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Alan Richardson
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170 Reviews
Hello, My name is Alan (Superman) Richardson. My background includes 20+ years of Executive Management, and Customer Service is my Passion. I have always been successful by living by this one rule “Take care of the customer” I got into the car business in November 2015 and I closed 2016 as one of the top performers here with Toyota of Cool Springs. My goal is to provide you with 100% Customer satisfaction while building a loyal client base for myself. Please reach out to me directly for all your needs, whether it's purchasing a new or used vehicle, trading in your current vehicle, getting an appraisal, vehicle maintenance, vehicle details, rentals and collision work. I don’t just sell cars, I provide a service for my clients. I would love take you on as one of my clients & be your one-stop-shop for all your vehicle needs! My end goal is to be your Superman of the car biz!
Read moreDealership Experience
8 yrs, 8 mos
Industry Experience
8 yrs, 9 mos
Specialties & Trainings
Challenge Credit Specialist
Used Vehicle Specialist
Leasing specialist
New Car specialist
Customer Service Specialist
Employee Video
170 Reviews
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170 Reviews of Alan Richardson
Helpful 
April 06, 2024
My experience at Toyota of Cool Springs was a joy. Alan Richardson was thoughtful, responsive, helpful, warm, and energetic. I have appreciated this dealership since I purchased my 2012 Prius that my Alan Richardson was thoughtful, responsive, helpful, warm, and energetic. I have appreciated this dealership since I purchased my 2012 Prius that my husband and I have loved driving ever since. I look forward to many more years driving my Venza! More
by marianne.ploger
April 01, 2024
The service from Alan Richardson and Johnny in Finance was great! Covered everything I needed to know and were not only flexible but got me in and out as quickly as possible. was great! Covered everything I needed to know and were not only flexible but got me in and out as quickly as possible. More
by mwardlow
March 07, 2024
Toyota of Cool Springs makes the car buying experience comfortable, stress free and well informed. I didn’t feel pressured and they made me feel at home. I’d suggest this location to anyone looking to buy comfortable, stress free and well informed. I didn’t feel pressured and they made me feel at home. I’d suggest this location to anyone looking to buy a new or used vehicle! More
by mrdarrellj76
February 27, 2024
Smooth and easy process through the entire process. They had good communication and weren’t too pushy. It’s nice when someone listens to what you actually want rather than pushing something that doesn’ They had good communication and weren’t too pushy. It’s nice when someone listens to what you actually want rather than pushing something that doesn’t work for you. More
by carsonpearce56
Other Employees Tagged: Yuri Crawford , Roger Garcia
February 17, 2024
February 16, 2024
Alan and the other guys at the dealership made a real effort to get me in this new (used) CR-V, despite less than ideal circumstances with my trade-in. I was in and out of the dealership in less than 5 effort to get me in this new (used) CR-V, despite less than ideal circumstances with my trade-in. I was in and out of the dealership in less than 5 hours. Considering everything, that’s makin’ good time. More
by Bennett B
Other Employees Tagged: Jason Hun was knowledgeable and quick.
February 13, 2024
I was very impressed with the staff and the treatment they gave us. They are truly awesome and set the bar high for all dealerships. they gave us. They are truly awesome and set the bar high for all dealerships. More
by lumpylfb
Other Employees Tagged: Yuri Crawford, Denis Turcios
February 12, 2024
I was there for a service today and Alan went above and beyond to take care of me by getting me in a new vehicle! Love! beyond to take care of me by getting me in a new vehicle! Love! More
by Rebeccagiselle.hair
Other Employees Tagged: Denzel Petway, Adama Murriel, Isaiah Blacksmith
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