"Great dealership experience, and a fine automobile"
- Timothy P. Scanlon
My wife and I were looking for a car, probably the last purchase of our lives as we're "not getting any younger." And we wanted to trade in an American vehicle with which we were disappointed.
We'd started at another dealer who showed us vehicles similar to the Japanese vehicle which was on of our cars. As my wife is disabled, and will require special installations, we asked about them We were treated with what bordered on indifference.
Then we thought we'd check out Herb Gordon as it was another dealer connected with our COSTCO membership. We met with Al Goldberg.
As was courteous, straight forward and, especially, no hard sell. We knew pretty well what we wanted, including optionals. We went over various options, then chose a model, and went over the details, from color to, again, the optionals.
For the first time in either of our lives, we got exactly what we wanted. And the vehicle could be delivered in a matter of a few weeks!
When we picked the vehicle up, we chose a 10 year extended service plan that was reasonably priced. Then we debated and chose another plan that applied to lost keys, certain body work, the windshield, etc. Bryan gave us $500 off on that deal, and we could still eliminate it if she chose against it. After a few days of thinking about it, we decided we didn't need that, and in seconds the plan was eliminated.
I'm very happy with the purchase, and look forward to dealing with the dealership for repairs and the like in the future.