"Excellent experience working with Alan and Chris"
We were referred to Alan Klingaman at Ferman Volvo by a trusted friend from another dealership because of our interest in the XC90. Alan was extremely helpful with test drives, pricing information, and generally answering all my questions. Chris went out of his way to search for cars in inventory at other Volvo dealers - more than once. We ended up ordering from Sweden and both Chris and Alan kept us informed on status and delivery. The actual purchase was easy and Alan spent a great deal of time showing us all the features of the vehicle. We never were pressured to make a decision or buy things we didn't need.
"New Volvo-Excellent Experience"
My wife and I were offered our best price on the first request and were in and out of the dealership in 30 minutes.
Worth the drive from Orlando to deal with Alan Klingaman.
"Easiest Car Leasing Experience Ever"
Outstanding leasing experience. Spoke with Alan Klingaman on the phone first, we came to an agreement, went in and looked at the car to be sure it was what I wanted and completed the paperwork in record time and with excellent customer service from everyone involved. Super people to work with. As a female, working with a dealership on my own is hit or miss. I've actually walked out of a dealership when I was being treated like I shouldn't be discussing cars with a man (true story). Not so here. Everything went smoothly and just as agreed. You won't regret it, no matter how far you have to drive to get to them.
Other Employees Tagged:
, Greg - finance
"Excellent from start to finish"
- diane Tinlling
Upon driving up to the front door of Ferman, we were cordially met by Alan Klingaman standing with the dealership door wide open calling us by name. Alan introduced us to our new vehicle and then proceeded to show, tell, demonstrate all the wonderful attributes of our gorgeous XC90. We were treated very special by Alan and the finance man Steve, they shared little stories about the Ferman history and places in the town for dining (with directions). Alan advised that we could call or email with any questions in the future and with all the new devices, I am sure we will be in touch.
Definitely would recommend and would use Ferman and Alan. Thanks to all.
Other Employees Tagged:
Steve, the finance man