Dan O'Brien Chrysler Dodge Jeep Ram
Methuen, MA
By Type
3 Reviews of Dan O'Brien Chrysler Dodge Jeep Ram
Aka Bill O'Brian I would warn anyone of dealing with this outfit! They are not interested in helping solve warranty issues such as corrosion! I have 2018 JEEP GRAND CHEROKEE OVERLAND that has corrosion this outfit! They are not interested in helping solve warranty issues such as corrosion! I have 2018 JEEP GRAND CHEROKEE OVERLAND that has corrosion on the hood just like 80% of all the 2018 jeeps I see.. they also all have a radio/navigation system that de-laminates making the radio and system useless. I asked for help with getting the paint repaired and they flat out said sorry we don't deal with paint issues! Furthermore they pulled a Carfax that said my warranty was expires on corrosion. I knew this not to be true because the dealership that is replacing my radio/nav for $900 said the corrosion warranty is good til Aug 30 2023. I go to 3 other dealers for jeep and they all say they use a 3rd party but they won't honor the warranty because I didn't buy from them!! So I call back Dan O'Brians and they still refuse to set up a with a 3rd party and he claims they don't have one.. HE encourages me to look up and search for jeep dealers with body shops.... Seriously this is the worst dealership I have ever dealt with.. I give there sales and service a 1 for lack of knowledge and knowing how take care of customers need. . Never will I purchase a Jeep from them again!! I may never buy another Chrysler products again if they don't correct the paint! BOB CATTON More
The guys out there in Methuen are incredible guys from the big bosses like Michael Anthony wonderful guy and jack kimball and tony from finance and aiden from sales I would recommend everyone to buy a car the big bosses like Michael Anthony wonderful guy and jack kimball and tony from finance and aiden from sales I would recommend everyone to buy a car or truck out there very nice people you would feel right at home, thank you guys for making my car search real easy keep up the good job guys! More
I want to thank Aidan Stanton for helping me out today with a car he went all out and beyond to help me get it, he even took me to the bank cuz I was a little short with time and he drove me I want to say with a car he went all out and beyond to help me get it, he even took me to the bank cuz I was a little short with time and he drove me I want to say thanks so much very polite and very nice good customer service the whole Dodge Ram dealership very nice people! More