership. More

by JOEMANSUETO Verified Customer Verified Customer

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they could've been a little more responsive and letting me know when my car would be ready, and I did not get any kind of discount at all. I should not have had to pay for the destination fee, because the me know when my car would be ready, and I did not get any kind of discount at all. I should not have had to pay for the destination fee, because the brand new car was going to go to the dealership regardless.. but the people were nice and I was in a hurry when I picked up the car, and they were accommodating to that on that day. More

by BETSIMCGRATH Verified Customer Verified Customer

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Great service always doing good work keep it up. Thanks and have a great day Thanks and have a great day More

by Dumbar87$ Verified Customer Verified Customer

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Great service and very courageous staff. Love the car. This car will serve me well. Love the car. This car will serve me well. More

by Mayers Verified Customer Verified Customer

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I stopped by this dealership as I was passing by knowing that the general vehicles I was interested in were currently hard to find and often being sold at a considerable dealer markup. Bomnin turned out to that the general vehicles I was interested in were currently hard to find and often being sold at a considerable dealer markup. Bomnin turned out to have a vehicle I wanted, and was listing it at MSRP with a small dealer add on. I asked the salesperson if the listed price was the actual dealer price and he confirmed. I asked a few questions about items on the window sticker that the salesperson was unable to answer, I ended up simply looking them up on my phone later. Sitting down to finalize the sale I am presented with an additional $3,000 in dealer add-ons that were not previously disclosed (were not on the dealership addendum sticker). These were the invisible variety of add-on (aftermarket coatings) and while I trust this was actually legitimate, gave the perception of a dealership scam. The ultimate price was still lower than the direct markups at other dealerships and so I decided to continue with the purchase. The purchase process took forever. While there were a few special complexities that had to be worked out, from the point that I told the salesperson I want to buy the vehicle to the point I was free to go was about 4.5 hours. Some of this was Chevrolet's fault rather than the dealership's as their were technical issues with the vehicle onboarding process. Unfortunately, after all that I accidentally left an important item in my trade-in vehicle (admittedly my fault) and so, without having even taken my new car out of park, I ran inside to retrieve the item. It took about 5 minutes to flag someone down, another 5 minutes for them to find someone to help, at which point I'm told someone had left with the key and I would need to wait for them to come back. I end up waiting another 45 minutes before I can leave (about 5.5 hours total). There is still one outstanding issue. I bought an EV. I was told confidently by dealership staff that Chevrolet was covering installation of level 2 chargers at the homes of buyers. Based on my read of the offer when I finally got home, this isn't quite true. Chevrolet covers the electrical work to put in a wall outlet. I'll still be on the hook to purchase the actual charger. I have contacted the dealership about this discrepancy and they have reassured me that Chevrolet will indeed cover a level 2 charger. I hope to be pleasantly surprised but remain skeptical. I was told by Bomnin that they would file paperwork with Chevrolet to begin the process. At that point Chevrolet is supposed to contact me. It has been over 2 weeks since my purchase and I have not received anything from Chevrolet. I would have expected some sort of automated email when the paperwork was submitted, so my best guess is that Bomnin has failed to submit the paperwork. I really like the vehicle and I feel like I got it for a reasonable price. The people at the dealership seem like very pleasant people and I did enjoy chatting with them, but the overall experience purchasing a vehicle from Bomnin has been frustrating and I wouldn't plan on going back to them in the future. More

by Josh Verified Customer Verified Customer

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Best dealership experience from start to finish. We went to this dealership as a customer curious on how to order and build a corvette after going to several other Chevy dealerships and receiving di We went to this dealership as a customer curious on how to order and build a corvette after going to several other Chevy dealerships and receiving different information. Chris and his team made sure to be accurate transparent and consistent with everything they said. The GM Sam was extremely understanding to our concerns and was beyond helpful making sure we didn’t leave as a customer but a family member. I would not recommend going anywhere else. More

by fperdomo83 Verified Customer Verified Customer

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