Alan Aimer

Toyota of Scranton responded

Dear AUTMLEVSJSBS, Thank you for taking the time to share your experience with us! We're delighted to hear that you felt like part of the Toyota family and that our team made every effort to ensure you found the right vehicle to fit your needs. At Toyota of Scranton, we believe in providing a pressure-free environment where our customers can make informed decisions. It's wonderful to know that you appreciated our approach. Your satisfaction is our priority, and we're here for you every step of the way. Should you have any further questions or need assistance in the future, please don't hesitate to reach out. Thanks again for choosing Toyota of Scranton! Warm regards, The Toyota of Scranton Team

Toyota of Scranton responded

R_ABREU12, Nos comunicaremos con usted para hablar con usted sobre el Corolla 2016. Gracias, El equipo Toyota de Scranton

Toyota of Scranton responded

Dear KHIGHHOUSE49, Thank you so much for taking the time to share your positive experience with us at Toyota of Scranton. We're thrilled to hear that you found our team to be friendly and accommodating, and that you were satisfied with the cleanliness and spaciousness of our facility. Providing excellent service is our top priority, so it's great to know that you found our service to be very good. We truly appreciate your feedback and your business. If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to reach out. We look forward to serving you again in the future. Best regards, Service Team Toyota of Scranton

Toyota of Scranton responded

Dear Joemanc822, Thank you for taking the time to leave us a review. We're glad to hear that Tiffany Peoples was able to assist you and resolve the issue you encountered. Providing excellent customer service is our priority, and we're grateful for your feedback. If you have any further concerns or need assistance in the future, please don't hesitate to reach out to us. We appreciate your business and look forward to serving you again at Toyota of Scranton. Best regards, Service Team Toyota of Scranton

Toyota of Scranton responded

Thank you so much for taking the time to share your wonderful experience with us, DKELLY0003! We are thrilled to hear that your visit to Toyota of Scranton was the best car dealership experience you've ever had. Providing exceptional service and creating a positive environment for our customers is our top priority, and we're delighted to know that we've succeeded in earning your future business. We look forward to serving you again and continuing to exceed your expectations. If you ever need anything in the future, please don't hesitate to reach out. Thanks again for choosing Toyota of Scranton! Warm regards, The Toyota of Scranton Team

Toyota of Scranton responded

Dear HAYDEEMUNOZ34, Thank you very much for taking the time to share your positive experience with us! We are delighted to hear that our team at Toyota of Scranton made you feel welcomed and comfortable throughout your car buying journey. Providing exceptional customer service is our top priority, and we are thrilled that you found everyone to be helpful and kind. Should you have any questions or need assistance in the future, please don't hesitate to reach out to us. We truly appreciate your business and look forward to serving you again in the future. Best regards, The Toyota of Scranton Team

Toyota of Scranton responded

Dear TEEEYE318, Thank you for sharing your recent experience with us! We're thrilled to hear that Alan Aimer provided you with quick and efficient service in resolving your issue. At Toyota of Scranton, we understand the importance of timely solutions, and we're glad to know that Alan was able to meet your expectations. Additionally, we're pleased to hear that our Sales Manager, George, provided excellent assistance in addressing your concerns. Customer satisfaction is our utmost priority, and we're committed to ensuring that every interaction with our team is positive and supportive. We truly appreciate your feedback and your business. Should you have any further questions or require assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Toyota of Scranton. Best regards, Toyota of Scranton Sales Team

Toyota of Scranton responded

Dear PHONMAN2, Thank you so much for your kind words and for choosing Toyota of Scranton once again! We're thrilled to hear that Alan provided you with excellent service and made your car buying experience enjoyable. Your loyalty means the world to us, and we're honored to have had the opportunity to assist you with your second purchase. If you ever need anything in the future, please don't hesitate to reach out. Safe travels in your new car! Warm regards, The Toyota of Scranton Team

Toyota of Scranton responded

Dear TCASTRONOVA, We appreciate you taking the time to share your feedback with us. We're truly sorry to hear about your experience and any miscommunication that may have occurred regarding the condition of the car. Ensuring transparency and honesty with our customers is paramount to us, and it's concerning to learn that you felt misled. Your feedback will be taken seriously, and we will review our processes to ensure that such incidents are addressed and rectified promptly. We understand your disappointment, and we apologize for any inconvenience this has caused. If there's anything specific you'd like to discuss or if there are any further concerns you have, please don't hesitate to reach out to us directly. We value your business and hope to have the opportunity to regain your trust in the future. Regards, Customer Experience Team Toyota of Scranton 570.702.8776