Albee Mangino
Albee Mangino at Phil Fitts Ford & Lincoln
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Albee Mangino | Page 2

Sales & Leasing Consultant

Phil Fitts Ford & Lincoln

3250 Wilmington Road
New Castle, PA 16105

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4.9
247 Reviews

I have been working at Phil Fitts Ford & Lincoln for over 25 years. I enjoy fishing and cooking and my favorite movie is A Bronx Tale. Come see me at Phil Fitts Ford & Lincoln and experience what it's like to become a part of the Phil Fitts Ford Family!

Dealership Experience

26 yrs, 10 mos

Industry Experience

26 yrs, 10 mos

Languages Spoken

English English

4.9

247 Reviews

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247 Reviews of Albee Mangino

February 01, 2024

Dealership Rating
Employee Rating

Excellent customer service. They entire process of buying a car took less than two hours. I felt heard and respected. More

by Crowley531
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 02, 2024

Phil Fitts Ford & Lincoln responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you from the Phil Fitts Family

January 26, 2024

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Employee Rating

The vehicle I bought was unable to pass inspection only 4 months after I bought it. I understand the meaning of "As Is" and understand that the buyer should beware. However, you certainly expect far more f More

by rdimuccio2001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Altman

Jan 27, 2024

Phil Fitts Ford & Lincoln responded

Hi, we are so disappointed to learn of this situation you have described. We would like the chance to talk to you further so please do call us at (724) 658-3521 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

Feb 05, 2024

Phil Fitts Ford & Lincoln responded

While we do appreciate this sincere response, we must point out that numerous months after the purchase of an AS IS vehicle with over 100k miles on it and nearly 10 years old, we would not be able to compensate any monetary help towards repairs on this vehicle. We diligently encourage ALL of our customers to have their vehicle of interest checked with a trusted mechanic of their choice prior to their purchase to avoid these types of issues. We offer this option to anyone purchasing any vehicle. We also require an AS IS form that our customers sign acknowledging that they're AT RISK buying an older vehicle with a lot of miles on it. We have been in business for over 50 years because we make it a diligent practice to ensure people are awarded the ability to find out as much information as possible about their vehicle of interest with their own personal trusted shop/mechanic/technician prior to purchase. We certainly do not want bad reviews because of AS IS vehicles, but we believe we are doing everything we can with the utmost integrity to ensure that folks buying AS IS vehicles are aware of the potential problems they could encounter with said vehicle when they buy it from us. We are sincere in that we would love to make it right, however, our dealership has no way of compensating for an AS IS vehicle with any kind of issue almost 6 months after purchase. We wish you the best from the Phil Fitts Team!

Feb 05, 2024

rdimuccio2001 responded

Want to state publicly that believe it's a fair final comment from the Dealer. I agree it was on me to be more careful and discriminating. As originally stated ... I understand the meaning of As Is. The truth is that I was just shocked and taken aback at the extent of work that needed to be done to get the vehicle to be able to pass inspection. But I should have had the vehicle thoroughly inspected prior to purchasing. Have had good experiences with Phil Fitts (and the salesperson) in the past. Appreciate your responsiveness.

Feb 05, 2024

Phil Fitts Ford & Lincoln responded

We greatly appreciate your business. When you come back to purchase again, we will be sure to use this experience to apply further diligence, not just for you, but all customers moving forward. We thank you again for your understanding to this situation and look forward to a positively renewed effort as we continue to serve our customers here at Phil Fitts!

November 17, 2023

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Employee Rating

Albee Mangino as always worked his hardest to get me the best vehicle and just what I wanted. Thank you for going the extra mile for me! I would high recommend him if your looking for a vehicle. More

by simsrn70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 19, 2023

Phil Fitts Ford & Lincoln responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Albee and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Thank you from the Phil Fitts Family

September 19, 2023

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Working with Albee made the process easier, I didn’t feel pressured like at some other dealerships. The dealership had a great variety of vehicles to choose from. More

by mburrelli59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Altman, Mike Hietsch

Sep 20, 2023

Phil Fitts Ford & Lincoln responded

We are very happy to hear that Albee provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you from the Phil Fitts Family

September 03, 2023

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Employee Rating

Very experienced and efficient. The salesman we had knows his stuff in selling cars. We always get the same salesman. This time we bought a Lincoln. More

by dlbooth51
Recommend Dealer
Yes

Other Employees Tagged: Tony Oliva , Becki Davison, Kevin Whitty, Ken Carter

Sep 05, 2023

Phil Fitts Ford & Lincoln responded

Thanks for sharing about your experience with Phil Fitts Ford & Lincoln. We appreciate your business and hope to see you again soon! Thank you from the Phil Fitts Family

August 27, 2023

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salesman Albee is the best we will come to and buy and every one was very friendly helpful we will be back More

by FRANKLAAKS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Oliva , Paula was very very friendly and helpful!!

Aug 28, 2023

Phil Fitts Ford & Lincoln responded

Thanks for your feedback on your recent visit to Phil Fitts Ford & Lincoln. It's great to hear that Albee was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Thank you from the Phil Fitts Family

Aug 28, 2023

FRANKLAAKS responded

will be back

July 23, 2023

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Everyone was very friendly and helpful. Albee was a sweetheart! Seemed very trustworthy and honest and was a pleasure to deal with. Overall a great experience. More

by migitdigit329
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Eric Altman

Jul 24, 2023

Phil Fitts Ford & Lincoln responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Albee and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Thank you from the Phil Fitts Family

July 16, 2023

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Employee Rating

This is my first time ever buying a car from a dealership and making payments on a vehicle. I feel like they were very helpful with finding me a car in my budget and so far so good with my new car. I really More

by ElaineT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 17, 2023

Phil Fitts Ford & Lincoln responded

We are very happy to have provided you with such a positive experience, Elaine! We sincerely value your business and look forward to your next visit. Thank you from the Phil Fitts Family

July 01, 2023

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Albee, Eric, Noel, ‘Mike’ and Rob all were tremendous to work with and made my truck purchase ecperience perfect! A nice professional and comfortable dealership. Loved the experience! More

by Leo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Altman, Brian Grantham , Mike/ Michaleia office next to parts.

Jul 04, 2023

Phil Fitts Ford & Lincoln responded

Here at Phil Fitts Ford & Lincoln, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car or truck they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Thank you from the Phil Fitts Family

June 23, 2023

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Employee Rating

We have always had a great experience with our salesman Albee Mangino and Kenny Carter in the service department! More

by jerry41156
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Brian Hietsch , Kenny Carter

Jun 25, 2023

Phil Fitts Ford & Lincoln responded

Thank you so much for your wonderful review! We are thrilled that Albee and Kenny alwasy provide you with great customer service. We are so excited for you to enjoy your new car, and we thank you for choosing Phil Fitts Ford & Lincoln! Thank you from the Phil Fitts Family

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